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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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Krimson
post Apr 10 2021, 02:15 AM

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Hello.

My current validity will expire next month. I still have 7GB remaining in my Season Pass. I want to know if I extend my validity by one year, will my Season Pass data it still remain valid after the current expiry date, i.e. next month? Or would it expire regardless?
Krimson
post Mar 14 2024, 05:15 PM

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Since when they introduced this crap. Minimum top-up RM30 every 120 days. What's the point of paying for validity then?

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Krimson
post Mar 14 2024, 05:18 PM

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Anybody explain what Subscriber's status mean:

74. Notwithstanding the Subscriber's status under the ONEXOX Prepaid Plan, XOX reserves the right, at all times, to terminate the Subscriber's subscription to the Plan(s) and its services if the Subscriber has not made a cumulative top up of at least RM30.00 for a continuous period of one hundred and twenty (120) days. Where plan and its Services is Terminated, XOX may revoke the Subscriber's mobile telephone number(s) with immediate effect and without further notice after a final reminder has been given to the Subscriber.

75. Clause 74 shall not apply to Subscriber(s) whose mobile telephone number(s) are on any active validity package offered by XOX and purchased by the Subscriber. For the avoidance of doubt, Clause 74 shall take effect on the expiry date of the Subscriber(s) respective validity package.

This post has been edited by Krimson: Mar 14 2024, 05:18 PM
Krimson
post Mar 18 2024, 01:00 AM

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QUOTE(xinaixin @ Mar 17 2024, 11:09 AM)
Now onexox dealers have confirmed that prepaid number which didn't top up RM30 for 120 days will be terminated even though they still have long validity.

Dealers received complains from prepaid users whom their prepaid have been terminated even though prepaid expired in 16 months or even longer.
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I called the OneXOX care line and they told me it doesn't apply if you have purchased a validity package. It only applies once the validity expires.
Krimson
post Mar 18 2024, 12:23 PM

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QUOTE(zeng @ Mar 18 2024, 10:21 AM)
Wish to clarify a 'validity package' here means any use/purchase of ONLY data plan (monthly/weekly/daily)?
Does it include minutes that is utilised during the 120 Day period?
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Krimson
post Mar 18 2024, 07:13 PM

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QUOTE(JohnnyWKY @ Mar 18 2024, 03:15 PM)
brows.gif
this reply does not provide security for you.  cool2.gif
me can confirmed that I'm 12months validity buyer, but I still received the 120days warning SMS week ago.  hmm.gif
you may risking your beautiful number being terminated forever  devil.gif if.....  mega_shok.gif
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Could be software bug. Told intern to create a notification system and system sent messages to wrong people.
Krimson
post Apr 14 2024, 04:08 PM

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Anyone got RCS working with OneXOX?
Krimson
post Apr 26 2024, 01:40 AM

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QUOTE(kiritoffx @ Apr 14 2024, 04:37 PM)
[attachmentid=11494956]

before this always verifying status but a few weeks after activated 5G. the status changed to connected. btw my phone is POCO F3
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I see. I didn't know you can enable 5G. I just did. Let's see if it works now.
Krimson
post Jul 25 2024, 08:03 PM

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My phone now showing VoLTE
Krimson
post Jul 25 2024, 08:04 PM

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QUOTE(fruitie @ Jul 22 2024, 05:17 PM)
Just buy RM 25 validity for a year then it solves the problem of reloading RM 30 every 120 days. I think RM 25 is still the cheapest in the market? Or it is not?
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Yeah. The next is Hotlink Pantas for RM30.
Krimson
post Oct 2 2024, 08:50 PM

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Did OneXOX change policy that only Malaysians can register OneXOX prepaid sim?

One shop owner said they did that when one foreigner I know went buy it.
Krimson
post Oct 19 2024, 02:07 PM

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My OneXOX mobile data still works after I run out of data. How? I don't have balance and it's not auto-withdrawing from Season Pass eother. Is there any special data offer going on or is it a bug?
Krimson
post Nov 1 2024, 09:46 PM

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If I redeem the 5GB data voucher I got due to reload, will it be only for 30 days?
Krimson
post Nov 20 2024, 07:31 PM

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QUOTE(xinaixin @ Nov 2 2024, 08:50 AM)
Hi,  to redeem and use the 5GB voucher :

1) 5GB voucher must be redeemed before the voucher expired.

2) 5GB data will be valid for 30 days from the date you redeemed if you didn't have active data plan.

3) 5GB data will be valid according to your existing active data plan(Add on) upon redeemed (Not recommended)

4) Your prepaid validity should have at least 30 days.

5) Unused 5GB data will be burned upon reaching data plan expiry date(After redeemed)
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I didn't read point 3 correctly. So it's dead. Sad.

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This post has been edited by Krimson: Nov 20 2024, 07:43 PM
Krimson
post Nov 22 2024, 12:52 PM

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QUOTE(Krimson @ Nov 20 2024, 07:31 PM)
I didn't read point 3 correctly. So it's dead. Sad.

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But I did get two 5GB add-on vouchers. I don't know why. So I guess that makes up for it.
Krimson
post Jan 22 2025, 07:15 PM

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This is spam right? Why is OneXOX spelling not correctly capitalized. There's also punctuation mistake.

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