Learned something unpleasant today. As a new user, I bought a FAT10 data SP and got my additional 10GB free (valid for 30days). I received the usual SMS notification but I did not read carefully.

Today, I read the SMS and to my dismay, found that by buying FAT10 SP, it will auto renew FAT10 one month later. This means, if I did not realise it, it will deduct 10GB from my SP next month and there goes my RM50. This is strange as to subscribe to Fat10 SP, I sent sms to 23388, which is a different number compared to when we want to subscribe to monthly data FAT10 which we send sms to 22111.

Called up Customer Service, and they cannot cancel the subscription at their end. Guided me on how to cancel auto subscription. The interesting part here is to cancel auto subscription, we need to first "subscribe from Season Pass", then select "more" before we can select "stop plan renewal".

New users may want to take note of this.

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