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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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seather
post Sep 17 2019, 04:06 PM

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paid bill today RM68.30 for 4m shitmix (8m not possible)

didnt contact TM to ask for it...

at least it is something.. can get another simcard from maxis.. lol



fat cat
post Sep 17 2019, 06:42 PM

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QUOTE(Musafir_86 @ Sep 17 2019, 04:01 PM)
Shouldn't Unifi 50Mbps be RM99 (per month) instead of RM199?
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Not sure bro, but as usual unifi will not offer cheaper price for old package. Just keep the same price till end of time..
rendude
post Sep 17 2019, 07:18 PM

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QUOTE(seather @ Sep 17 2019, 04:06 PM)
paid bill today RM68.30 for 4m shitmix (8m not possible)

didnt contact TM to ask for it...

at least it is something.. can get another simcard from maxis.. lol
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Did you try asking for speed upgrade after the price reduction?
hjffgjng
post Sep 17 2019, 07:25 PM

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stop lh using tm

go buy huawei b sumthin2 + digi
seather
post Sep 17 2019, 07:34 PM

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QUOTE(rendude @ Sep 17 2019, 07:18 PM)
Did you try asking for speed upgrade after the price reduction?
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my area not possible.. 4m is max..
alfiejr
post Sep 17 2019, 07:39 PM

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Got the rm69 offer for 10mbps unifi lite but contacted tm live chat about the billing and guess what there is an "ultimate package" worth rm60 included. Final bill totaled up the same as previous month bill laugh.gif . GGWP tm for that troll deal.


nyemah_mulya
post Sep 17 2019, 08:42 PM

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QUOTE(alfiejr @ Sep 17 2019, 07:39 PM)
Got the rm69 offer for 10mbps unifi lite but contacted tm live chat about the billing and guess what there is an "ultimate package" worth rm60 included. Final bill totaled up the same as previous month bill laugh.gif . GGWP tm for that troll deal.
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is the ultimate package a TV package?
alfiejr
post Sep 17 2019, 08:57 PM

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QUOTE(nyemah_mulya @ Sep 17 2019, 08:42 PM)
is the ultimate package a TV package?
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Yes just like hypptv.

https://unifi.com.my/tv/packages/jumbo-benefits.html

But you can cancel it according to the cs girl. I am going to cancel it since the house already has astro.

This post has been edited by alfiejr: Sep 17 2019, 08:58 PM
FannyPig P
post Sep 18 2019, 01:27 PM

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QUOTE(fat cat @ Sep 16 2019, 11:55 PM)
I advise you to jump ship to time. Im staying at condo, no fiber, just coppper only so max speed 50 mbps only at rm 199 a month, meanwhile time offer 500/500 mbps for 139 a month . Time coming this thurs to install.  Sad thing is i was loyal cust since 2002 when dial up only available.. bye tm net, wont be missed.
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Can't Time claim to called tm who told them full. Time and Maxis isn't interested in investing infra they want to wait someone™ to install that.
lyc1982
post Sep 18 2019, 04:58 PM

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QUOTE(nyemah_mulya @ Sep 13 2019, 09:17 PM)
I created a report using Livechat on this issue, about unable to remove tv package. I even called 100. Basically these live agents don't have much power, they can only advice to go to TM Point. So this afternoon someone from TM called me, and said any removal can only be done at TM Point and asked me to go there. The way he said it was like removal was no problem. Then he closed my report.

I went, and quoted his name, luckily the TM office and TM Point shared the same building, and the officer can contact the one who called me. TM Point officer said by right the removal can only be done from October, but she'll check if this can be done with the penalty waived immediately. I had to scan thumbprint and they even read my IC using device.. I think this is why you need to go to TM Point. They have biometric checking.

But, I still don't know the status of my cancellation, because they still need to check on the penalty etc. So yeah, not quite an absolute solution.  sad.gif

Still, I can advice you to create a report and go to TM Point, they have more power.
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just to confirm:

when you said can remove tv package, is it referring to the hypptv package ?
that means total removal hence zero tv package at all ?
nyemah_mulya
post Sep 18 2019, 08:52 PM

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QUOTE(lyc1982 @ Sep 18 2019, 04:58 PM)
just to confirm:

when you said can remove tv package, is it referring to the hypptv package ?
that means total removal hence zero tv package at all ?
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yes, removal of tv package. but my removal is still pending eventhough i've filled up the form and all. will update here when they've get back to me.
HumanExtinction
post Sep 18 2019, 11:54 PM

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unifi air is now open for all
jusbella
post Sep 19 2019, 12:00 AM

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Can anyone clarify that legacy plan still is public IP?

Only lite plan is private ip?
chiafoo
post Sep 19 2019, 12:48 AM

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QUOTE(jusbella @ Sep 19 2019, 12:00 AM)
Can anyone clarify that legacy plan still is public IP?

Only lite plan is private ip?
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Mine unifi lite vdsl 10mbps -> public ip
KopiChia
post Sep 19 2019, 12:56 AM

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QUOTE(HumanExtinction @ Sep 18 2019, 11:54 PM)
unifi air is now open for all
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Not available most areas including Penang. Unsurprisingly area in Kg Pisang next to TM Building has both fibre (years ago) and now tm air 🙄 Maybe if I ever moved I try get a house next to tm building.
HumanExtinction
post Sep 19 2019, 12:58 AM

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QUOTE(KopiChia @ Sep 19 2019, 12:56 AM)
Not available most areas including Penang. Unsurprisingly area in Kg Pisang next to TM Building has both fibre (years ago) and now tm air 🙄 Maybe if I ever moved I try get a house next to tm building.
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I thought can register starting tmr ard? https://unifi.com.my/personal/home/wireless-broadband

EDIT : ill try go to tm point tmr or friday to ask more about the details

This post has been edited by HumanExtinction: Sep 19 2019, 12:59 AM
KopiChia
post Sep 19 2019, 01:02 AM

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QUOTE(HumanExtinction @ Sep 19 2019, 12:58 AM)
I thought can register starting tmr ard? https://unifi.com.my/personal/home/wireless-broadband

EDIT : ill try go to tm point tmr or friday to ask more about the details
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If your area has it then registerif not register also no use. You can check online for coverage. My area doesn't have it.

https://unifi.com.my/personal/home/wireless-broadband#plans
salimbest83
post Sep 19 2019, 08:58 AM

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haih. i knew it
now waiting mcmc settle my case with TM first
simply renew my contract without my permission
WhatMan
post Sep 19 2019, 09:10 AM

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https://www.soyacincau.com/2019/09/18/tm-un...le-to-everyone/

RM79 per month, unlimited quota @ 20Mbps? Good value? hmm.gif
Motive P
post Sep 19 2019, 10:45 AM

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https://unifi.com.my/personal/home/broadband

New unifi lite registration is RM69 but I get charged over RM100 with tv pack.ranting.gif

My case still pending. I wont know the outcome until next month bill comes out. This month bill wont get any reimbursement.

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