Maybe system's flaw or maybe insider's.........should report to police and maybe MACC too,if the company suffered loss due to "illegitimate" transactions that
considered "stolen property"

as Oppa.OneXOX had said :

(The issue is that the season pass being sold and bought is considered stolen property. The law protects the owner(s) of the property)

This post has been edited by xinaixin: Jul 19 2019, 09:36 AM

Hmmm ....

Calm down bro !

Maybe it's like the bank's red flag fraud prevention .... someone complaint to me before his bank account kena suspend bcoz too many transactions ... he have to go to branch office to explain and get the suspension lifted ...

There are always two sides to a coin. We only see what we can see from this side. We can't see what the other side can see. It seems sad and unfortunate for an innocent user to get suspended but unfortunately all telcos can apparently suspend a number that gets into their suspicious activity radar ... I am lazy to read TnC but its usually in there somewhere ...

In a previous post, someone mentioned nearly 1K account was suspended? I guess this is like AMLA .... suspend the acoount so that the balance stays there and not diverted elsewhere ... only after its cleared then lift suspension ... aiseh ... that's how the law also works la ....

Since I believe that you are a dealer then maybe you can better help your user by approaching your AD or MD for their opinion/assistance and also maybe by making a case statement with all relevant info and submit to CS to speed things up ...Good luck in helping your user out .

Can you please multi-quote please? You are hogging the thread with 5 continuous posts.
Read here, how to do it: https://forum.lowyat.net/index.php?act=faq&article=10

so the share data feature is for what? user try to sell unused or excessive data also consider as illegal? How the hell the user knows the data is illegal?? if the company cant control then just remove the share data feature instead of block or suspending their user. Stop taking advantages on user just because of your own system's loopholes.

Can withdraw the data from season pass by using xox app?
Or need SMS juga.

Can use app, go under "data subscription" to withdraw. Ignore the RM xx, you don't need to pay for it if you still have data kept in Season Pass.

Fuuuhhhh... Lots of money spent...

For the free sms as shown in above. Do i need to take it out to use it(same as data concept). I test it with my car tracker, my xox account deduct RM0. 20 for each sms i sent. Itemised bill at portal specific updated till 3 July only.

Sorry, not familiar with car tracker. Is a normal phone no.?
As far as I understand, minutes and SMS do not require redemption.

6. Once I have purchased MINUTES or SMS when will the consumption period begin?
The consumption period will begin immediately upon successful purchase and subscription of Season Pass and right upon your next voice call or outgoing text message (LOCAL ONLY).

NOTE: IDD will be as normal pay-per-use consumption via normal airtime deduction.

http://xox.com.my/onlinestore/seasonpass/faq.php

free sms for same network only

Hi,the free 150 sms given monthly x 12 month = 1800 sms are free within same telco (Onexox/Xox)

Unless you have sms in your season pass or you'll be charged for every sms send to others telco.

Good point, didn't realise it was free SMS. Thought it was from Season Pass.

my parent use onexox in oppo r7 plus
cannot use data from season pass but can use internet data from normal purchase
already reset phone, set apn still cannot use

Already redeemed from Season Pass?

data need reedeem?
didnt auto activated?
call & sms automatic active right?

i thought same

Ah!, now i know where that RM0. 20 goes. Thanks a lot.

Hi,voice call minutes and sms are automatically deducted upon usage.

Data need to be activated from season pass with auto renewal every 30 days.

To stop auto renew data plan, send sms DATA AR OFF to 22111 or 23388 each time after you activate data plan.

This post has been edited by xinaixin: Jul 20 2019, 09:23 AM


Attached image(s)

data auto renewal every month?
season pass should long lasting until credit expired?
i thought buy season pass data, can use it until credit expired 28 month
suitable for old folks usage or use it in mifi

Yes.

If withdraw data from Season Pass, it will be auto renewed but you can disable the auto renewal.

Yes, Season Pass follows the validity of your credit I.e. 28 months but each withdrawal has its own validity. Check out the app > Data Subscription.

This post has been edited by fruitie: Jul 20 2019, 10:58 AM

next week balik kampung
setting my parent punya onexox season pass data

thx