I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges.

Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So, I cannot argue further.

So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month.

time to max everything that can get cb with uobpay
pos online also block cc payment for aeon

Before you login to UOBPayOnline, there is already a warning message:

"Blackout period for TNB bill payment

In support of the TNB system maintenance, please note that all TNB bill payments will be temporarily unavailable from 30 June 2016 - 19 July 2016. Please make your payments before or after the period stated above. Alternatively, you may continue to make your bill payments at the nearest TNB's Kedai Tenaga during this period. For further information and Kedai Tenaga's location, please visit www.tnb.com.my or TNB's Care Line at 1 5454 / 1300 88 5454. We look forward to serving you better."

Well, the message is still there. So, no, still cannot.

Just make sure each of the transactions is RM 50 and above then entitled for cash back.
If after tomorrow, still no cash back, please call and complain. Kindly quote their T&C that it will be credited by 30th of the month. Also ask why some get and you don't get, it should be consistent. Well, if I don't get it, I will definitely ask these questions and may consider to escalate to BNM again but the problem is I have got it on time.

I told you, different promo.
Each and every transaction must be RM 50 and above. Anything lesser will not get cash back.
You will only get it by next month's 30th.
Different promo. UOB has a lot of promos which you may not be aware of.

When did you make these two transactions? How much? Which merchants?

heard vox will be discontinued and replaced by yolo. anybody got more info on this yolo?

500-799.99 only 4%
which means vox is still better..

Effective cash back I guess chezzcake meant

for 500-799.99
should i change it to 4% or lesser?

Maybe for the fun out of it, I will call UOB CS to apply for this card. If for any reason, it is rejected I will wait till the day VOX is gone and I will request for conversion.

Mach is 5% for dining, and it has no min spend.

Principal only 1st year waiver, supp card 2 years waiver.

There is no cycle period for the bank to revise the benefit, is all depend on the bank decision. So maximize the CB before they revise

It seems need. I already did mine. Fast and easy.

i joined for few years liao.. still dunno how to multi -quote... mind to share ?