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 Official TM ÜniFi High Speed Broadband Thread V26

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mztang52
post Jul 17 2016, 08:43 AM

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QUOTE(kevin23 @ Jul 17 2016, 09:40 AM)
Hw to disable ipv6?  The old orange router the TM guy took back.  It also had problems giving 30mbps speed.  I did speed test and it only got 10-15mbps on the orange router. 

Currently,  the problem is i use chrome browser and it totally cant load at all.  But i use UC Browser,  and it loads the page.
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-- deleted --

This post has been edited by mztang52: Jul 17 2016, 12:03 PM
fruitie
post Jul 17 2016, 11:23 AM

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QUOTE(mztang52 @ Jul 17 2016, 08:43 AM)
PM?
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PM what? You suddenly posted just two characters here without any description.
mztang52
post Jul 17 2016, 11:41 AM

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QUOTE(fruitie @ Jul 17 2016, 12:23 PM)
PM what? You suddenly posted just two characters here without any description.
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-- deleted --

This post has been edited by mztang52: Jul 17 2016, 12:10 PM
fruitie
post Jul 17 2016, 11:51 AM

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QUOTE(mztang52 @ Jul 17 2016, 11:41 AM)
I am asking the person whether can he/she pm me to help him/her. Nicole, satisfied?
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Can't you post here or anything? If you want to, can't just ask him to PM you instead of just posting two characters. And again why can't post it here, not like it's a secret trade. It benefits others too.

I really need to re-assess everyone's post here which sometimes are obvious spam. Don't make it sound as if I make it difficult for you, I don't have issues with other forummers but just a very handful of forummers here.

This post has been edited by fruitie: Jul 17 2016, 11:52 AM
SlayerZx
post Jul 17 2016, 12:27 PM

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QUOTE(kevin23 @ Jul 17 2016, 08:40 AM)
Hw to disable ipv6?  The old orange router the TM guy took back.  It also had problems giving 30mbps speed.  I did speed test and it only got 10-15mbps on the orange router. 

Currently,  the problem is i use chrome browser and it totally cant load at all.  But i use UC Browser,  and it loads the page.
*
Settings > Wizard > yada yada until there's an option to disable IPv6
soyusa
post Jul 17 2016, 12:34 PM

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QUOTE(TXSim @ Jul 16 2016, 10:00 PM)
Hi all, any problems with Unifi these days?
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I was not able to access internet in last Tuesday (12/07) and Thursday (14/07) within 8pm to 11pm @ Seri Kembangan.
There was no IPv4 address allocated when I checked from TM stock wifi router, only have IPv6 address but still not able to access internet. rclxub.gif

» Click to show Spoiler - click again to hide... «


I complained to TM CS and go through troubleshooting with them, yet still the same problem..
I tried again by 11:30pm later and all back to normal. This symptom happened again on two days later, not sure why. confused.gif
TM will send technician come over in tomorrow to check this problem, cause he said there are few unifi user in my area experiencing similar problem. hmm.gif
mztang52
post Jul 17 2016, 12:43 PM

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QUOTE(soyusa @ Jul 17 2016, 01:34 PM)
I was not able to access internet in last Tuesday (12/07) and Thursday (14/07) within 8pm to 11pm @ Seri Kembangan.
There was no IPv4 address allocated when I checked from TM stock wifi router, only have IPv6 address but still not able to access internet.  rclxub.gif

» Click to show Spoiler - click again to hide... «


I complained to TM CS and  go through troubleshooting with them, yet still the same problem..
I tried again by 11:30pm later and all back to normal. This symptom happened again on two days later, not sure why.  :confused:
TM will send technician come over in tomorrow to check this problem, cause he said there are few  unifi user in my area experiencing similar problem.  hmm.gif
*
Seri kembangan user here. Didnt face the same problem as you but always need to load for a moment, even google and facebook also.
SUSTXSim
post Jul 17 2016, 01:34 PM

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QUOTE(soyusa @ Jul 17 2016, 12:34 PM)
I was not able to access internet in last Tuesday (12/07) and Thursday (14/07) within 8pm to 11pm @ Seri Kembangan.
There was no IPv4 address allocated when I checked from TM stock wifi router, only have IPv6 address but still not able to access internet.  rclxub.gif

» Click to show Spoiler - click again to hide... «


I complained to TM CS and  go through troubleshooting with them, yet still the same problem..
I tried again by 11:30pm later and all back to normal. This symptom happened again on two days later, not sure why.  confused.gif
TM will send technician come over in tomorrow to check this problem, cause he said there are few  unifi user in my area experiencing similar problem.  hmm.gif
*
If anything still persist, try calling them.
If they didn't show, complaint here
soyusa
post Jul 17 2016, 02:35 PM

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QUOTE(mztang52 @ Jul 17 2016, 12:43 PM)
Seri kembangan user here. Didnt face the same problem as you but always need to load for a moment, even google and facebook also.
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Well... I already done all the troubleshooting myself for that two hours.
- reboot wifi router numerous times (including waiting for 5-10 minutes each time rebooted)
- reconfigure unifi PPPOE profile from fresh (*I have password)
- get TMCS remotely reset/kill session (also require wait for 5-10 minutes)

Somehow problem still the same, finally it work after 11:30PM, not sure what was going on as it auto-work correctly. No problem on Friday, Saturday and today.

QUOTE(TXSim @ Jul 17 2016, 01:34 PM)
If anything still persist, try calling them.
If they didn't show, complaint here
*
Thanks for sharing this, I did complain numbers of time to MCMC during my streamyx package in the past. smile.gif
SUSTXSim
post Jul 17 2016, 02:38 PM

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QUOTE(soyusa @ Jul 17 2016, 02:35 PM)
Well... I already done all the troubleshooting myself for that two hours.
- reboot wifi router numerous times (including waiting for 5-10 minutes each time rebooted)
- reconfigure unifi PPPOE profile from fresh (*I have password)
- get TMCS remotely reset/kill session (also require wait for 5-10 minutes)

Somehow problem still the same, finally it work after 11:30PM, not sure what was going on as it auto-work correctly. No problem on Friday, Saturday and today.
Thanks for sharing this, I did complain numbers of time to MCMC during my streamyx package in the past. smile.gif
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Great. File a complaint if they didn't do their job properly.
laguna1811
post Jul 17 2016, 03:15 PM

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my 30mbps download speed stuck at 7mbps... upload speed no problem
anyone experienced this problem?
fruitie
post Jul 17 2016, 03:46 PM

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QUOTE(laguna1811 @ Jul 17 2016, 03:15 PM)
my 30mbps download speed stuck at 7mbps... upload speed no problem
anyone experienced this problem?
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LAN or WiFi? If WiFi, switch to LAN and try again.
How about other devices, also slow?
Which router by the way?
SUSTXSim
post Jul 17 2016, 04:03 PM

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QUOTE(laguna1811 @ Jul 17 2016, 03:15 PM)
my 30mbps download speed stuck at 7mbps... upload speed no problem
anyone experienced this problem?
*
Hi, did you try to restart the Wi-Fi Router.
Do test via LAN for accurate speed. If LAN is accurate. Do this following below.
Which Devices and which Wi-Fi Router that you used?
Make sure to check the Wireless Settings.
Check your WPA encryption is AES or TKIP.
If it is set to TKIP, change to AES.
TKIP encryption will cause your network connection slow.
Try changing the channels if necesary.
Try 1, 6 or 11.
Change the mode to (Mixed B+G+N) or (N only)

This post has been edited by TXSim: Jul 17 2016, 04:04 PM
laguna1811
post Jul 17 2016, 05:52 PM

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Thanks guys, i restarted my router and it went back to normal smile.gif
SUSTXSim
post Jul 17 2016, 06:12 PM

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QUOTE(laguna1811 @ Jul 17 2016, 05:52 PM)
Thanks guys, i restarted my router and it went back to normal smile.gif
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You're welcome.
jusbella
post Jul 17 2016, 06:56 PM

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LOL this is funny advertisement. https://www.facebook.com/snail.tommy/videos/393600306713/
fruitie
post Jul 17 2016, 08:04 PM

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QUOTE(jusbella @ Jul 17 2016, 06:56 PM)
laugh.gif That said my personal experience with TM is they have improved quite a lot, I think the SLA for each case's resolution is 2 working days. Based on the advertisement, if customers shout like that in TM Point then their cases probably can be prioritized. laugh.gif
SUSTXSim
post Jul 17 2016, 08:05 PM

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QUOTE(jusbella @ Jul 17 2016, 06:56 PM)
Not funny advertisement, it just that the CS don't want anything happen again, so they called the technician to fix before he went home.
Moral of the video - Avoid getting more temper.
daniel20588
post Jul 17 2016, 08:36 PM

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Hi guys, anyone have TM Dlink DIR-850L router? I just got the router yesterday and is on firmware v2.06, and currently able to upgrade to v2.07.

Will there be any problem after upgrade to v2.07? Thanks in advance.
kebeckham7
post Jul 17 2016, 10:28 PM

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QUOTE(fruitie @ Jul 17 2016, 08:04 PM)
laugh.gif That said my personal experience with TM is they have improved quite a lot, I think the SLA for each case's resolution is 2 working days. Based on the advertisement, if customers shout like that in TM Point then their cases probably can be prioritized. laugh.gif
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why only hot tempered customers will get the high priority....they educate customer to go and shout at tm point laa tu haiyaaa mad.gif ......its funny tho the case settle immediately. now even tho we report to mcmc it would take atleast 2 working days right?

This post has been edited by kebeckham7: Jul 17 2016, 10:29 PM

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