Cash back is paid by banks not merchants la.
Banks will consolidate your cash back by end of next month.

All banks that give cash back will work this way.

why is it so difficult for UOB to amend the correct transaction date after so many working days has passed?
It's clearly mine was on 1st June 745 am, yet UOB still show transaction date on 31st May.

haha fruitie u want to get another set of voucher again?
they have defined you as the VIP and will approved your request quickly 

I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges.

Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So, I cannot argue further.

So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month.

Out of sudden I recalled received RM30 Watson voucher from UOB few months ago.
Wonder they will send me another voucher or not.

But I haven't activate it yet as I plan to swipe it after my statement date so I can have additional 1 month to pay. If so better I activate it after my statement date right as I don't want to incur any charges due to no transaction in statement month.

May I know where to apply for vox card? Besides online.. Any booth in KL/Selangor? Or card center?

Banks. They also have a permanent booth in Paradigm Mall.

I was told by CS that JOMPay was not counted as Retail transaction, hence being charged monthly fee.

I was told by CS that JOMPay was not counted as Retail transaction, hence being charged monthly fee.

May I know do vox card entitled cash back if I pay aeon through  Posonline?

Coz I read the term condition mention that the government utility is not entitled cash bc. Do sift try before? Thanz

May I know do vox card entitled cash back if I pay aeon through  Posonline?

Coz I read the term condition mention that the government utility is not entitled cash bc. Do sift try before? Thanz

Hi guys,

i am a newbie...sorry if these questions have answer but i cant find.

hope you can solve my queries.

1) 5% rebate, does that mean for every rm50 n above transaction, i am eligble to earn the 5% rebate? for example paying a 60bucks umobile phone bill

2) using umobile website  to pay bill eligible to get 5% rebate?

3) is there any fees needed during sign up?

4) 0.3% rebate, does that mean i go shopping , dining , travel etc eligible?

5) is this card internationally recognize?

6) when will i be able to see the rebate if i spend below 1000?

7) are rebates same as cashback?
thank you very much.

I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges.

Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So, I cannot argue further.

So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month.

So it is based on calendar month or statement month?