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 GrabCar Driver Resource Centre & FAQ

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doraemonkiller
post Oct 9 2016, 10:07 PM

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QUOTE(AskarPerang @ Oct 9 2016, 08:56 PM)
must have kaki. a lot already port at klia. normal driver I think will be hard to get ping. someone in whatapps group showing he doing 6 airports trip daily. crazy. weekly 4k plus.
*
How did you get the weekly 4k plus figure?
RM62 after deduct comission. Assume 3 hours 2 trip also not worth. Petrol also spend more dy.
doraemonkiller
post Oct 9 2016, 11:07 PM

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Grab reduce their per KM fare price =.=



(October 10th, 2016 to October 16th, 2016)

Dear Grabbers,

We hope you have had a productive and pleasant week! Your livelihood is very important to us, so we are pleased to announce our newest initiative to increase your number of jobs. We will be reducing our fares to RM1.10 per km at the following times:

Monday - Thursday: 10 am - 5 pm, 8 pm - 6 am (next day)
Friday: 10 am - 5 pm, 8 pm - 12 am
Saturday & Sunday: All day
doraemonkiller
post Oct 9 2016, 11:09 PM

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But they improve their incentive structure.
Look at Friday incentive guarantee... 6 hour blok Mega Peak...
https://www.grab.com/my/blog/driver/grabcar...e-klang-valley/
AskarPerang
post Oct 9 2016, 11:11 PM

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QUOTE(doraemonkiller @ Oct 9 2016, 10:07 PM)
How did you get the weekly 4k plus figure?
RM62 after deduct comission. Assume 3 hours 2 trip also not worth. Petrol also spend more dy.
*
6 X 2 X RM62 X 7 days = 5K plus
4K maybe not everyday hit 6 trips.
AskarPerang
post Oct 9 2016, 11:14 PM

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QUOTE(doraemonkiller @ Oct 9 2016, 11:09 PM)
But they improve their incentive structure.
Look at Friday incentive guarantee... 6 hour blok Mega Peak... 
https://www.grab.com/my/blog/driver/grabcar...e-klang-valley/
*
» Click to show Spoiler - click again to hide... «


Yup if aim incentive then the lower fare being introduced doesn't matter as Grab will top up.
WhiteWing
post Oct 9 2016, 11:17 PM

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From: Sri Petaling ~ Kuala Lumpur
This week I made RM 1,200+ fare on hand, incentive RM 900+ , expenses only petrol which is RM 300 only ..
AskarPerang
post Oct 9 2016, 11:29 PM

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QUOTE(WhiteWing @ Oct 9 2016, 11:17 PM)
This week I made RM 1,200+ fare on hand, incentive RM 900+ , expenses only petrol which is RM 300 only ..
*
Full time?

This is mine for this week (not include fuel, maintenance, etc):

Attached Image
shdin271
post Oct 9 2016, 11:59 PM

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just wondering can use ios for grab? called grab they said for now cant.
got a few of my uber friend told me can. they are doing. dunno how. any idea?
shirley_andy
post Oct 10 2016, 12:49 AM

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QUOTE(doraemonkiller @ Oct 9 2016, 11:07 PM)
Grab reduce their per KM fare price =.=
(October 10th, 2016 to October 16th, 2016)

Dear Grabbers,

We hope you have had a productive and pleasant week! Your livelihood is very important to us, so we are pleased to announce our newest initiative to increase your number of jobs. We will be reducing our fares to RM1.10 per km at the following times:

Monday - Thursday: 10 am - 5 pm, 8 pm - 6 am (next day)
Friday: 10 am - 5 pm, 8 pm - 12 am
Saturday & Sunday: All day
*
damn... , petrol cost went up, fare went down.

https://www.grab.com/my/blog/new-fixed-fares-lowest-in-town/

This post has been edited by shirley_andy: Oct 10 2016, 12:56 AM
hahagang
post Oct 10 2016, 10:45 AM

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QUOTE(doraemonkiller @ Oct 9 2016, 11:07 PM)
Grab reduce their per KM fare price =.=
(October 10th, 2016 to October 16th, 2016)

Dear Grabbers,

We hope you have had a productive and pleasant week! Your livelihood is very important to us, so we are pleased to announce our newest initiative to increase your number of jobs. We will be reducing our fares to RM1.10 per km at the following times:

Monday - Thursday: 10 am - 5 pm, 8 pm - 6 am (next day)
Friday: 10 am - 5 pm, 8 pm - 12 am
Saturday & Sunday: All day
*
Another marketing gimmick, said livelihood is important, then want do more jobs. They think so easily, this means :

More rider, also means all type of rider also increase
Rider will think cheaper fare equal to drivers are slave

Why want to make it like this, like no more standard.
Then driver can said, want aircond charge rm 5 during hot day, want off aircon during rainy day, charge rm 5 , want radio charge rm 5, want to go further after the entered location, charge flat rm 5, want sit front seat charge rm 5, wait more then 10 mins charge rm 5, etc driver free to think off any chargeble service.


redapple90
post Oct 10 2016, 11:14 AM

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Hi guys, I am planning to join Grab to get some extra income.

Is there any advice that I can get from you guys?

My car have some minor scratches, is that okay? Or do I have to get it fixed first?
Imleonardlim
post Oct 10 2016, 11:33 AM

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I think u read the previous pages is more than an advice to u.
minor scratches will not effect unless some riders feedback to u only fixed it.

I believe KL car always got minor dent or scratches.
Good luck to u
AskarPerang
post Oct 10 2016, 12:16 PM

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QUOTE(redapple90 @ Oct 10 2016, 11:14 AM)
Hi guys, I am planning to join Grab to get some extra income.

Is there any advice that I can get from you guys?

My car have some minor scratches, is that okay? Or do I have to get it fixed first?
*
It's not as rosy as expected. If you like to drive around then just give it a try.
Depend on your car age. If still new, dont even need any to undergo any inspection. Approval within 24 hours.
redapple90
post Oct 10 2016, 12:21 PM

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My car is about 5 years of age currently.

I plan to drive when I have the free time or during my off days.

Life is tough, have to work harder.
hahagang
post Oct 10 2016, 12:29 PM

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QUOTE(redapple90 @ Oct 10 2016, 12:21 PM)
My car is about 5 years of age currently.

I plan to drive when I have the free time or during my off days.

Life is tough, have to work harder.
*
Yea, please prepared to face the rider. Please dun give them easily, just follow the enter location, if rider asked going any other location then the entered location you have the right to refuse or call the helpline.


-nobody-
post Oct 10 2016, 12:37 PM

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QUOTE(doraemonkiller @ Oct 9 2016, 11:07 PM)
Grab reduce their per KM fare price =.=
(October 10th, 2016 to October 16th, 2016)

Dear Grabbers,

We hope you have had a productive and pleasant week! Your livelihood is very important to us, so we are pleased to announce our newest initiative to increase your number of jobs. We will be reducing our fares to RM1.10 per km at the following times:

Monday - Thursday: 10 am - 5 pm, 8 pm - 6 am (next day)
Friday: 10 am - 5 pm, 8 pm - 12 am
Saturday & Sunday: All day
*
how about uber charges now?
Imleonardlim
post Oct 10 2016, 12:41 PM

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uber took off guaranteed hour incentive.

THey change strategy to increase the surge charge like 7am to 10am 1.4x surge charge for core area.. something like that.

I still prefer grab anyway
hahagang
post Oct 10 2016, 12:56 PM

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Follow SOP for newbies

After accept job
1. call rider to confirm location, if no answer after 2 times, call helpline log case, then proceed to cancel the job. Also check how many passenger. If 5 still want to do, go ahead.

2. Confirmed location, only drive to pick up location

3. Once meet, check are you comfortable to let rider. If not, then just leave. Your gut feel.

4. Check and confirm the destination entered, if rider said is actually near the entered location, verify the exact drop off location. Then open rider apps verify the correct fare to the exact drop off location. Check the fare, if new fare is higher show rider, if not agree then cancel ride. Note, new fare could be higher or lower due to difference timing of booking. If new fare lower, then proceed.

5. Should you have rule on cleaning, mentioned to them no eating in car, no luggage in passenger seat. Hang plastic bag or put their cup on cup holder.

6. If familiar with the destination then Follow waze, if not check is the destination have complete address, if only show the brief location, then do not use grab enterred destination, re enter into Waze. (important as waze show different location than the enterred grab by rider)

7. If rider said forgot thing want to go back, said sorry, trip started, either drop of at enterred destination or If you choose to comply their request, bring them back to pickup point and charge them the fare enterred.

8. Reject any request to go other places then enterred location, not even to follow their request if rider said this route faster. (they will said additional pickup)

9. Once arrived monitor the condition of the passenger seat, check on any left behind or rubbish etc.

10. Collect fare and remind them to rate.

Does grab provide guide on this on your registration ? do they send frequent reminder on these ? do they also send these reminder to rider ? Do they really care ?

Please share if got driver received their "Care".












sidthesloth
post Oct 10 2016, 01:19 PM

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QUOTE(hahagang @ Oct 10 2016, 12:56 PM)
Follow SOP for newbies

After accept job
1. call rider to confirm location, if no answer after 2 times, call helpline log case, then proceed to cancel the job. Also check how many passenger. If 5 still want to do, go ahead.

2. Confirmed location, only drive to pick up location

3. Once meet, check are you comfortable to let rider. If not, then just leave. Your gut feel.

4. Check and confirm the destination entered, if rider said is actually near the entered location, verify the exact drop off location. Then open rider apps verify the correct fare to the exact drop off location. Check the fare, if new fare is higher show rider, if not agree then cancel ride. Note, new fare could be higher or lower due to difference timing of booking. If new fare lower, then proceed.

5. Should you have rule on cleaning, mentioned to them no eating in car, no luggage in passenger seat. Hang plastic bag or put their cup on cup holder.

6. If familiar with the destination then Follow waze, if not check is the destination have complete address, if only show the brief location, then do not use grab enterred destination, re enter into Waze. (important as waze show different location than the enterred grab by rider)

7. If rider said forgot thing want to go back, said sorry, trip started, either drop of at enterred destination or If you choose to comply their request, bring them back to pickup point and charge them the fare enterred.

8. Reject any request to go other places then enterred location, not even to follow their request if rider said this route faster. (they will said additional pickup)

9. Once arrived monitor the condition of the passenger seat, check on any left behind or rubbish etc.

10. Collect fare and remind them to rate.

Does grab provide guide on this on your registration ? do they send frequent reminder on these ? do they also send these reminder to rider ? Do they really care ?

Please share if got driver received their "Care".
*
Ya follow SOP as above I conlanfirm your rating drop till 3.0.

hahagang
post Oct 10 2016, 01:42 PM

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QUOTE(sidthesloth @ Oct 10 2016, 01:19 PM)
Ya follow SOP as above I conlanfirm your rating drop till 3.0.
*
Pls rate, dun mind to be rated.

Less driver will doing if they are rate out from the incentive. For chance for others.

But sorry to said not all rider rate, they either no rate or rate 5.

I will definitely rate if needed call helpline to complain

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