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Credit Cards Maybank Visa Signature + Barcelona Visa Signature

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geekfiredog
post Oct 23 2017, 02:16 PM

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Joined: Jul 2009
Applied through M2U on Oct 15th
Receive approval SMS on Oct 16th

Still not shown-up in my M2U account
Still haven't receive the card!
cybpsych
post Oct 23 2017, 02:19 PM

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QUOTE(geekfiredog @ Oct 23 2017, 02:16 PM)
Applied through M2U on Oct 15th
Receive approval SMS on Oct 16th

Still not shown-up in my M2U account
Still haven't receive the card!
*
have you even called mbb to check?

not shown in m2u: possibly not linked.
not receive the card: possibly sent to alternate address? or redirected back to poslaju depot for failed delivery?
mamamia
post Oct 23 2017, 02:45 PM

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QUOTE(sendohz @ Oct 23 2017, 12:10 PM)
They were unable to give me tracking number as Pos Malaysia didn;t update the posting updates.
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If they don have tracking number, how they able to check the card is back to Poslaju?
frostfrench
post Oct 23 2017, 03:38 PM

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I got my FCB visa.

To pay for my online transaction, do I have to call customer service to activate the MSOS?

thanks
laymank
post Oct 23 2017, 04:01 PM

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QUOTE(frostfrench @ Oct 23 2017, 03:38 PM)
I got my FCB visa.

To pay for my online transaction, do I have to call customer service to activate the MSOS?

thanks
*
Nope.
sendohz
post Oct 23 2017, 04:17 PM

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QUOTE(mamamia @ Oct 23 2017, 02:45 PM)
If they don have tracking number, how they able to check the card is back to Poslaju?
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That's the thing.
CS will contact me back when they have the info.
They only mentioned the card is sent to certain branch.
cybpsych
post Oct 23 2017, 04:20 PM

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QUOTE(sendohz @ Oct 23 2017, 04:17 PM)
That's the thing.
CS will contact me back when they have the info.
They only mentioned the card is sent to certain branch.
*
if u know the destination branch, should call there directly.

most times ppl there forgotten or lazy to call customers to collect.
jhlou
post Oct 23 2017, 04:52 PM

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I am able to submit Supp card application for Barcelona card via M2U this afternoon.
Gotten the message Approved in Principle

QUOTE(StupidGuyPlayComp @ Oct 23 2017, 01:22 PM)
supplemental card for barcelona visa signature not open in M2U yet
*
sendohz
post Oct 23 2017, 04:53 PM

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QUOTE(cybpsych @ Oct 23 2017, 04:20 PM)
if u know the destination branch, should call there directly.

most times ppl there forgotten or lazy to call customers to collect.
*
But i dont have any tracking number or reference number.
What info shall i tell Pos Laju other than my house address
SUSStupidGuyPlayComp
post Oct 23 2017, 04:55 PM

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QUOTE(jhlou @ Oct 23 2017, 04:52 PM)
I am able to submit Supp card application for Barcelona card via M2U this afternoon.
Gotten the message Approved in Principle
*
Your M2u got option for barcelona card?

I still dont have, but my principle not activate yet
cybpsych
post Oct 23 2017, 04:56 PM

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QUOTE(sendohz @ Oct 23 2017, 04:53 PM)
But i dont have any tracking number or reference number.
What info shall i tell Pos Laju other than my house address
*
u said it was sent to "certain branch", then call that branch?.

just ask them if they received any cc package for your name.

last time same thing happened to me with PBB cards. i know where it got delivered, so i called the branch directly. they forgotten to call me, only dug out their packages after i called them.
sendohz
post Oct 23 2017, 04:59 PM

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QUOTE(cybpsych @ Oct 23 2017, 04:56 PM)
u said it was sent to "certain branch", then call that branch?.

just ask them if they received any cc package for your name.

last time same thing happened to me with PBB cards. i know where it got delivered, so i called the branch directly. they forgotten to call me, only dug out their packages after i called them.
*
Ya CS said certain branch and need to call me back after getting the info.
Until now also haven't get back to me. Need to call again later.
jhlou
post Oct 23 2017, 05:16 PM

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You cannot see the option most probably because your principle is not activated yet.

QUOTE(StupidGuyPlayComp @ Oct 23 2017, 04:55 PM)
Your M2u got option for barcelona card?

I still dont have, but my principle not activate yet
*
SUSStupidGuyPlayComp
post Oct 23 2017, 05:19 PM

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QUOTE(jhlou @ Oct 23 2017, 05:16 PM)
You cannot see the option most probably because your principle is not activated yet.
*
okay, thanks for the info
OKLY
post Oct 23 2017, 05:53 PM

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To check application status need to speak to a customer service officer? There’s no automated system whereby we key-in our NRIC right?

Submitted application since last week via email but no news about it.
ClarenceT
post Oct 23 2017, 06:07 PM

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QUOTE(OKLY @ Oct 23 2017, 05:53 PM)
To check application status need to speak to a customer service officer? There’s no automated system whereby we key-in our NRIC right?

Submitted application since last week via email but no news about it.
*
I waited 5 working days (8 calendar days bcoz of Deepavali) to see my CL revised (existing cards). Then +1 day, the new card appeared at M2U and I received the sms. Still waiting for the card to be delivered.
kenny79
post Oct 23 2017, 06:09 PM

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QUOTE(OKLY @ Oct 23 2017, 05:53 PM)
To check application status need to speak to a customer service officer? There’s no automated system whereby we key-in our NRIC right?

Submitted application since last week via email but no news about it.
*
Be patient... Application can take 14 working days as told last time
facktura
post Oct 23 2017, 06:24 PM

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Putting FCB visa card on paypal and make purchases still entitle for 2% CB right?
coolguy99
post Oct 23 2017, 07:21 PM

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applied for the card, now waiting for it to be approved.
kevyeoh
post Oct 23 2017, 07:54 PM

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No news is good news... I submitted and within mins got rejection email.

My friend apply and no news for a few days but later suddenly got sms approval note ....

QUOTE(jhlou @ Oct 23 2017, 04:52 PM)
I am able to submit Supp card application for Barcelona card via M2U this afternoon.
Gotten the message Approved in Principle
*
I also submitted via email and did not hear anything back .... But when I submit enquiry earlier to ask why rejected the customer service got reply and tell me if online application they cannot know the reason why rejected....

QUOTE(OKLY @ Oct 23 2017, 05:53 PM)
To check application status need to speak to a customer service officer? There’s no automated system whereby we key-in our NRIC right?

Submitted application since last week via email but no news about it.
*
I hope So!

QUOTE(kenny79 @ Oct 23 2017, 06:09 PM)
Be patient... Application can take 14 working days as told last time
*

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