My phone ain't from maxis pre order. I only buy the SP from Maxis store.

If it's a charger or what of course I will keep the receipt. But it's a screen protector!

Refund Process:
1. Customers are to return their Galaxy Note7 with the box.

Just phone and box? Accessories can keep? Hehehe

Wat is the RSP for S7E?

I foresee Samsung store employees are going to have a rough time.

well, like you said, it's only a screen protector. hence..

Exchange = samsung get scold because s7 edge too cheap
Refund = samsung get scold because want to refund RRP price instead of pre-order price
Exchange + rebate Rm300 = samsung get scold also because Rm300 too less
No refund accessories = samsung get scold also

Haiz samsung.. pity man you.. anyhow samsung still get scold haha..

Well true. Not trying to be a cheapskate, but at least can offset abit from the damage of buying non official casing. Gehehe

I'd go for OP3, 7 Plus is fine but you need fork out large chunk of money compared to OP3.

Customer is primary victim so obviously Samsung will get bad impression.

They thought after replacement procedure they are done but nope, second wave.

Thats it...Sammy has pushed me to iOS. ip7 / ip7+ here i come. But i heard there is a global shortage on phone supply for ip7 / ip7+

Lolz note 7 users very hard to pleased
Everything also something wrong

I am wondering what is the bank statement required by them...

but at least samsung is doing something..

although the result are not we want.

samsung already did their best for us.

dont compare others country with us, this is malaysia, u cant expect every one are being treating the same, their currency and management is different.

for the accessories wise, i have no idea, this can consider is a unfortunate to customer.

i did invest some in note 7. but luckily is not as much as some of the forumers here.

is everything also wrong.

samsung didnt force you to pre-order with a pointing gun on your head.

you can choose not to pre-order, all of these are a tragedy. no one wanted it, include samsung as well.

they even loss much more than us..

haha..

malaysia customer, difficult to fulfill..

Normal Bank Saving Account how to find copy of bank statement?

Bank account book?



This post has been edited by ongbenghooi: Oct 13 2016, 07:09 PM

call SAMSUNG!!!

go to ATM print statement, what they want is just a paper that contain your bank account number and your name.

or go to counter ask to print a statement..

your account book? letter statement? estatement? anything..


This post has been edited by keny1st: Oct 13 2016, 07:08 PM

If they had offered a great deal, customers would have a great impression.

Yup. No one want this to happen..
It's really unfortunate incident...