Hello there !

Hopefully I may be able to clear things up a bit.

In practice, Special Season Pass FAT works like this, ex:

1. New starter pack is purchased by a subscriber and followed with a SP FAT10 subscription (immediately or within 10 days).

2. Special SP FAT10 entitles the new subscriber to get a) 10GB data Season Pass b) immediate 28months validity update c) a one time only 10GB/30days data plan for free.

3. In essence, the subscriber pays for a 10GB data season pass plus a 10GB/30days data plan (2-in-1).

4. The data plan works just like a normal/standard 10GB/30days data plan. It is a full 30 days cycle.

5. Clause #6 is telling subscribers what will happen after that 30 days period lapse. It will automatically renew with the same 10GB/30days data plan and the quota will be deducted from season pass. If the season pass balance is insufficient then the renewal will deduct from DA/MA credit balances. If the total credit balance is insufficient then the renewal will fail.

What is not mentioned in the TnC is how to turn-off auto-renewal (send DATA AR OFF to 22111 or use ussd menu *150#) ... and it now becomes part of our job as dealers to advise and remind our customers to disable auto-renewal whenever a new subscriber gets the special SP FAT10 add-on.


Thank you.

1 min only 9 cent to all telcos!

--------------------

Season Pass Happy Hour

today's offer

333 talktime @ RM30

--------------------

use till finish

keep up to 28 months

share with ONEXOX users

SMS: YES to 23388




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It's mid-week already. How does some Happy Hour sound? 😁Purchase Happy Hour shareable 5GB data for only RM30. Purchase from 12.00 - 11.59pm today via:
1. SMS <YES> to 23388/22111 or;
2. Onlinestore: bit.ly/1g6IqTY or;
3. MyXOX app Don't miss out.
#HappyHour




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1GB only RM5

use 500MB per months, can use up to 20 months

--------------------

Season Pass Happy Hour

today's offer

10GB data @ RM50

--------------------

use till finish

keep up to 28 months

share with ONEXOX users

SMS: YES to 23388




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Hello there!

There are four ways to activate the 500MB/30days data plan

a) Use the ussd *150# menu

b) Send sms "DATA FAT500" to 22111

c) via MyXOX app

d) via selfcare at https://selfcare.xox.com.my/SelfCare/Login


As long as you have sufficient Season Pass balance, the system will deduct the 500MB data quota amount from your season pass first.


Thank you.

1 min only 9 cent to all telcos!

--------------------

Season Pass Happy Hour

today's offer

333 talktime @ RM30

--------------------

use till finish

keep up to 28 months

share with ONEXOX users

SMS: YES to 23388




Attached thumbnail(s)

onexox got micro sim / 3in1 simcard?

Default 2 in 1 micro + standard

Nano normally dealer will cut

My dealer provided nano sim when I mnp last year.

Really? Hmmm...afaik onexox dont have 3in1sim due to costing.

latest batch 011-6xxx xxxx and JDT MNP also micro + standard only.

Mine was pure nano sim, 1-in-1 haha

Activate 500MB per months, can use up to 10 months

--------------------

Season Pass Happy Hour

today's offer

5GB data @ RM30

--------------------

use till finish

keep up to 28 months

share with ONEXOX users

SMS: YES to 23388




Attached thumbnail(s)

Just bought a new XOX sim card - RM10 + RM50 (SP FAT10) + RM30 (SP FAT5) + RM 30 (333mins voice) = RM120.

Once installed into my phone, I got a notification that I am subscribed now to FAT10.
I am confused as I never did register to subscribe to this. I plan to subscribe next month only.

I am also not sure what does this mean.
FAT10 = 10GB. Do i have to use whole 10GB for 30 days?
Or until Subscription End date (1 year from now)?
Is the latter, is there a monthly quota, or free flow until 10GB?

advice is appreciated.

Bought from dealer?

How much season pass data balance?

I guess it is free 10gb promo for new user

bought online only.

How much season pass data balance? --> err . how to check yah? sorry.

This post has been edited by joe_black: Jul 23 2017, 08:42 PM

*132# or *150# select 1 or sms SP BAL to 22111

*150# select 1
FreeSMS 150
Lyt 110 (what is this?)
Data 10240MB
Data expiry: 18/08/2017 --> means only 1 month for that 10GB?
Is that a bonus or my RM50?
SeasonPass : 15.50GB, 333m, 0sms.

Looks like it's a bonus, but needs to be used within a month only?

That is free 10gb active data valid for 30 days

Your season pass still there

Turn off the auto renew to avoid your 10gb season pass being deducted

Sms: data ar off to 22111

Turn off the auto renew to avoid your 10gb season pass being deducted
Sms: data ar off to 22111

Thanks for your advice.
Should I turn off the auto renew now or on 18-Aug?
I think i experienced once with UMobile,
I turn off auto renew which caused removal the subscription in totality (in this case the 10GB).
Do you think that'll happen?