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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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azhar75
post Mar 18 2024, 07:36 AM

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QUOTE(JohnnyWKY @ Mar 17 2024, 01:25 PM)
but that was not suitable for 2nd SIM as a backup, dual SIM for emergency  tongue.gif 
I put in SIM slot but always turn off  icon_idea.gif 
now celcom digi merged, maybe time for port out onexox (same celcomdigi network) to hotlink (another backup network for security) but sadly website show no option for port in pantas plan  cry.gif
currently I'm burning 500MB/30days to test, hopefully can recalculate 120days after internet end. I think that was clause 75 meaning?  cool2.gif
soon, after wasting all data season pass then can port out tongue.gif

me subscribe 500MB/30days and then DATA AR OFF, and repeating after 120days SMS warning arrived again, since I still got a little data season pass  brows.gif
*
Meow MNP-i to Axiata Telenor for main number. So, no worry about validity anymore coz will reload RM30 / month for sure...

As for the 120 days policy, meow advice to call the Axiata XOX Careline 10 times and evaluate all 10 different answers... LOL.. some Careline Executives are just part-timers that don't bother to give good quality service... most likely the majority will give answer that 120 days not applied to current active long validity. Careline Execs might confuse with the term "GRACE PERIOD" later...

Clause No. 75 emphasizes the keyword "ANY active validity package"...
user posted image
Source : https://onexox.my/tandc/details/xox-mobile-...-and-conditions

By right, those who are still under long "active" validity, will not get the "120 days" SMS warning...

This post has been edited by azhar75: Mar 18 2024, 07:56 AM
zeng
post Mar 18 2024, 10:16 AM

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QUOTE(xinaixin @ Mar 16 2024, 10:59 AM)
Hi, I can't share the source of the old T & C (JANUARY 2024) cause onexox change their T & C (14/03/2024)
Hi,some prepaid users whom haven't do any top up for more than 120 days received sms notification/reminder to top up their prepaid.
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May I ask whether a RM30 credited into my account balance as a result of incoming sharing/credit transfer from other XOX number is considered as a 'top up' of RM30 , for the purpose of avoiding my line being terminated and lost the number?
zeng
post Mar 18 2024, 10:21 AM

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QUOTE(Krimson @ Mar 18 2024, 01:00 AM)
I called the OneXOX care line and they told me it doesn't apply if you have purchased a validity package. It only applies once the validity expires.
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Wish to clarify a 'validity package' here means any use/purchase of ONLY data plan (monthly/weekly/daily)?
Does it include minutes that is utilised during the 120 Day period?
Krimson
post Mar 18 2024, 12:23 PM

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QUOTE(zeng @ Mar 18 2024, 10:21 AM)
Wish to clarify a 'validity package' here means any use/purchase of ONLY data plan (monthly/weekly/daily)?
Does it include minutes that is utilised during the 120 Day period?
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user posted image
JohnnyWKY
post Mar 18 2024, 03:15 PM

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QUOTE(Krimson @ Mar 18 2024, 12:23 PM)
user posted image
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brows.gif
this reply does not provide security for you. cool2.gif
me can confirmed that I'm 12months validity buyer, but I still received the 120days warning SMS week ago. hmm.gif
you may risking your beautiful number being terminated forever devil.gif if..... mega_shok.gif

This post has been edited by JohnnyWKY: Mar 18 2024, 03:17 PM
asiatrader98
post Mar 18 2024, 03:22 PM

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QUOTE(azhar75 @ Mar 18 2024, 07:36 AM)
Meow MNP-i to Axiata Telenor for main number. So, no worry about validity anymore coz will reload RM30 / month for sure...

As for the 120 days policy, meow advice to call the Axiata XOX Careline 10 times and evaluate all 10 different answers... LOL.. some Careline Executives are just part-timers that don't bother to give good quality service... most likely the majority will give answer that 120 days not applied to current active long validity. Careline Execs might confuse with the term "GRACE PERIOD" later...

Clause No. 75 emphasizes the keyword "ANY active validity package"...
user posted image
Source : https://onexox.my/tandc/details/xox-mobile-...-and-conditions

By right, those who are still under long "active" validity, will not get the "120 days" SMS warning...
*
all my lines still under long "active" validity and active with data plan from season pass , but all receive the "120 days" SMS warning..... confused.gif
RDoe
post Mar 18 2024, 03:52 PM

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QUOTE(JohnnyWKY @ Mar 18 2024, 03:15 PM)
brows.gif
this reply does not provide security for you.  cool2.gif
me can confirmed that I'm 12months validity buyer, but I still received the 120days warning SMS week ago.  hmm.gif
you may risking your beautiful number being terminated forever  devil.gif if.....  mega_shok.gif
*
QUOTE(asiatrader98 @ Mar 18 2024, 03:22 PM)
all my lines still under  long "active" validity and active with data plan from season pass , but all  receive the "120 days" SMS warning..... confused.gif
*
Interesting sharing!

Now XOX should come clean about this or lose many subscribers, if they don't already have. bruce.gif
andrekua2
post Mar 18 2024, 05:07 PM

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Moving all my lines into one family liao... just left my son line which valid till May... planning to move earlier. Still cheap like shit...

38+10+10+10+10... no complaints from me... pantas as backup
xinaixin
post Mar 18 2024, 05:09 PM

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QUOTE(sckham @ Mar 18 2024, 02:25 AM)
Wtf with the new policy?!!!

a. The Subscriber has not utilised any voice minutes for a continuous period of 365 days;

So mean if make any call will be fine?
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No,this T & C only effective till 13/03/24 cause onexox have change their T & C to a new one on 14/03/2024

QUOTE(zeng @ Mar 18 2024, 10:16 AM)
May I ask whether a RM30 credited into my account balance as a result of incoming sharing/credit transfer from other XOX number is considered as a 'top up' of RM30 , for the purpose of avoiding my line being terminated and lost the number?
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Credits received on share/transfer transactions are not considered "Top up"

xinaixin
post Mar 18 2024, 05:17 PM

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As more and more prepaid users received and complains about this "Top up RM30 every 120 days" ,

now dealers have make inquiries to their Dealer Management Team so called DMT and get reply to ask dealers to wait for new announcement from onexox regarding this matter.

Until then.........good luck to all onexox/xox prepaid users including myself.
azhar75
post Mar 18 2024, 05:34 PM

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QUOTE(andrekua2 @ Mar 18 2024, 05:07 PM)
Moving all my lines into one family liao... just left my son line which valid till May... planning to move earlier. Still cheap like shit...

38+10+10+10+10... no complaints from me... pantas as backup
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user posted image

Source : https://onexox.my/tandc/details/onefamily-plan

SST will increase to 8% soon...
andrekua2
post Mar 18 2024, 05:54 PM

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QUOTE(azhar75 @ Mar 18 2024, 05:34 PM)
user posted image

Source  : https://onexox.my/tandc/details/onefamily-plan

SST will increase to 8% soon...
*
Increase 2% also you'll die?
xinaixin
post Mar 18 2024, 06:02 PM

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QUOTE(azhar75 @ Mar 18 2024, 05:34 PM)
user posted image

SourceĀ  : https://onexox.my/tandc/details/onefamily-plan

SST will increase to 8% soon...
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AFAIK sst for telcos(Postpaid plan) remains at 6%,correct me if I'm wrong.

This post has been edited by xinaixin: Mar 18 2024, 06:03 PM
azhar75
post Mar 18 2024, 06:03 PM

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QUOTE(andrekua2 @ Mar 18 2024, 05:54 PM)
Increase 2% also you'll die?
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Yes becoz all shops will increase their price double and triple out of control...later, petrol naik, semua barang naik loorrhhhh....

The domino effect in this country is out of control...



This post has been edited by azhar75: Mar 18 2024, 06:06 PM
azhar75
post Mar 18 2024, 06:09 PM

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QUOTE(xinaixin @ Mar 18 2024, 06:02 PM)
AFAIK sst for telcos(Postpaid plan) remains at 6%,correct me if I'm wrong.
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"Amen" to that... but cannot avoid other goods from increasing like domino ... Ringgit edy weak, wanna increase SST summore...
xinaixin
post Mar 18 2024, 06:17 PM

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QUOTE(azhar75 @ Mar 18 2024, 06:09 PM)
"Amen" to that... but cannot avoid other goods from increasing like domino ... Ringgit edy weak, wanna increase SST summore...
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Yeah.........the price of foods and drinks already going up but salary didn't increase doh.gif
azhar75
post Mar 18 2024, 06:22 PM

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It's still OK with OneXOX Family plan becoz no contract. So, can MNP-o anytime (but the hassle to MNP-o with Supplementary lines is tricky...)
Krimson
post Mar 18 2024, 07:13 PM

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QUOTE(JohnnyWKY @ Mar 18 2024, 03:15 PM)
brows.gif
this reply does not provide security for you.  cool2.gif
me can confirmed that I'm 12months validity buyer, but I still received the 120days warning SMS week ago.  hmm.gif
you may risking your beautiful number being terminated forever  devil.gif if.....  mega_shok.gif
*
Could be software bug. Told intern to create a notification system and system sent messages to wrong people.
ycs
post Mar 21 2024, 04:10 PM

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any update on the 120days/RM30 topup rule for 12months validity user?
xinaixin
post Mar 21 2024, 09:03 PM

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QUOTE(ycs @ Mar 21 2024, 04:10 PM)
any update on the 120days/RM30 topup rule for 12months validity user?
*
Hi,according to info from onexox dealers, no new updates from onexox.

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