ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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 Aug 7 2017, 01:45 PM
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#1
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Junior Member
698 posts Joined: Aug 2012 
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Cannot understand XOX.
Just Mnp. So don't know which data plan to subscribe. Q1: does xox offer basic Internet? Q2: does season pass 5gb valid until 28 months? Or it will be valid for only 30 days? Thanks |
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Aug 8 2017, 07:16 AM
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#2
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(Oppa.OneXOX @ Aug 7 2017, 04:00 PM) Hello there ! Thanks I'll follow your advice and buy season pass on the 9th day later.A1. ONEXOX does not have basic internet or pay-per-use internet. A2. Season Pass (SP) balance remains valid for 28+ months (will follow account validity if it is further extended). Assuming you have purchased SP FAT 5GB then you have also been given a free 5GB monthly data plan (this plan is valid for 30 days). After this free 5GB/30days data plan finishes, it will auto-renew to another 5GB/30days data plan. To avoid this, you must cancel auto-renewal by sending DATA AR OFF to 22111. Thank you.  |
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Aug 13 2017, 01:42 PM
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#3
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Junior Member
698 posts Joined: Aug 2012
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Can the 333min be stacked up? Let say I have purchase season pass 5gb + 333min and I purchase another 333min for RM30. Would these minutes accumulate?
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Aug 13 2017, 04:11 PM
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#4
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Junior Member
698 posts Joined: Aug 2012
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That's quite useful for someone who will use the sim for calls only. I bet the minutes will last following the validity period of sim?
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Aug 13 2017, 04:24 PM
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#5
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(UN1T3D @ Aug 13 2017, 04:19 PM) My itchy fingers made me bought a lot last march-april ... now have thousands minutes and want to offload some ... Haha thanks for the confirmation man. I appreciate it. I just thought that there might be a maximum minutes one can accumulate. Seems like it can reach thousands, so it is very useful indeed. 😊😊 but yes, it will last for a long time until the end of validity period ... |
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Aug 18 2017, 09:27 AM
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#6
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Junior Member
698 posts Joined: Aug 2012
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I think since XOX is riding on Celcom, the 4G connection is quite lousy. When I'm in the train, the video on Facebook (not even HD) load halfway with no problem, then it keeps loading from middle if video and it didn't manage to load till the end. In the end, I just replay the video all over again hoping for connection to be better. 😂😂
I have used DIGI, YES, Umobile and have not experienced this so far. I guess the strong selling points of XOX is just cheap long validity. |
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Aug 20 2017, 12:18 PM
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#7
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Junior Member
698 posts Joined: Aug 2012
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So if someone just MNP and topup RM50, how does he subscribe to the season pass promo RM50 (10GB SP and 10GB instant data activated) plan?
Kindly put this on first page. I believe theres no instructions on this on any XOX page online. |
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Aug 20 2017, 02:07 PM
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#8
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Junior Member
698 posts Joined: Aug 2012
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Ok few questions for dealers here.
Q1. I guess the most reasonable SP day promo might be 5GB + 333minutes + chatime for RM60. Am I right? How do we get the chatime voucher? Or is this another marketing gimmick? Q2. How do we share our season pass data allowance? Let say I have 10GB SP data and I want to transfer 10GB to other number, will this data be transferred to the receiver's SP counter? How much will this cost? Thanks. |
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Aug 20 2017, 09:01 PM
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#9
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(UN1T3D @ Aug 20 2017, 03:04 PM)  onexox should pay me some allowance to answer these kind of questions ... hahaha A1. Its tealive drink (worth rm6.50) not chatime .... http://home.xox.com.my/support/faq/?faq=sp-xtra -and- http://home.xox.com.my/support/terms-and-c...-and-conditions A2. Its in the FAQ http://corporate.xox.com.my/support/faq/?faq=season-pass Thank you uncle google for getting me those links  Now these info have been very transparent. I have scrolled back on this thread and some dealers use it for marketing purposes and now I'm triggering this question to know how helpful these dealers are... as much as they trying to push sales based on few posts on this thread. Now that we have these info handy. Hopefully, it will help others who thinks of MNP or getting an XOX sim and let them aware of how much support they will be getting. Thanks  |
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Aug 21 2017, 11:23 AM
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#10
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(badai @ Aug 21 2017, 10:59 AM) What's the setting for Internet? Try all APN setting I can Google but still cannot get Internet. I use celcom 3G APN. However, I think certain areas might have problem with reception earlier this morning.I am using Android 7.1.2. I was in Seremban this morning and no 3G / 4G. However, now in Klang Valley, it is OK. I think this might be celcom issue with their towers. |
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Aug 21 2017, 11:27 AM
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#11
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(badai @ Aug 21 2017, 11:24 AM) That's the default setting when I reset reset to default. But no connection. 
Ya I know, otherwise you can try this apn. This is from Google search. Or else it must be Celcom having problem in your area. This morning I also got no connection in Seremban. You know right that XOX is riding on Celcom network? That's all I can say for now. |
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Aug 21 2017, 12:14 PM
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#12
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(badai @ Aug 21 2017, 11:40 AM) does not work. my other phone is using xpax can connect fine. using celcom3g as apn, authentication pap. Maybe can try restart your phone a few times.I did restart my phone a few times this morning. Sorry but that is all I can suggest for you now. By restarting you phone, it will override previous settings that you might have. |
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Sep 3 2017, 08:19 AM
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#13
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(mchambs67 @ Sep 2 2017, 07:08 PM) Oh.. Too late already. Bought from dealer abt 2 months ago with top up Rm10. Didn't know tht there's SP Fat voice. Any chances of topping up n get it again? :-) Actually there is some seller from Shopee that sells season pass. You might want to check them up. |
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Sep 7 2017, 10:22 AM
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#14
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(kaiserkiok @ Sep 7 2017, 09:57 AM) Hi, newbie here, just MNP to xox yesterday. wanna know those seller in shopee selling season pass can trust? did you try before? Have not tried buying season pass but I think the key to online shopping is read the review and star rating of seller and remember that you are bound by shopee guarantee should there be any dispute.But if you are not convinced to buy season pass, you can buy topup from Shopee seller which are discounted anyways and buy you season pass from it. And XOX is having network issue this morning as per FB statement, so you might need to be patient during this circumstances. Good luck! This post has been edited by eeeglow24: Sep 7 2017, 11:53 AM |
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Sep 7 2017, 05:11 PM
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#15
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(kaiserkiok @ Sep 7 2017, 03:26 PM) And also, if I've purchase the 333mins voice, means all calls I made will deduct the balance here 1st, when finish only deduct the money in acc, is that right? Yes it will use you're voice allowance (333minutes) from Season Pass first then it will utilise any credit in DA account or MA account. But be well noticed that they will charge in minute block, so if you made 30 seconds call, it will deduct 1 minute from your 333min allowance. Any balance in your DA account have better call/sms rate. You may refer first page of this thread to know what's the difference between DA and MA. |
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Sep 10 2017, 06:20 PM
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#16
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(vignaroli @ Sep 10 2017, 04:47 PM) just port in my number, why y no data even after i set the xox apn? thought there would be free 1gb for xox membership club. Check with *150# or xox mobile app whether you have any active data subscription for your number? |
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Sep 11 2017, 05:00 PM
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#17
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(hxkart @ Sep 11 2017, 04:40 PM) the problem occured firstly yesterday, I cannot connect to the internet with data and cannot make a phone call (except emergence number) via my onexox sim card.. ( But I can see the signal as usual, I mean the icon showing the network strength ...please refer to my attachment)after about half an hour, my onexox card did as usual.... and today ,the problem occur again, it's more than 1 and a half hour , what should I do... I only have one telephone number which is Xox, so now I even cannot make a phone call to service center. Their network down as per what they announce on Facebook. thanks in advance. Thank you. Hopefully it will be restored soon |
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Sep 11 2017, 07:46 PM
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#18
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(hxkart @ Sep 11 2017, 05:15 PM) Seems like the network has been restored. May I ask are there any other places where they put their announcement...? Thanks It will usually on their Facebook first, then they will tweet their FB status. If you're not a fan of Facebook, you may follow their twitter account. |
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Sep 14 2017, 05:27 PM
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#19
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Junior Member
698 posts Joined: Aug 2012
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Dear Dealers,
Kindly advice us on call rate to 1300 numbers? Thank you. |
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Sep 19 2017, 11:36 AM
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#20
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Junior Member
698 posts Joined: Aug 2012
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QUOTE(walksay @ Sep 18 2017, 10:22 AM) hi! Hi you can try send this sms how do we know from our account status that auto-renewable data plan recurring was ON or OFF? DATA AR OFF to 22111 If you receive this reply Oops! Invalid request. Please call 12273 for more information or if you require any assistance. It means that you do not have any auto renewal data plan. |
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