I suggest you log complaint to BNM directly.
Since i'm working in an industry related to bulk mailing, therefore these data integrity concern it utmost important.

Email to them?

Yes. Provide as much details as possible.

I will but the envelope I thought already.. inside just a card and letter even the maNual book also don't have

Applied MBB FCB thru M2U on 20th Oct morning
Got approval SMS on 20th evening
Receive card on 23rd Oct.

Im impressed by their speed!

ps. i have maybank 2 cards in m2u before i applied

I applied mine on 20th evening, until now did not get any notification at all ( I have Ikhwan Platinum M2C Platinum )

u shld have email notification from maybank, can trace from there, or else ur application online may not be completed or error haha

I did not get the email notification from MBB at all , i try to apply again and see how

I didn't get any email notification, yet got approved

How many days have u been waiting?

applied on monday, approved on monday, card delivered on wednesday.

Wow that is very fast

that's the standard time for existing maybank cc holders

I am holding 3 existing MBB CC, later going to call them to find out

But I waited 5 working days or 8 calendar days to get the approval.

Can i know what document need to bring if apply at card centre? New MBB application here. I check online the document need quite alot(e.g:6 month bank statement, BE form with tax receipt).

wonder is it everything stated in the requirement need to bring or not?

they plug in your IC and print your EPF.
Done

Just your IC and if you want payslip too because these centres have EPF machine which they can print out and determine your income.

oo, so not mbb existing card holder no need bring things like 6 months bank statement and BE form?

This post has been edited by hakkai0810: Oct 24 2017, 04:17 PM

Not needed. I never give bank statement and BE form for any of my credit card applications. Always bring along three months' payslip will do, just in case the machine is down.