Sorry I started this 1sen petrol thingy, guys can we stop at this point?
Credit Cards UOB Credit Cards v6
Credit Cards UOB Credit Cards v6
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Jun 15 2016, 09:01 PM
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All Stars
18,406 posts Joined: Oct 2010 |
Sorry I started this 1sen petrol thingy, guys can we stop at this point?
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Jun 15 2016, 10:37 PM
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Senior Member
1,057 posts Joined: Oct 2011 |
I believe you can use uob payonline pay any bill at 1 sen, which is faster and more convenient than pump 1 sen petrol
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Jun 15 2016, 11:11 PM
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All Stars
65,278 posts Joined: Jan 2003 |
just cancel the card. period.
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Jun 16 2016, 12:08 AM
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Senior Member
6,423 posts Joined: Jun 2005 |
QUOTE(MGM @ Jun 15 2016, 05:09 PM) AFAIK =? |
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Jun 16 2016, 12:24 AM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 08:29 AM
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All Stars
11,740 posts Joined: Oct 2013 From: Her Heart |
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Jun 16 2016, 09:50 AM
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Senior Member
6,423 posts Joined: Jun 2005 |
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Jun 16 2016, 10:48 AM
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All Stars
18,406 posts Joined: Oct 2010 |
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Jun 16 2016, 04:53 PM
Show posts by this member only | IPv6 | Post
#189
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Senior Member
5,893 posts Joined: Jun 2006 |
guys i wan to ask for uob vox card
it did not have any benefit on purchase gsc movie ticket right ? if i purchase through online can i have cash rebate from there? |
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Jun 16 2016, 04:54 PM
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Junior Member
354 posts Joined: Aug 2012 |
Being charged for RM6.36 monthly Admin fee due to recent Posonline payment issue causing no transaction in current statement. But I still have at least 1 transaction made based on calendar month.
At first, email to cs for waiver but rejected as they confirmed the monthly admin fee is charged based on statement cycle not calendar month. Then, email back asking for the UOB T&C to prove what they said is correct or not. Today, cs reply waiver approved upon goodwill basis and they attached UOB Product Disclosure Sheet. Based on the PDS, I only see "RM6.36 is waived upon one (1) swipe per month at any amount" and I can't find it is charged based on statement cycle not calendar month. Apparently what the cs statement is not correct. |
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Jun 16 2016, 04:54 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 04:59 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(rdevil33 @ Jun 16 2016, 04:54 PM) Being charged for RM6.36 monthly Admin fee due to recent Posonline payment issue causing no transaction in current statement. But I still have at least 1 transaction made based on calendar month. I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges.At first, email to cs for waiver but rejected as they confirmed the monthly admin fee is charged based on statement cycle not calendar month. Then, email back asking for the UOB T&C to prove what they said is correct or not. Today, cs reply waiver approved upon goodwill basis and they attached UOB Product Disclosure Sheet. Based on the PDS, I only see "RM6.36 is waived upon one (1) swipe per month at any amount" and I can't find it is charged based on statement cycle not calendar month. Apparently what the cs statement is not correct. Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month. |
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Jun 16 2016, 07:37 PM
Show posts by this member only | IPv6 | Post
#193
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Senior Member
1,437 posts Joined: Nov 2005 |
QUOTE(fruitie @ Jun 16 2016, 04:59 PM) I had the same encounter too when I called last month. Based on some feedback from this thread, I knew it is based on statement date but due to I was in overseas and had nothing to swipe in April statement cycle, so I got charged with this monthly charges. haha fruitie u want to get another set of voucher again?Nevertheless, I called and asked for clarification because I did make one transaction on 8th April and my cycle is 12th April to 11th May. So technically, I had one transaction in the month of April but not in the statement cycle. I was expecting answer that my request will be rejected and I will further argue based on T&C. However, the CS put me on hold for a while and after speaking to her superior, she told me it was a glitch in the system and it should be based on calendar month. They had waived it right away... So experience from others tells, it is based on statement cycle. Don't trust the CS so much, some said statement while some said calendar month. they have defined you as the VIP and will approved your request quickly |
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Jun 16 2016, 07:51 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(wan7075 @ Jun 16 2016, 07:37 PM) haha fruitie u want to get another set of voucher again? they have defined you as the VIP and will approved your request quickly I could imagine every time I call the emergency light will light up and their LCD will show "customer from hell". Nevertheless, I gave them constructive feedback for further improvements. |
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Jun 16 2016, 10:14 PM
Show posts by this member only | IPv6 | Post
#195
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Senior Member
5,893 posts Joined: Jun 2006 |
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Jun 16 2016, 10:35 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
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Jun 16 2016, 10:50 PM
Show posts by this member only | IPv6 | Post
#197
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Senior Member
1,224 posts Joined: Nov 2009 From: Kuching + KL |
why is it so difficult for UOB to amend the correct transaction date after so many working days has passed?
It's clearly mine was on 1st June 745 am, yet UOB still show transaction date on 31st May. |
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Jun 16 2016, 10:55 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(stargate8 @ Jun 16 2016, 10:50 PM) why is it so difficult for UOB to amend the correct transaction date after so many working days has passed? If really want to do transactions on 1st, better do it after 8.00 a.m. It's clearly mine was on 1st June 745 am, yet UOB still show transaction date on 31st May. |
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Jun 16 2016, 11:00 PM
Show posts by this member only | IPv6 | Post
#199
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Senior Member
5,893 posts Joined: Jun 2006 |
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Jun 16 2016, 11:12 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
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