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Credit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card

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fruitie
post Jan 21 2025, 11:13 AM

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QUOTE(mhs87 @ Jan 21 2025, 07:13 AM)
Nope Ramadhan are only March for 2025
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I know, I’m aware of it. I was referring to the Ikhwan AmEx RM 100 cash back months. Nothing about the actual Ramadhan, I also asked before this question if this year will be only in March we will be enjoying RM 100 in March but Maybank already came out with the schedule ahead when they launched the card. Just maybe they may revise it to March and April instead. Let’s see.

I asked before: https://forum.lowyat.net/index.php?showtopi...ost&p=110916309

This post has been edited by fruitie: Jan 21 2025, 11:16 AM
Human Nature
post Jan 23 2025, 09:00 AM

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Maybank really hebat. Bank Negara intervened. Maybank confirmed and emailed that will credit the missing cashback, yet they still dare to miss the date.
contestchris
post Jan 24 2025, 12:13 PM

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Is it confirmed that for Ikhwan AMEX Platinum, the RM100 bonus months are Fed and Mar 2025? Can Maybank make changes to this?
Barricade
post Jan 24 2025, 02:39 PM

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QUOTE(contestchris @ Jan 24 2025, 12:13 PM)
Is it confirmed that for Ikhwan AMEX Platinum, the RM100 bonus months are Fed and Mar 2025? Can Maybank make changes to this?
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Check Maybank's website TNC. It's clearly stated there.
Haloperidol
post Jan 24 2025, 07:31 PM

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QUOTE(Human Nature @ Jan 23 2025, 09:00 AM)
Maybank really hebat. Bank Negara intervened. Maybank confirmed and emailed that will credit the missing cashback, yet they still dare to miss the date.
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Yeah me too, they promised to credit back the cashback (cashback was on previous old card) yet they haven't credit it back to me ..
Human Nature
post Jan 24 2025, 07:33 PM

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QUOTE(Haloperidol @ Jan 24 2025, 07:31 PM)
Yeah me too, they promised to credit back the cashback (cashback was on previous old card) yet they haven't credit it back to me ..
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They asked for a new deadline, coming Monday. Let's see.
Haloperidol
post Jan 24 2025, 07:37 PM

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gastacopz
post Jan 24 2025, 07:48 PM

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QUOTE(Human Nature @ Jan 23 2025, 09:00 AM)
Maybank really hebat. Bank Negara intervened. Maybank confirmed and emailed that will credit the missing cashback, yet they still dare to miss the date.
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mmg hebat pun..my Nov 3 transactions missing cashback also need 1 month++...summore give wrong adjustments.. complaint again, give extra pulak...and wrong month description...now complaint again as December also they give wrong..haizzzz

need wait Nov settled br can complaint for Dec
Human Nature
post Jan 24 2025, 08:03 PM

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QUOTE(gastacopz @ Jan 24 2025, 07:48 PM)
mmg hebat pun..my Nov 3 transactions missing cashback also need 1 month++...summore give wrong adjustments.. complaint again, give extra pulak...and wrong month description...now complaint again as December also they give wrong..haizzzz

need wait Nov settled br can complaint for Dec
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I really think the Group Customer Experience Management dept doesn't know the cashback mechanism of this card.
gastacopz
post Jan 24 2025, 09:13 PM

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QUOTE(Human Nature @ Jan 24 2025, 08:03 PM)
I really think the Group Customer Experience Management dept doesn't know the cashback mechanism of this card.
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couldn't agree more
kart
post Jan 25 2025, 11:22 PM

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For Maybank Islamic Ikhwan American Express Platinum Credit Card-i:


I tried to pay a bill, on Lazada website. What was weird is that the transaction was approved, without me pressing Secure2U approval in MAE app, and without me keying the Maybank SMS OTP on Lazada website.


I did not save my credit card numbers, before performing the bill payment on Lazada website.


Is it normal for a transaction on Lazada website to be approved, without Secure2U approval?


Does Maybank still consider such transaction on Lazada website an online transaction?


Thank you. smile.gif
ClarenceT
post Jan 26 2025, 08:02 AM

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QUOTE(kart @ Jan 25 2025, 11:22 PM)
For Maybank Islamic Ikhwan American Express Platinum Credit Card-i:
I tried to pay a bill, on Lazada website. What was weird is that the transaction was approved, without me pressing Secure2U approval in MAE app, and without me keying the Maybank SMS OTP on Lazada website.
I did not save my credit card numbers, before performing the bill payment on Lazada website.
Is it normal for a transaction on Lazada website to be approved, without Secure2U approval?
Does Maybank still consider such transaction on Lazada website an online transaction?
Thank you. smile.gif
*
Normal for Lazada and Shopee.
No need secure2u.

For Lazada-EC, most of the time will go through Online verification without OTP/Secure2u verification. Very rare, I experienced 2 times over the years, debit the card account instead of online.
ClarenceT
post Jan 26 2025, 08:03 AM

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QUOTE(kart @ Jan 25 2025, 11:22 PM)
For Maybank Islamic Ikhwan American Express Platinum Credit Card-i:
I tried to pay a bill, on Lazada website. What was weird is that the transaction was approved, without me pressing Secure2U approval in MAE app, and without me keying the Maybank SMS OTP on Lazada website.
I did not save my credit card numbers, before performing the bill payment on Lazada website.
Is it normal for a transaction on Lazada website to be approved, without Secure2U approval?
Does Maybank still consider such transaction on Lazada website an online transaction?
Thank you. smile.gif
*
Normal for Lazada and Shopee.
No need secure2u.

For Lazada-EC, most of the time will go through Online verification without OTP/Secure2u verification. Very rare, I experienced 2 times over the years, debit the card account instead of online, ie earn 2x Treat points instead of 8% Cashback.

P/S: Worry-free. Maybank M2 Amex, 5% weekend CB, doesn't matter it is online, debit, PIN entry or contactless.

This post has been edited by ClarenceT: Jan 26 2025, 08:06 AM
kart
post Jan 26 2025, 09:22 AM

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QUOTE(ClarenceT @ Jan 26 2025, 08:03 AM)
For Lazada-EC, most of the time will go through Online verification without OTP/Secure2u verification. Very rare, I experienced 2 times over the years, debit the card account instead of online, ie earn 2x Treat points instead of 8% Cashback.

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Thank you for your clarification, ClarenceT. smile.gif

I always delete my saved card details prior to performing the online transaction, so that the approval of online transactions will likely trigger OTP/Secure2u verification.

Hopefully, such trigger minimizes the possibility of the online transactions being processed via direct debit.

Sigh, we customers may be unable to prevent the payment gateway to process the online transactions via direct debit.

I get your point that it is worry-free, if we use M2 Card Amex. Well, it is the risk we have to take, if we want to get the higher 8% cashback from Maybank Ikhwan Amex.
Human Nature
post Jan 27 2025, 06:04 PM

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Bank Negara is toothless now. Maybank blatantly disregard them.
QUOTE
Reference is made to your feedback which we received from Bank Negara Malaysia (BNM) with reference no. xxx regarding the above mentioned subject.

Kindly be informed that the Cash Back adjustment will be manually credited to your credit card account ending with xxx. Please allow 2–3 working days for the amount to reflect in your card account once the adjustment is completed. You may refer to your card transaction history or upcoming statement to verify.

Once again, we apologize for any inconvenience you may have encountered in relation to this matter. We appreciate your understanding and look forward to serving you better in the future.

Should you require any further assistance or clarification, please feel free to email us at cfrm@maybank.com .

Case Manager, CFRM
Group Customer Experience Management, Group Operation
QUOTE
Reference is made to the recent feedback which we received from your good self on 27 January 2025.

We are still awaiting for confirmation from our respective department on the status of your request, therefore unable to update you on the outcome today.

We are currently following up with the team to expedite the process and will update you on or before 31 January 2025. If we received the update earlier, you will be notified accordingly.

Any inconvenience caused related to this matter is much regretted

Case Manager, CFRM
Group Customer Experience Management, Group Operation
cybpsych
post Jan 27 2025, 06:14 PM

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updated FAQ on the RM100 cashback months for 2025 ... but they messed up 2024's months (irrelevant now)

https://www.maybank2u.com.my/iwov-resources...ikhwan-card.pdf

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and new FAQ hmm.gif ... luckily i managed to redeemed it last week sweat.gif

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MGM
post Jan 27 2025, 06:20 PM

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QUOTE(cybpsych @ Jan 27 2025, 06:14 PM)
updated FAQ on the RM100 cashback months for 2025 ... but they messed up 2024's months (irrelevant now)

https://www.maybank2u.com.my/iwov-resources...ikhwan-card.pdf

user posted image
and new FAQ  hmm.gif  ... luckily i managed to redeemed it last week  sweat.gif

user posted image
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Alamak I have accumulated my SPayLater to 1k payable on 1Feb. Was thinking of using Amex-I.
fruitie
post Jan 27 2025, 06:32 PM

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QUOTE(cybpsych @ Jan 27 2025, 06:14 PM)
updated FAQ on the RM100 cashback months for 2025 ... but they messed up 2024's months (irrelevant now)

https://www.maybank2u.com.my/iwov-resources...ikhwan-card.pdf

user posted image
and new FAQ  hmm.gif  ... luckily i managed to redeemed it last week  sweat.gif

user posted image
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So they really updated to March and April now. sweat.gif Gotta use another card to pay my SPayLater then.
Barricade
post Jan 27 2025, 07:09 PM

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QUOTE(fruitie @ Jan 27 2025, 06:32 PM)
So they really updated to March and April now. sweat.gif Gotta use another card to pay my SPayLater then.
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Sucks! I already accumulated RM1250 in SPayLater for payment next month. If I pay using M2U AMEX it's over by RM250. rclxub.gif
fruitie
post Jan 27 2025, 07:47 PM

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QUOTE(Barricade @ Jan 27 2025, 07:09 PM)
Sucks! I already accumulated RM1250 in SPayLater for payment next month. If I pay using M2U AMEX it's over by RM250. rclxub.gif
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Same goes to me actually. sweat.gif My SPL due date is 1st. laugh.gif
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