need to go sapu mooncake metal box dy

For users who ordered from SenHeng. This is the latest updates from their FB, just wait for the call.

This is what the Live Chat responded.. at least their CS team already aware.. 

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Me:
Hi, want to check regarding the Galaxy Note 7 issue and the recall / REPLACEMENT announcement by Samsung Malaysia. FYI, I bought the Note 7 via maxis zerolution during the early PO in mid Aug 2016. Not sure whether your Customer Service team have been briefed on this?

Samsung Malaysia made an official statement on the Note 7 to REPLACEMENT and require us, from 29 Sept 2016 onwards to collect our new phones at the original place of collection during the last Pre-Order event. “customers may return their existing Galaxy Note7 and collect their new Galaxy Note7 at the place of purchase (original place of collection)” .

So I would like to confirm whether Maxis is aware of this, and whether I can come down to Maxis Pavillion (my previous collection point on 18AUG16) to get the replacement?

Maxis:
Yes we are

Maxis:
And please walk in to the respective Maxis Retail outlet to retun the original Samsung Galaxy Note 7 together with the complete inbox content

Maxis:
Customers can start return the original Samsung Galaxy Note 7 together with the complete inbox content strating from 9 Sept 2016 until 23 Sept if they feel unsafe holding the device.

Me:
Great! good to hear

Maxis:
Customers will be contacted by Maxis starting from 8 Sept on the replacement process

I just called samseng careline n was told that we will not get cash refud but compensation... i think will be casing?

hope samsung malaysia will add this too 

Attention: Your Galaxy Note7 is confirmed to be in the list of affected devices and should be replaced

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