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 GrabCar Driver Resource Centre & FAQ

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AskarPerang
post Nov 3 2016, 02:44 PM

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QUOTE(July 2nd @ Nov 3 2016, 10:24 AM)
Aiya... I'm the one who mentioned 50 seconds because last checked the Grab app pop-up notification on screen showed 0min when my phone clock about to turn 1min, but I don't check it regularly, so that's why I said better online 30 seconds later for security, as long as the time you start online still showing 0min in app, I think you'll get full hour incentive, I don't think Grab will prorate the difference in seconds...hmm.gif
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It's 25 seconds late to be exact.
Imleonardlim
post Nov 3 2016, 02:46 PM

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QUOTE(SupermanLick @ Nov 3 2016, 11:07 AM)
Grab driver SO RICH
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not up to /k standard whistling.gif
July 2nd
post Nov 3 2016, 04:05 PM

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QUOTE(AskarPerang @ Nov 3 2016, 02:44 PM)
It's 25 seconds late to be exact.
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Couldn't check for it by switching on Grab app without going online.
Anyway, thanks!
WhiteWing
post Nov 3 2016, 04:59 PM

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Just received a call from Grab HQ , they inviting me for a tea at 2.30pm for a chat. Wow.. hehe
eligible
post Nov 3 2016, 05:16 PM

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QUOTE(SupermanLick @ Nov 2 2016, 11:48 PM)
how are Uber s inccetive? SUCK?
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6km rm1. You wanna drive him/her? Best part this passenger I waited him/her for 5 minutes outside to checkout his/her logsheet
ikanair
post Nov 3 2016, 07:31 PM

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QUOTE(WhiteWing @ Nov 3 2016, 04:59 PM)
Just received a call from Grab HQ , they inviting me for a tea at 2.30pm for a chat. Wow.. hehe
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drool.gif drool.gif you're rated rated 5* or you earn a lot?

Anyway, please tell them to increase fare
It does not matter how many riders are on your platform if you got no drivers (think that is happening to Uber Malaysia now)

telement
post Nov 3 2016, 07:47 PM

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QUOTE(WhiteWing @ Nov 3 2016, 04:59 PM)
Just received a call from Grab HQ , they inviting me for a tea at 2.30pm for a chat. Wow.. hehe
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Wah...

So what happened? Ask you to be their beta tester for the new scheme? Boost?

QUOTE(ikanair @ Nov 3 2016, 07:31 PM)
drool.gif  drool.gif  you're rated rated 5* or you earn a lot?

Anyway, please tell them to increase fare
It does not matter how many riders are on your platform if you got no drivers (think that is happening to Uber Malaysia now)
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Ya, I think Uber not many drivers now.... Kalah..
act one
post Nov 3 2016, 09:28 PM

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QUOTE(AskarPerang @ Nov 3 2016, 09:46 AM)
Thanks bro, also find out GC release new app layout soon.
act one
post Nov 3 2016, 09:31 PM

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Strategy for Friday driving,

1. Pick up as early as possible specially for short trip. Before rider find out you are far away and cancel the trip.

2. Drop off as early as possible, before reach the destination so you can get another request while toward the location.

3. Look for College and University.

Good Luck all
doraemonkiller
post Nov 3 2016, 10:30 PM

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QUOTE(act one @ Nov 3 2016, 09:31 PM)
Strategy for Friday driving,

1. Pick up as early as possible specially for short trip. Before rider find out you are far away and cancel the trip.

2. Drop off as early as possible, before reach the destination so you can get another request while toward the location.

3. Look for College and University.

Good Luck all
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1. You cannot choose short or long trip, but always at housing area which have high demand at the morning. Usually thru experience after drive for few days.
2. Not recommend to do that because it will create risk for yourself and passenger when the job request pop out it will make you lost focus on the road. Always finish the trip then only click 'drop off'.

This post has been edited by doraemonkiller: Nov 3 2016, 10:31 PM
GunBlaDeR
post Nov 3 2016, 10:38 PM

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What doe the rider see when I hit the "I'm here" button? Will they see a SMS or something? I feel the "I'm here" button is really useless...or is it?
shirley_andy
post Nov 3 2016, 10:55 PM

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QUOTE(GunBlaDeR @ Nov 3 2016, 10:38 PM)
What doe the rider see when I hit the "I'm here" button? Will they see a SMS or something? I feel the "I'm here" button is really useless...or is it?
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they'll receive notification from grab app
AskarPerang
post Nov 3 2016, 11:29 PM

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QUOTE(act one @ Nov 3 2016, 09:31 PM)
Strategy for Friday driving,

1. Pick up as early as possible specially for short trip. Before rider find out you are far away and cancel the trip.

2. Drop off as early as possible, before reach the destination so you can get another request while toward the location.

3. Look for College and University.

Good Luck all
*
incentive is not chasing trip. you will end up doing 4 - 5 short trips in 1 hour which is not worth it anymore.

incentive drive should be a relaxing one. if you realise, only the first trip is important. 2nd trip and 3rd trip add only RM10. if you get more than RM10 trip then it will eat into your incentive.

after 1st trip, I will just find shady place to stop. open bonnet and sit there browsing my phone. this is the time to move around rather than whole time sitting in car. ping is depending on luck. sometimes not even 1 minute already got ping. sometimes can survive until the current block hours end also no ping.

keep your acceptance rate and cancellation rate good so that during the last 5 minute block hour (especially during jam period) is time to decide whether to ignore or accept then cancel any ping.


QUOTE(GunBlaDeR @ Nov 3 2016, 10:38 PM)
What doe the rider see when I hit the "I'm here" button? Will they see a SMS or something? I feel the "I'm here" button is really useless...or is it?
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what if I keep pressing I'm here multiply time. will the rider receive multiply time notification as well?

AskarPerang
post Nov 3 2016, 11:33 PM

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QUOTE(WhiteWing @ Nov 3 2016, 04:59 PM)
Just received a call from Grab HQ , they inviting me for a tea at 2.30pm for a chat. Wow.. hehe
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platinum driver reward. congrats! heard platinum driver will have a special tag beside their name to let rider know you are the platinum driver.

you wear suit/tuxedo with tie when driving?
open door for rider?

Attached Image

Attached Image
WhiteWing
post Nov 3 2016, 11:36 PM

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QUOTE(AskarPerang @ Nov 3 2016, 11:33 PM)
platinum driver reward. congrats! heard platinum driver will have a special tag beside their name to let rider know you are the platinum driver.

you wear suit/tuxedo with tie when driving?
open door for rider?

Attached Image

Attached Image
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Look great.. I'm looking forward of this .. let's see what is Grab gonna tell me by tomorrow.. I hope something good tongue.gif
doraemonkiller
post Nov 3 2016, 11:49 PM

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QUOTE(WhiteWing @ Nov 3 2016, 11:36 PM)
Look great.. I'm looking forward of this .. let's see what is Grab gonna tell me by tomorrow.. I hope something good tongue.gif
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are u a full time driver?
AskarPerang
post Nov 3 2016, 11:56 PM

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QUOTE(WhiteWing @ Nov 3 2016, 11:36 PM)
Look great.. I'm looking forward of this .. let's see what is Grab gonna tell me by tomorrow.. I hope something good tongue.gif
*
request them to implement penalty for rider no show just like Uber.
maybe a rating system for rider as well just like Uber. rider must know they are not king/queen all the time.
WhiteWing
post Nov 4 2016, 01:30 AM

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QUOTE(AskarPerang @ Nov 3 2016, 11:56 PM)
request them to implement penalty for rider no show just like Uber.
maybe a rating system for rider as well just like Uber. rider must know they are not king/queen all the time.
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You think my words can be so powerful until can make them enable implement system ? sweat.gif
SUSdestiny6
post Nov 4 2016, 02:02 AM

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QUOTE(WhiteWing @ Nov 4 2016, 01:30 AM)
You think my words can be so powerful until can make them enable implement system ? sweat.gif
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your word alone might not but if a lot drivers start giving such feedback they might though....
telement
post Nov 4 2016, 09:12 AM

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QUOTE(doraemonkiller @ Nov 3 2016, 10:30 PM)
2. Not recommend to do that because it will create risk for yourself and passenger when the job request pop out it will make you lost focus on the road. Always finish the trip then only click 'drop off'.
Yeah, agree.

QUOTE(AskarPerang @ Nov 3 2016, 11:29 PM)
incentive is not chasing trip. you will end up doing 4 - 5 short trips in 1 hour which is not worth it anymore.

incentive drive should be a relaxing one. if you realise, only the first trip is important. 2nd trip and 3rd trip add only RM10. if you get more than RM10 trip then it will eat into your incentive.

after 1st trip, I will just find shady place to stop. open bonnet and sit there browsing my phone. this is the time to move around rather than whole time sitting in car. ping is depending on luck. sometimes not even 1 minute already got ping. sometimes can survive until the current block hours end also no ping.

keep your acceptance rate and cancellation rate good so that during the last 5 minute block hour (especially during jam period) is time to decide whether to ignore or accept then cancel any ping.
what if I keep pressing I'm here multiply time. will the rider receive multiply time notification as well?
Yeah, most important is to complete 1 trip. Complete many trips - no incentive. Waste time, energy and petrol.

Keep pressing multiple times? Lol.
The app now can message ma... Just message them..

QUOTE(AskarPerang @ Nov 3 2016, 11:56 PM)
request them to implement penalty for rider no show just like Uber.
maybe a rating system for rider as well just like Uber. rider must know they are not king/queen all the time.
*
Totally agree. Reached already, text them. Nothing. Call them, never picked up my call. Grrrrr...... No show.


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