Meaning after I complain to MACC and SKMM, TM will upgrade my speed or lower the bill? I've just upgraded my 512kbps to 4mb. Rm140 per month.

Did you upgrade this month or last month?

And contract renewed for how long?

Tarik balik lagi bagus. The offer sucks anyway, so nothing to be proud of. RM10 rebate for subscribing webe? free hypp tv? GemFive vouchers? no use.

That tablet plan ke? Me that time also got this offer but T&C state that need to have salary below RM3000 baru boleh apply

I still remember that TM agent come to my taman and offer this hidden cheap package but have T&C.

Did you receive free netbook too?

where got no use
i got speed upgrade

Actually.....first, during my uni = I apply for RM83 2Mbps Unipack, so I got a netbook.
Then contract over once I graduated....and earning poor man salary (still poor now.... ), so I terminated the unipack, used my salary slip RM1200, re-applied the tablet plan RM88 4Mbps and got myself a tablet.

It's either they give it to everyone or no one. If they can do for UniFi, they can do for streamyx too.

Is the promotion for this package still secretly available? earning poor man salary also, and want to convert my normal 512kb package.

Tuan/Puan,

Terima kasih kerana melaporkan aduan terhadap TM kepada CFM.

Kami ambil maklum aduan yang dikemukakan mengenai tawaran penambahan kelajuan kepada pengguna tanpa bayaran.

Berdasarkan maklumat yang diberikan, pihak CFM ingin menasihati anda agar merujuk perkara ini kepada pihak TM terlebih dahulu agar pihak TM diberi peluang untuk melakukan siasatan lanjut dan penjelasan mengenai perkara tersebut. Ia selaras dengan piagam pengurusan aduan CFM yang memberikan peluang pertama kepada penyedia perkhidmatan menyelesaikan aduan yang diterima. (Rujuk gambar rajah di bawah). Anda boleh menghubungi TM di talian/emel seperti berikut:

Talian Perkhidmatan Pelanggan : +603-2241 1290
Email : help@tm.com.my

cid:image001.jpg@01D27888.60383F30


Namun begitu, dalam semangat menggalakkan kawal selia kendiri (self-regulation), kami mengambil perhatian terhadap perkara ini dan akan membawa perkara ini ke mesyuarat aduan biro yang diwakili oleh pihak permintaan dan pihak penyedia perkhidmatan untuk perbincangan lanjut dan tindakan mengikut keperluan.

Berkenaan CFM
Forum Pengguna Komunikasi dan Multimedia Malaysia (CFM) merupakan sebuah organisasi di bawah naungan Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) ditubuhkan pada Februari 2001, selaras dengan keperluan Akta Komunikasi & Multimedia, 1998 (AKM).

Antara objektif dan tujuan CFM adalah menyediakan cara dan saluran untuk aduan, mengendali pertikaian dan sungutan yang berhubungkait dengan hal-hal pengguna bagi industri komunikasi dan multimedia. Untuk maklumat lanjut, sila layari www.cfm.org.my

Terima Kasih.
cid:image002.jpg@01D27888.60383F30
‘Your Rights, Our Priority'

NAZRIEN NAZLI
Pengurusan Aduan dan Pematuhan
Forum Pengguna Komunikasi & Multimedia Malaysia (CFM)
Tel: 1800 18 2222 | Fax: +603 8320 9083

If TM want to be baik.

RM30(1Mbps)
RM50(2Mbps)
RM70(4Mbps)
RM90(8Mbps)

Plus add more port. But one port in one place cost you RM100,000

We need Digi copper line in kampung area but old technology not support.
(Current TM Streamyx line)ADSL up to 8Mbps.
New ADSL2+ up to 20Mbps.

So maybe TM in future want plan like this. New and old area install ADSL2+ then we can expect kampung will have internet speed up to 20Mbps

RM100(5Mbps)
RM130(10Mbps)
RM150(15Mbps)
RM170(20Mbps)

ADSL2+ but still limit how far you from TM port box install.
If very far from box maybe can just get 1Mbps speed

loged the complaint 2 days ago.
today received the email saying : 0117-01-0001918-TM: Complaint Assigned
Is this a good sign?

Anyone know any media Sinchew? The star? Sun? NST? we should let them to report about this issue.

One package few prices, TM u really think we are stupid?

Call TM in Dec last year. 2 weeks ago TM guys came to my house to upgrade. Contract 1 year.

Check the status of MCMC report daily.

Apparently, CFM decided to "close one eye" for this matter as reported by few users

https://forum.lowyat.net/index.php?showtopi...post&p=83523289
https://forum.lowyat.net/index.php?showtopi...post&p=83523193

No idea CFM is pretending or not, but we ONLY FILE THOSE complaints AFTER referring* + confirming + verifying it with TM.
We already took the necessary procedures.
What an insulting reply by CFM.....

You should ask for RM130 price. The packages were 2/4/8 = 120/130/140

anyone succesfully get teh RM140 price for 8mb?
im still on old pricing

According to the TM guy who spoke to me 4mb is rm140. Didnt know at that time 8mb is rm140

my complaint to CFM was cancelled.
This is what i check in CFM complaint status.