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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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BeastX
post Sep 10 2016, 04:37 PM

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BeastX
post Sep 10 2016, 05:27 PM

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QUOTE(nexona88 @ Sep 10 2016, 12:39 PM)
following email from Senheng for all Note 7 Senheng Units.

Dear Valued Customers,

Thank you for purchasing Galaxy Note7 with Senheng.

In regards to the recent case of Samsung Galaxy Note7, Samsung is voluntarily replacing all the pre-ordered Galaxy Note7 devices with new units. Replacement will only begin from 29 September 2016 onwards.

In order to smoothen up the replacement process, please complete the form at http://goo.gl/QuL72j with the following details:

·        Full Name (as per NRIC)

·        NRIC Number

·        Contact Number

·        Sales Order Number

·        IMEI Number of your Current Galaxy Note7

·        Preferred Senheng Outlet for Replacement

Below are the things you need to include for the replacement exercise:

·        Galaxy Note7 device

·        In-box accessories: Charger & Cable, Headset, SIM Eject Pin, QSG, USB Connector, USB Connector leaflet

·        Galaxy Note7 device box

Each replacement unit will come with a complimentary tempered glass screen protector and Samsung Screen Protection Coverage (Validity period: 31 August - 31 December 2016) as a token of apology.

Please do not hesitate to call our careline at 03-9281 4040 or email to ccc@senheng.com.my for further enquiries.

Thank you.
*
^So only a senheng initiative.... for the tempered SP.... the SP coverage is only essentially 3mnths...

This post has been edited by BeastX: Sep 10 2016, 05:32 PM
BeastX
post Sep 10 2016, 05:29 PM

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QUOTE(squall_kay @ Sep 10 2016, 05:26 PM)
whats the typical battery temperature that you guys are getting?
mine between 32degC to 35degC. occasionally will raise up to 37-38degC.
usually above 37 make me feel worried.
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Variation also depends in your ambient temp...
BeastX
post Sep 10 2016, 05:37 PM

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QUOTE(squall_kay @ Sep 10 2016, 05:32 PM)
fully aware. thats why i'm asking. to compare.
most of us living in Malaysia thus temperature wont varied much unless always in air-cond room.  smile.gif
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28.5C ambient.. 10minutes of wireless charging....currently @36.9C
BeastX
post Sep 10 2016, 06:51 PM

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QUOTE(eagleknight @ Sep 10 2016, 06:35 PM)
[attachmentid=7501174]
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And yet the samsung advert was placed prominently @KKIA.... and probably other airports as well

This post has been edited by BeastX: Sep 10 2016, 06:52 PM
BeastX
post Sep 10 2016, 06:56 PM

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QUOTE(Max2006 @ Sep 10 2016, 06:42 PM)
This prove that no matter how many time you said touchwood, at the end, the phone will show up some problems eventually. No matter how many days, how many weeks, how many months it takes, it will come to you eventually. So I am sure even samsung recall programme is finish, we will probably still hear some explosion news from time to time because based on the human nature, I sincerely believe there's a bunch of people who won't replace their faulty Note 7.
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The only way to differentiate... note 7 that's certified safe..... so, you cannot peel off the back sticker...
BeastX
post Sep 10 2016, 07:03 PM

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QUOTE(kding2 @ Sep 10 2016, 06:51 PM)
Probably no one?  What are you?  A prophet? Please don't speak for everyone,  ifags.

I heard that airplane had crashed few times per year,  better don't take plane starting today.
*
Planes, Boeing 787 have been grounded due to Li batteries too....

This post has been edited by BeastX: Sep 10 2016, 07:03 PM
BeastX
post Sep 10 2016, 07:14 PM

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QUOTE(nexona88 @ Sep 10 2016, 06:30 PM)
if removable battery, then there's no waterproof with an IP68 rating  innocent.gif
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Removable and yet waterproof could be done.... but the phone will likely be bulky... not as streamlined...
BeastX
post Sep 10 2016, 07:17 PM

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QUOTE(Max2006 @ Sep 10 2016, 07:11 PM)
Oh this. Well, somehow I think this method is only useful do the buyers. For other people who don't use Note 7, they don't really care whether your phone got the sticker or not. What will they do is, "Nampak Note 7, I terus lari". I hope you know what I mean. tongue.gif

Also, in future, let say if I buy a new Note 7, I take it out and go to work with my colleagues. I take it out and yam cha with friends. They all will ask me to prove if my phone is the old unit kah? replacement unit kah? Or brand new unit kah? etc etc. I know this is just a small matter. But after spending 3K, I still need to bear with all those troubles. what a bummer.

I know in the future, Note 7 issues will be fixed and safe. No doubt about that. But in real life scenario, how many people around you will understand that? If they do follow the tech news, then it's fine. If they don't, you have to explain to them one by one and prove that your phone is safe.

I know later some people especially those Note 7 supporters will condemn my thoughts. Well, go ahead. I just give my opinions. I have nothing to shame about. whistling.gif
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I meant for the airports staffs to differentiate the note 7s ..... before boarding planes...
BeastX
post Sep 11 2016, 05:19 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:15 PM)
i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.
*
Vietnam....
BeastX
post Sep 11 2016, 05:24 PM

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QUOTE(icemessenger @ Sep 11 2016, 05:16 PM)
yeah, better wait until our phone meletup first, then only after that we return the phone n at the same time claim damage from samsung rite

the cs doesn't think our phone will explode. i think when samsung released the phone, they oso don't expect the phone will explode.

never mind lah, just keep it for now, or let our children play with the phone for the time being
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QUOTE(jerryhean @ Sep 11 2016, 05:21 PM)
Are you sure?
*
user posted image

This post has been edited by BeastX: Sep 11 2016, 05:26 PM
BeastX
post Sep 12 2016, 03:06 PM

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QUOTE(Max2006 @ Sep 12 2016, 02:50 PM)
Not sure if the bootloop issue did happen in Korea. Never paid attention to it. The only thing we know was that the first battery explosion case was revealed in Korea.
They did claim that it's the root cause of the bootloop in their facebook. The only problem is that there's no proof, and we certainly cannot confirm it until we have the chance to test the replacement unit
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We... as in the collective feedback from at least most of the owners listed here on lowyat...
BeastX
post Sep 13 2016, 05:39 PM

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QUOTE(Max2006 @ Sep 13 2016, 04:35 PM)
Hmm....it's legit. it's samsung domain. it's not a scam site. It's safe. Don't worry.
*
It's offline.... now:
QUOTE
Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

BeastX
post Sep 14 2016, 09:09 PM

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QUOTE(jojo_g2 @ Sep 14 2016, 05:57 PM)
thats probably a sign that SME is trying to be kedekut already.. at first say give, after that... wahhhh... better don give save more.
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If samsung is confident in their screens.... there's actually no money lost from them (actual claims being very small portion)... money lost are from those willing to pay extra....

This is apart from the 1 billion lost in the recall...

This post has been edited by BeastX: Sep 14 2016, 09:10 PM
BeastX
post Sep 15 2016, 08:16 AM

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QUOTE(rajlesta00 @ Sep 15 2016, 12:40 AM)
If gold medalist can get free flights (airasia) for lifetime then the user of exploded n7 should get lifetime note series foc.  Fair. Imagine everyone pray for their n7 explode before recall. Opposite.
*
Why pray.... when you can stress the battery to the max for the optimum condition to ignite... if it does not, the stress "damaged (in terms of holding charge)" will be exchanged... though you'll have one data point in regards to the capabilities of the battery...
BeastX
post Sep 15 2016, 09:56 AM

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QUOTE(benny888 @ Sep 15 2016, 08:50 AM)
» Click to show Spoiler - click again to hide... «


  Screen crack protector – 1 years
  Screen crack insurance – 1 years   
So please wait as there's procedure we need to go by. Its a manufacturer default. We are handling this matter as good as possible.

Thank You

*
So, unlimited supply of tempered glass protector for 1 year....<< should be just 1 unit.

BeastX
post Sep 15 2016, 01:04 PM

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QUOTE(rajlesta00 @ Sep 15 2016, 12:38 PM)
using it but
-dont let my kids to use it.
-always attended while charging. no overcharge.
-keep on tile floor during sleeping time
-no games, app that bring phone high temperature.
*
In a well ventilated area too.... else you maybe breathing in the fumes...

This post has been edited by BeastX: Sep 15 2016, 01:06 PM
BeastX
post Sep 18 2016, 01:24 PM

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QUOTE(MillkTea93 @ Sep 18 2016, 12:18 PM)
shit, just drop my note 7 today, got mirror crack on metal frame… lol… still can replace?
*
or would that be hair-line crack?...you're lucky then...can get a new phone...
BeastX
post Sep 19 2016, 12:31 PM

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QUOTE(pohsze @ Sep 19 2016, 11:45 AM)
entered my IMEI and got this, is this legit?

Your device is not in the list of affected devices and is not subject to this recall. If you have any other questions please contact us at 1-844-365-6197.
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QUOTE(mydragoon @ Sep 19 2016, 11:51 AM)
website is meant for US. not sure if they have database of phones sold outside of USA.
*
It did apply to mine:

QUOTE
Attention:Your Galaxy Note7 is an affected device and is subject to this recall. It is extremely important to stop using your device, power it down immediately and contact your carrier or retail outlet to exchange it.


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