Hi error404,

There is a column called "credit balance" & "cash balance"

#Credit balance is for us to top up via epay.
For example u top up RM100. U can drive up to RM500 cash fare. Because RM500 x 20% is RM100. Bear in mind when ur credit balance is low. U couldn't accept long trip whereby exceeded ur credit balance.

#Cash balance is for credit card rider we named it "grabpay" as well
all the credit card rider drop off the fare will directly credit into the "cash balance" wallet. U can either withdraw it into ur bank account or use that for top up on "credit balance"

regarding the weekly incentive. all the eligible incentive oso crediting into ur "credit balance" on Wednesday evening. It might show thousand ringgit in the "credit balance" but in the next or 2 day Grab will left only RM150 at ur "credit balance" the rest of amount will bank into ur registered bank account.

I try my best to describe it for ur understanding.

OK, I got it...

Meaning CC payment will credit to my credit balance which I can cash out or maintain inside my balance.
But If I'm new, I dont have any credit balance, in order to start, I must top up first?

Yes. Easiest using https://www.e-pay.com.my.

Last time i get free rm20 credit though.

This post has been edited by budi1413: Oct 20 2016, 03:03 PM

Are u alrdy registered? or planned to register?
U are from uber previously. Just to proof u are uber active driver. Grab will give RM75 or more for ur start up (this one have to clarify more accurate amount)

If not Grab still give u RM20 as an encouragement to earn RM100 fare for free!
Kindly aware the weekly incentive table that sent out from Grab. That is ur important tool to hit the incentive.

This post has been edited by Imleonardlim: Oct 20 2016, 03:03 PM

As I know some "alpha" can have ping to/return klia about 6 to 7 trips a day.
I wonder how to be an alpha too!

how you define uber active driver? Still driving for Uber? Last Uber drive 1 week? 2 week?

Last time i just tell them i'm Uber driver. No need to give proof. Still get the rm75.

Kota Damansara Hotspot activation location fyi.

Guys when they say you have to drive in busy areas to qualify for the incentives, they mean Klang Valley right? Not JUST cheras, Mt Kiara and d. Perdana I hope. Cause I was driving around subang and puchong during the mp hours

Refer this: http://grb.to/GC_busyareas

Refer to the map for CSA aka busy area.
Every Wednesday or Thursday u will received a SMS from grab to keep u inform u are 50%, 60%, 80% or 90% pick up on the busy area.


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Thanks a lot guys. Just got off the phone with grab support, she informed me that for peak hours, (where they say 50% has to be from busy areas), if I want two trips incentive, both trips within an hour block MUST be from busy areas. I assumed that it's from anywhere so long as I maintain 50% in busy area, turns out I'm wrong?

I do not sure both trip MUST be from busy area. I didn't rectify for this issue yet. Usually I didn't calculate the exact amount of incentive given.

K checked with another grab support guy. So basically, to qualify for the incentives u must have 50% for the busy areas, but you'll only be paid according to how many trips u did in the busy area. So basically both trips have to be csa la.

BTW I didn't receive any text about busy area percentage or anything.. Maybe cause I'm new? Only 2 weeks doing

This post has been edited by nickerlas: Oct 20 2016, 03:58 PM

U are suppose to receive their sms daily about the busy area, incentives, update. If no u got to email to them to clarify this issue.

it's been quite a while since i signed up but no follow up. hurmm

It doesn't matter where you are driving during certain peak hours, the incentives calculated are based on 5 in 1 peaks trips per week, you can qualify for incentives as long as >50% peak hour trips done in busy areas.

E.g. You drive for 20 peak hours in a week with mixtures of busy and non busy areas pick-up points, if you've 30 completed jobs in these 20 peak hours, 12 jobs picked up from non busy areas like Puchong and Subang etc.(40%), you are qualified for incentives for the week i.e. you'll received 30 jobs incentives(100%) for that 20 hours because 60% of jobs done in busy areas.

Basically, just think all 5 types of peaks into 1, not calculate hour by hour or types by types, they are accumulated together. I did keyed in the exact pick-up points addresses to search and count using the busy areas map provided by Grab by comparing to google map using different tab. So far, the incentives calculated were the exact amounts I got when I did calculations, as well as the percentage.

If you drive Grab from Monday to Wednesday, you'll receive sms reminder regarding percentage on Thursday evening. If not, you'll receive it on Saturday evening as well. Anyway, yes Grab always 'spam' you in numerous messages daily.Tried my best to solve your doubt.

is not daily. every thursday and saturday only. just follow the SMS busy area %. you will be safe.

guys, I have a question here. Been driving for Grab for 6 months, but all this while, all the incentives just topped up to my credit.

May I know if there is a threshold for the incentives to be banked to the bank account instead of credit?

I also want to know this

from credit wallet into the bank account automatically done every Friday. will only leave RM150 inside for you to continue driving until the following week incentive top up.