Outline ·
[ Standard ] ·
Linear+
Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded
|
KopiChia
|
Jun 26 2019, 06:22 PM
|
|
QUOTE(Alert_RaZO @ Jun 25 2019, 02:42 AM) Did u ask for reduce price? Ridiculous leh want to take action in court. Fwd the letter to Gobind...... Gobind ignore la. I also got try write to his email his service center his fb. I dun understand how my rd got unifi my high rise they can't even put support for unifi. Tickets were quickly close reopen and closed again. Ask Time (i think) they claim tm told them no service my area. 2nd time they told me port's full tm told them. Aiya I given up.... Continue pay for 4mb.
|
|
|
|
|
|
KopiChia
|
Jul 24 2019, 06:38 PM
|
|
Make complain also useless my is worse my road got unifi but high rise dun have I tried mcmc twice last year. Now early this month i try complain again also try nothing.
|
|
|
|
|
|
KopiChia
|
Aug 2 2019, 11:23 AM
|
|
My email to mcmc 1 month no response now they try closed case I email said tm didn't contact me. So today they did say Penang TM don't intent/no plan extend unifi coverage. I asked about my apartment where street has it. They told me must have 70% of occupancy wants subscribe Unifi only they install. I asked them VDSL also same thing needs 70% Wtf. Also asked them about price reduction whether we need to sign new contract like last time they told me no need. Like this I am gonna be stuck 4mb streamyx for life.
|
|
|
|
|
|
KopiChia
|
Aug 3 2019, 03:56 PM
|
|
QUOTE(xxxgkssixxx @ Aug 3 2019, 12:15 PM) Why don't you lodge a complaint to MCMC instead of emailing them? Bro you kenot read, I lodge complain with mcmc not tm. Mcmc close case after 1 month without any action I scold them. So tm reply next day after I scold mcmc. Nothing can be done mcmc always sided with tm. This issue I complain 3~5 times past 2 years with tm with mcmc with Gobind email with Gobind fb. Nothing.
|
|
|
|
|
|
KopiChia
|
Aug 4 2019, 12:55 AM
|
|
QUOTE(xxxgkssixxx @ Aug 4 2019, 12:48 AM) Bro, u wrote " My email to mcmc 1 month no response now they try closed case I email said tm didn't contact me" so i ask u why email instead of file complaint...and MCMC won't close your report. TM is the one who can close your report. MCMC is just the middle person, so you scold MCMC also useless one. By the way, TM tried to close my report a few times as well but i keep re-open it, slammed them for not coming to my area to do survey but keep saying no demand here. So, finally they are coming to my area tomorrow to collect demand. Hopefully they will expand UNIFI to my area soon. At least u get to make then come over. They keep telling me its up to local Penang TM. However local TM won't even talk to me. Last time I went to kedai TM they just given me a phone to call KL. Reason I scold mcmc was they didn't do anything simply closed my mcmc cased stated that TM given satisfied answer to them and to me which wasn't true. KL tm claims penang tm has no interest in expanding unifi over here. So I am screwed. I have been opening cases every 6 months with mcmc with nothing happening. Now they tell me requirement is 70% of apartment block must subscribe to unifi before they consider installing unifi is pure bs. I don't expect anything to be done. I am frankly tired, tried contacting Gobind a few times already they Gobind ppl just simply push my complain to mcmc and nothing happens. This post has been edited by KopiChia: Aug 4 2019, 12:56 AM
|
|
|
|
|
|
KopiChia
|
Aug 4 2019, 02:57 PM
|
|
QUOTE(xxxgkssixxx @ Aug 4 2019, 01:39 PM) You are now living in which part of Penang? Alternatively, you can take the initiative to get your neighbours to sign demand form like this guy then pass to TM https://forum.lowyat.net/topic/4637759Near FRU. During last AGM. A lot of ppl said they went to Kedai TM to tok to them. Even admin sent ppl to tok to them nothing. However there is an apartment building not far frm us already got unifi. Most apartments there are 15 years old. This isn't a big issue they can just install VDSL at least ppl can get 30mb speed. Right now not even 8mb since whole area is far away from DSLaM. They already told me I need 70% ppl to agree to sign up unifi. I doubt we have that many will want unifi or streamyx. That is crazy figure that KL TM telling me. This post has been edited by KopiChia: Aug 4 2019, 02:58 PM
|
|
|
|
|
|
KopiChia
|
Aug 4 2019, 03:05 PM
|
|
QUOTE(LamTin. @ Aug 4 2019, 03:02 PM) Dont tell me you no ask them the pricing will be how? Aiyo. 8mbps confirm 69. Then 1 2 4 how? Dont think will be same price so ridiculous? I got ask keep telling me to refer to coming news in newspapers. He dunwan said anymore other than unlikely need to sign new contract.
|
|
|
|
|
|
KopiChia
|
Aug 7 2019, 10:15 PM
|
|
QUOTE(GameSky @ Aug 7 2019, 10:03 PM) TDD band 40 coverage is not everywhere, so most stimix 1-4Mbps or even 8Mbps will stays on stimix...for a quite sometime What I want to know even if more coverage if its like 4G coverage/distance cause atm even 4G my area suck.
|
|
|
|
|
|
KopiChia
|
Aug 9 2019, 05:10 PM
|
|
 Easy job now done. 4mb no bother to upgrade also. I seen my modem snr etc can go 8mb.
|
|
|
|
|
|
KopiChia
|
Aug 10 2019, 05:44 PM
|
|
QUOTE(xxxgkssixxx @ Aug 10 2019, 04:28 PM) Just confirmed with Unifi Live Chat, TM not provide free speed upgrade. If you want speed upgrade, you will have to do it at TM point before 31 Aug 2019. Free? I know my router shows support higher cap but last time I went ask tmpoint they said no 8mb here. I was hoping they increase our cap
|
|
|
|
|
|
KopiChia
|
Aug 10 2019, 10:33 PM
|
|
QUOTE(xxxgkssixxx @ Aug 10 2019, 09:29 PM) rephrase: TM will not provide automatic speed upgrade to the max speed that your area can achieve. you need to go TM point to check for the max speed and then sign up by 31 Aug That would mean I am still stuck 4mb. 😐😞I already asked them about 8mb service last year still claim not available for my area despite having unifi here.
|
|
|
|
|
|
KopiChia
|
Aug 11 2019, 06:29 AM
|
|
QUOTE(xxxgkssixxx @ Aug 11 2019, 12:31 AM) Since your area have unifi, why dont you upgrade to unifi? the latest 30mbps package just cost RM20 more than the new streamyx price tag.  I said in thread before. Unifi on street for more than 1 year. However they dun wish to extend to high rise. Older High Rise can support vdsl 30mb I recently asked they claim again same reason as last year penang tm says no demand which is bs. So I asked requirement they straight said 70% of apartment occupancy must want to subscribe b4 they even think about it. Another bs how the hell am I gonna get that amount of ppl. Our management already tried toking with penang tm nothing happen. All I know is another apartment block few roads away got unifi not ours. I also asked time and maxis(?) one of them said tm told them all full up no slots available again bs cos when I asked it was beginning of unifi on our street. Try asking Gobind and mcmc is no help. At moment I can't even consider 4G it's signal is weak for both Digi (Slow 4G) and Unifi mobile (H+) I doubt TM Air can help in future if 4G services are weak.
|
|
|
|
|
|
KopiChia
|
Aug 11 2019, 12:06 PM
|
|
QUOTE(xxxgkssixxx @ Aug 11 2019, 11:59 AM) I see...sorry I wasn't aware of that. This is what TM always do.  Yea 😔 I don't mind paying for 100mb or even 500mb for Internet. My dad likes to use Internet old movie streaming. Nowadays hard also to find 480p. 4mb if dad uses I am stuck without Internet my self. I already paying real-debrid to "push" some streaming speed it's not enough its video jerking sometimes. Even 8mb would help a bit but my email to tm they claim if its available must register as "new" application 🙄. All I want from them is increase the router cap of 4mb to 8mb. This post has been edited by KopiChia: Aug 11 2019, 12:07 PM
|
|
|
|
|
|
KopiChia
|
Aug 15 2019, 06:45 PM
|
|
Same as above ppl. I complain so they agree to remotely upgrade I agree to all the syarat which I later asked to email they dunwan email or mail to me. 8mb I pay rm140 1 month then it's rm69 and 1 yr contract not nego. I know 6 m this ago I ask for 8mb they dunwan upgrade says my area too far. Yet suddenly give upgrade Wtf.
|
|
|
|
|
|
KopiChia
|
Aug 15 2019, 06:45 PM
|
|
Same as above ppl. I complain so they agree to remotely upgrade I agree to all the syarat which I later asked to email they dunwan email or mail to me. 8mb I pay rm140 1 month then it's rm69 and 1 yr contract not nego. I know 6 m this ago I ask for 8mb they dunwan upgrade says my area too far. Yet suddenly give upgrade Wtf.
|
|
|
|
|
|
KopiChia
|
Aug 20 2019, 10:44 AM
|
|
QUOTE(mollymurder @ Aug 20 2019, 10:40 AM) this is what they told me when i called but then i received another call 7 days later saying different thing When they call me they insist we are under 1yr contract if we take 8mb upgrde
|
|
|
|
|
|
KopiChia
|
Aug 21 2019, 03:56 PM
|
|
http://unifi-my.speedtestcustom.com/result...7c-551f4c91bb04This is 8mb upgrade? What a joke ------------- Edit: Damn I guess over 2.x km away from DSLAM means my line isn't stable. I randomly lost dsl sync. This below is new sync speed test This post has been edited by KopiChia: Aug 21 2019, 04:17 PM
|
|
|
|
|
|
KopiChia
|
Aug 21 2019, 06:10 PM
|
|
I got screwed 8mb too unstable every 5~10 mins dsl loses sync. TM local technical called ask me who ask me go upgrade my area 8mb tak boleh pakai. Wtf then why tm kl offer me. If cap at 6mb stable. I asked tech to cap 6mb he dunwan to do.
|
|
|
|
|
|
KopiChia
|
Aug 21 2019, 06:30 PM
|
|
QUOTE(PJng @ Aug 21 2019, 06:24 PM) 😂 Bad? Either way damn technician won't want to re cap me at 6mb stable. Shit now I have to do downgrade and likely stuck with stupid 1yr contract.
|
|
|
|
|
|
KopiChia
|
Aug 21 2019, 06:35 PM
|
|
QUOTE(PJng @ Aug 21 2019, 06:32 PM) Ping must low, 288 too high but 1st test only 14 14 is tm at kl. The other is Los Angeles server
|
|
|
|
|