1GB only RM5

use 500MB per months, can use up to 20 months

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Season Pass Happy Hour

today's offer

10GB data @ RM50

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use till finish

keep up to 28 months

share with ONEXOX users

SMS: YES to 23388

currently i'm using tunetalk, was thinking to change to one xox just to keep the number active.

bro if already got season pass balance when buy this season pass it top up or not?

currently lets say if got balance 3GB, if but 10gb it become 13gb right?

also how about the validity if it top up?

Will be accumulated in the season pass counter

Will be valid same as credit validity

Topup rm1 +1 day validity

Eg: 33gb season pass valid until 2023

so did they explain the problem?
share the exp here ya..i also wan to know more bout this ty

Report to 12273 & ask the report number

Pm ur number, i try check with hq

Data will be be auto renew if not turn it off after subscribing any monthly data plan/ the free 10gb promo

so just to clarify if subscribe to 500mb when auto renew it will deduct 500mb from season pass?
this case one is because the 10gb plan was active and when auto renew it deduct straight away 10gb?
tq for your time answering my questions ya. 

Here is the conclusion.
The customer support suspected that I did not set AR off.
The customer support believed that the auto renewal has already happened the moment when the free data has finished.
I could not back up my statement.
I don't have old SMS to prove it.

is there any difference between Sim card directly shipped from XOX

and

XOX Sim card from dealer.

i have a dual sim card adapter, when i slot in different telco sim card, Maxis, Digi, M1(Singapore), any 2 combination between those 3, it can detect the Sim Card,

But as long as i slot in XOX sim card with any of those 3 above, it doesn't detect only XOX sim card.

any idea why?? would it help if i change new Sim Card?

Works in other phones but not in the dual sim adapter ? toolkit support ?

Question.
After 28 months validity, is there any validity package I can subscribe?

Here is the conclusion.
The customer support suspected that I did not set AR off.
The customer support believed that the auto renewal has already happened the moment when the free data has finished.
I could not back up my statement.
I don't have old SMS to prove it.

Check my past posts in this thread. I highlighted this issue because I read the SMS they sent me mentioning something about auto renewal. This was after I, like you, bought an SP 10GB package and not signing up any 10GB data package.
When we buy SP 10GB package, they give us additional 10GB free for one month. Don't be too happy because apparently it comes with auto renewal! There goes your 10GB SP if you do not cancel the "automatic" auto-renewal.

Learned something unpleasant today. As a new user, I bought a FAT10 data SP and got my additional 10GB free (valid for 30days). I received the usual SMS notification but I did not read carefully.

Today, I read the SMS and to my dismay, found that by buying FAT10 SP, it will auto renew FAT10 one month later. This means, if I did not realise it, it will deduct 10GB from my SP next month and there goes my RM50. This is strange as to subscribe to Fat10 SP, I sent sms to 23388, which is a different number compared to when we want to subscribe to monthly data FAT10 which we send sms to 22111.

Called up Customer Service, and they cannot cancel the subscription at their end. Guided me on how to cancel auto subscription. The interesting part here is to cancel auto subscription, we need to first "subscribe from Season Pass", then select "more" before we can select "stop plan renewal".

New users may want to take note of this.

[attachmentid=8886903]

got my sim today.
so i should disable auto renew?
sounds scummy to me.
but i'll play their game.