QUOTE(maxcorp @ May 31 2016, 10:00 PM)
hi ! my name is max. i am from max corporation sdn bhd.
first of all, tis guy come into my shop and wanna buy the wheel cover. i ask him wat size is it. he didnt know. so i went and measure with him. i measure it was 14". wheel cover has 12" / 13" / 14" / 15". so of cause i got the measurement is 14" so i give him 14". he check everything and leave. then he message me the size was different. its ok. bring it back to the shop and i will change for u. when he arrive at my shop. he just said he wan a refund coz i was wasting his time and his petrol. i said, i only can change for u if it is the wrong size. but he insisted he wants a refund. in my shop there are two signs stating that goods sold and not exchangeable nor refundable. i showed him that sign. i said i can change to u not a problem but no refund. he said i was not trustworthy and because i am wasting his time and petrol. human make mistakes / errors. if i measure wrong then i will change. not a big deal. i also dont wanna make u run up and down for nothing. he also did check the goods before taking the goods out of the shop. then he insisted of wanting a refund and i said no. and he was complaining a lot so i asked him to leave. there are other customers around i need to serve and other things i need to do. i asked him to leave but he didnt want to. he and i were quarreling so my dad came and pull him out of the shop. that is my office not his office. that is not a place for him to argue. i already told him that i will change one new set to him not a problem. i have plenty of stock. when my father pull him out of the shop. my customers and installers saw. no one was hurt at all. i just went out and ask him to leave. he made a police report. the police came and the police also ask him to change the goods.
and for the design. the factory mix the design i would not know because everything is kept in the box. he open the box and check himself and left. and afterwards he came back. but for 13" i have the exact design he wanted but he also didnt want and only insists on a refund.
he posted me on fb. i dont mind. but not letting me comment. why ? is there anything tat u are afraid of me telling everyone the truth ? i have the cctv to prove everything that i am saying.
Finally he is here. Max the almighty who uses violence to settle things. Let me make this clear I put my trust on you and you told me to trust you with the product. Without a doubt, I didn't check the product at all and proceed to your friend shop for installation. Why? Because I had to fetch my sister which was waiting for me which is why I decided to trust you. Let me tell you this Max, you keep avoiding your responsibility that you are just the seller then why do you even offer the service installation? After I took up your service installation you give me this kind of attitude? Why i keep insisting on the refund? Because of the way you deal business.
1) You don't even know the size of rim cover you are selling. (If I don't trust the seller who else can I trust?)
2) You asked me to go to another shop to install (Price are rm20 or a snap on? Come on)
3) You didnt take any responsibility when you make the mistake for the rim size and design through whatsapp (I already message you the picture but or you did was blame your stock)
4) I was going through and flow for what? A rim cover?
5) When I came to the shop to ask for a refund, what is your problem getting so worked up? ( You mention that it is hot to go out to measure and stuff then what about me?) I had to go here and there back and forth for your mistakes and not even a sorry?
And stop telling people your lies where you are the one who ask to exchange which I don't want. I only decided not to exchange and want my money back because of your terrible customer service and attitude. So what if you stick all the signs. Are those registered by the law or for your own satisfaction? Even your receipt is not official so don't give me some lies that you stick some signs and it is enforce by the law (so does that mean i stick a sign allowed to kill people and if I did you are right?) LOL
And also you got even talk rationally? You were just scolding and throwing your tantrum without even listening to anything that I have to say. All you did was ask me to get out with a vicious killer face and some sort of gangster. I just can't believe I deal with this kind of people. You even started arguing with your father about how he always just help to change for other customers but for me? Then you go to your lonely room and throw your bags and stuff. LOL? Don't even say I was quarreling where you were literally one sided-ly shouting, scolding and cursing like nobody's business. It was so unethical for someone like you to treat your customer like that.
There are other customers? Hahahaha this is the biggest lie. It was just me ,you, your mum and your dad. Please show the CCTV I am super positive we will see something great. You need to serve other customer or just playing your phone? Please be a man and stand up for what you had done. Prove them with your CCTV.
And for the record please feel free to comment all you want. I did share and even ask someone to tag you so that you can see this post. If i were to post this in secrecy I wouldn't even post it here. Yeah my only mistake here was to trust you in doing business which is the biggest mistake I ever did. If you so wanted my money, you could always say so. But let me tell you this, I was not willing to spend my money on you which is why I didn't wanted your exchange because of the way you handle things and attitude.
Also if you were really keen to exchange for why kick me out? Why throw the non correct rims to me and told me to F*ck off? Until the police came you were all a good boy suddenly

. Seriously do you have a degree in acting?
One more advise you have to see a psychiatrist, you and your dad for being too crazy. You ask me who am I? I am your customer who pays you for your service and product. Buck up on your knowledge before doing any business.
Please SHOW EVERYONE THE CCTV. Here and now please.
This post has been edited by delonwong: Jun 1 2016, 12:59 AM