This problem of TAC/OTP/verification sms are the most headache problem in xox/onexox.Some can be solved in few days and some are forever unsolved.

Question regarding OneXOX validity. If im using the 1-x22 package and i topup exactly RM 22 just to buy that package. Will my validity follow the package plan or will the validity only for 22 days? Thank you.

This post has been edited by ammarzakwan: Oct 31 2025, 11:28 AM

Sighhh... Just think to subs xox rm22 prepaid

Hi,if you top up RM22,your validity extended 22 days from the last expired date.

Additional 20 days validity will be rewarded after you subscribe 1x-22 data plan.Check "Rewards" in xox black app 3 days after you subscribe 1x data plan.

Click redeem to get extra 20 days validity extended.

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after reading ur post i go check my Rewards tab..
never click that b4..
lol...
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can konfem got validity extension with two weeks time to redeem..
but not redeem yet..
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one weird thingy..
i sub 1x-22 on 29.10 after the previous end..
b4 sub this new one my expiry date was 8.1.26..
after topup rm30 expiry date 7.2.26..
so this is bcoz of topup like u mention..
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then check today the expiry date change again (in pic) 9.3.26..
so i thought this is the complimentary validity they mention in TnC..
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but then there is 30 days validity that u mention in Rewards that not redeem yet..
if this redeem bonus moves my active date to april 2026 that is insane amount of validity given by XOX..
juz imagine we're in the beginning of november..
huhuhu...

terima kasih xOx

Your subscription of 1x-22 data plan have 30 days of validity regardless of your prepaid expired date.

If you subscribe 1x-22 on 29.10.2025 it'l expired on 28.11.2025.

The bonus validity of 20 days up to 180 days(9 times purchase 1x data plan) in your "Rewards" will extends your prepaid validity when you redeemed it.

This promo are for selected users.

This post has been edited by xinaixin: Nov 1 2025, 09:24 AM

Ahh so the free validity is only a limited promotion. So on the 10th purchase, the purchase of 1-x22 plan will only give me 22 days of line validity right? Looked like on 10th purchase and above need to buy the 1-x35 plan in order to have 1 month of internet because no point the plan validity is 1 month after purchase if the line validy only 22 days.

For your info, purchased of any data plan didn't extends prepaid line validity, only top up will extends prepaid line validity(RM1 extends 1 day validity)

Now onexox doing promo for 1x data plan, purchasing any of 1x data plan will be awarded with 20 days prepaid line validity and you need to redeem it.

All 1x data plan purchase will valid for 30 days and you must have ENOUGH PREPAID LINE VALIDITY to use the 1x data plan you purchased.

The extra 20 days validity will be awarded each time you purchase 1x data plan but limited to 9 times only(180 days) during promotion period.

I just got to know about this and prepaid validity ended today so I quickly went and activated 1X-22 with my existing balance yesterday, hoping it will extend another 30 days. It didn't, my data was suspended sharp 00:00 today, so I had to reload to continue using my 1X-22. I reloaded RM 5 and obviously it is only 5 days.

So, what will be the best option for me to use 1X-22 with the longest validity? I need to buy the plan every month?

Look out for the free 20 days validity in "Rewards" and redeem it after 3 days you purchase 1x-22 data plan.

You purchase 1x-22 data plan yesterday and your data plan valid for 30 days not your prepaid line validity.

You already top up RM5 and you get 5 days prepaid validity, top up another RM5 and then redeem the Free 20 days rewards should be enough validity for you

to use your 1x-22 data plan for 30 days(5+5+20)

If you top up RM22 and purchase 1x-22 data plan every month, you'll get 22 days(Top up) + 20 days(Rewards) = 42 days validity.

Do take note that the free 20 days validity rewards are awarded maximum 9 times during promo only.

I didn't know the Rewards for 1X-22 needed to be redeemed? It should be given automatically?
Nevertheless, thanks for your advice. I will follow your advice.

Edit: I just checked my app and it shows my balance "active until 10 Dec 2025". I guess my validity will last until 10 Dec now? Last night was 10 Nov though.

This post has been edited by fruitie: Nov 5 2025, 08:29 PM

Hmmm .....

I'm pretty sure the TnC for 1X were revised at least a couple of months ago where 1x-18 and 1x-22 will be given 30 days extensions ... but not immediately, it will only be added within 3 days after purchase ...

The ones that needs redeeming are for current validity king thingy ... rm10 topup gets another 10 extra days ... rm30 topup gets another 30 extra days ...

I see. But surprised to see I reloaded RM 5 and got a month of validity.

That was lucky to get 30 days validity with only RM5 top up

For users in my area only get the free 20 days after redeemed it.

Yeah, when I reloaded I saw the expiry date was 10th Nov and thought of reloading again and checked again yesterday, it is changed to 10th Dec. So technically it is 35 days of expiry as I reloaded on 5th Nov.

This post has been edited by fruitie: Nov 6 2025, 11:08 AM

My interpretation is every 1 RM top-up will get 1 additional day of SIM validity.

Besides, every subscription of 1x-18 or 1x-22 data plan will also get additional SIM validity of 30 days.

Note: This data plan always has 30 days of data active status.

Hence in your case it's 5 days plus 30 days.

This post has been edited by zeng: Nov 6 2025, 02:35 PM

No, I activated the plan one day before my validity expired. So, on the next day, my validity expired, my data was suspended at sharp 00:00. Then, I reloaded RM 5 to continue using the data. It said my validity will expire on 10th Nov. This was shown on the app when the RM 5 was reloaded. Then, a few hours I checked again, it became 10th Dec.

My data will expire on 4th Dec (I activated on 4th Nov).

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yes it happened..
i oledi mention this in a post above yours..
that why i said its weird..
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i agrree with UNIT3D in this case..
TnC said 30 days complimentary for 1x-22..
also agree bout validity king thingy..
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and also..
after i redeemed in "Rewards" my active date now until 8 april 26..
they give we take..
dont want to ask why..
x dapat baru kita komplen..
huhuhu...

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it's getting weirder..
why do they give me another free 30 days extension?
no.. not bcoz i bought a new pass..
my pass not even expired until 29th..
no.. not topup either..
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so generous..
now active until 8.5.26..
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wow.. like buying 6 months validity..
which cost fortune in other telcos..
hahaha..
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do u guys on 1x-22 or any plan getting this also?
do check your "Rewards" tab..
or ayam getting lucky?