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 BEWARE OF MAX CORPORATION SDN BHD PUCHONG, Bad Car Accessories Supplier

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maxcorp
post May 31 2016, 10:00 PM

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hi ! my name is max. i am from max corporation sdn bhd.

first of all, tis guy come into my shop and wanna buy the wheel cover. i ask him wat size is it. he didnt know. so i went and measure with him. i measure it was 14". wheel cover has 12" / 13" / 14" / 15". so of cause i got the measurement is 14" so i give him 14". he check everything and leave. then he message me the size was different. its ok. bring it back to the shop and i will change for u. when he arrive at my shop. he just said he wan a refund coz i was wasting his time and his petrol. i said, i only can change for u if it is the wrong size. but he insisted he wants a refund. in my shop there are two signs stating that goods sold and not exchangeable nor refundable. i showed him that sign. i said i can change to u not a problem but no refund. he said i was not trustworthy and because i am wasting his time and petrol. human make mistakes / errors. if i measure wrong then i will change. not a big deal. i also dont wanna make u run up and down for nothing. he also did check the goods before taking the goods out of the shop. then he insisted of wanting a refund and i said no. and he was complaining a lot so i asked him to leave. there are other customers around i need to serve and other things i need to do. i asked him to leave but he didnt want to. he and i were quarreling so my dad came and pull him out of the shop. that is my office not his office. that is not a place for him to argue. i already told him that i will change one new set to him not a problem. i have plenty of stock. when my father pull him out of the shop. my customers and installers saw. no one was hurt at all. i just went out and ask him to leave. he made a police report. the police came and the police also ask him to change the goods.

and for the design. the factory mix the design i would not know because everything is kept in the box. he open the box and check himself and left. and afterwards he came back. but for 13" i have the exact design he wanted but he also didnt want and only insists on a refund.

he posted me on fb. i dont mind. but not letting me comment. why ? is there anything tat u are afraid of me telling everyone the truth ? i have the cctv to prove everything that i am saying.
maxcorp
post May 31 2016, 10:03 PM

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and for all those saying about the invoice problem. i have a few companies.

i use sunrise max enterprise for retail. i am a supplier my turnoever is more than what u think so i will of cause have a gst company. i also can issue u all a gst receipt not a problem. but there will of cause be 6% chargers.
maxcorp
post May 31 2016, 10:11 PM

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and for the installation part. i am a supplier i dont do any installations. i only sell. i dont commit myself to installation. my installers that day was all full. all were busy. many of my customers also just buy and go. anything wrong just comeback unless i told them no warranty then they would have to test on the spot. rm10 is for the installer which is my customer. if u fell rm10 is exp then dont give them install. i didnt force. i only sell. because i dont have any knowledge about tyre. how would i know how to see. he himself also cannot guarantee me the size so i have to measure. if wrong then change. otherwise what u all wan me to do ?
maxcorp
post May 31 2016, 10:16 PM

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and for those saying wanna buy price a but got price b. i have many types of products.

for example for camera. i have normal camera / hd camera / night vision camera / night vision hd camera / night vision infrared camera / dummy night vision camera. all also the same design. my shop basis is first come first serve. of cause who come i will sell to who first. i cannot wait till u come. u only call. sometimes shop will take 10sets / 20 sets one go or more. so will i sell it ? of cause i will sell.

another example hid. i have more than 10 types of hid. 5 types looks the same. only inside different. how would u know how to differentiate ? only i know. coz i made all my markings.

if stock finish and u wanna buy. of cause u can. u just need to pay deposit. rm50 min. and when the stock reach i will contact u and sell to u. if u don wanna wait or pay deposit i cannot do anything. i have more than 2000 types of products in my shop. how can i remember or forecast wat goods finish and which goods not.

This post has been edited by maxcorp: May 31 2016, 10:18 PM
maxcorp
post May 31 2016, 10:20 PM

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anything u all can just direct call / whatsapp me +6010-3668539. i can show u and prove to u everything i tell is the truth. if u wan u can come to my shop now. i will open my shop, show u my goods, show u the cctv.
maxcorp
post May 31 2016, 10:21 PM

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QUOTE(Thrust @ May 31 2016, 10:19 PM)
Maxcorp, are you dumb or what? You don't measure the wheel with a measurement tape!! From the tyre profile there are number indicating the rim size already.

Damn seems like this maxcorp confirm is a kaki conman!
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hey, i just said. i dont have much knowledge about tyres. shops just tell me wat size they wan. i ad ask him but he didnt know. so i measure. if its wrong. change. not a big deal. wat is such a big deal for changing ?
maxcorp
post May 31 2016, 10:25 PM

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QUOTE(vanpersie91 @ May 31 2016, 10:22 PM)
This gonna be good

seller even come and register in LYN forum lol
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ya. because i just wanna make a clarification. he only says about his story. but no one see my side of the story. if u are in my situation. how would u do ? i just wanna know. no offence or anything.
maxcorp
post May 31 2016, 10:27 PM

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QUOTE(Thrust @ May 31 2016, 10:25 PM)
You still don't know what's your fault? As a seller, you should have at least some knowledge on what you're selling. If you made a mistake because you don't know what you're selling, at least offer a courtesy refund to TS.

Keep on doing that & I guarantee your business won't last long.
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i ad say. i am a supplier. i only sell. i dont do. if he dont wan. he can dont buy. i didnt force anyone to buy anythings from me.
maxcorp
post May 31 2016, 10:56 PM

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QUOTE(lsm1991 @ May 31 2016, 10:42 PM)
frankly i dont think he is a conman, a conman would not have been able to stay in business so long... he has quite the shop too, many products nod.gif

maxcorp i do think you could have easily checked your inventory for the wrap and lights before i dropped by. at least this way one would not have to go all the way there just to find that the exact pattern one wants is no longer available.  sweat.gif thats Im no business student/businessman but good customer service is one of the best customer retention strategies there is... (imo anyway icon_idea.gif)

anyway putting that aside, if anything you should really be defending yourself from the claims that you basically threw ts out of your shop.... the rest is business that's all fine and dandy but the throwing out of a customer on the other hand..... that takes it to a whole different level  shakehead.gif
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vanpersie91vindroidbla2sheep
ehh, ni bukan /k dun pray pray ya
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i ask him to leave my office because he dont wanna change the size. and he was only complaining about tis and tat and only want a refund. he ad check everything before he leave and my shop has signs saying that goods sold not exchangeable or refundable. and there was customers need to be serve. so of cause i ask him to leave if he dont wanna change.

i have two stores bro. its very hard for me to run two sides to trace down all my stocks.
maxcorp
post May 31 2016, 11:00 PM

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QUOTE(riesjx @ May 31 2016, 10:52 PM)
i work with 1 of big service provider in malaysia, sometimes our customer shout2 and angry like mad and even bring parang, we never pull customer out, we do everything we can to make them calm..yes even if they are wrong, we refund back to them so we can cont our business and the move on...we provide service, they is our customer..
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the problem is i dont do refunding money. if everyone wants a refund back. my stocks will be upside down. how am i going to manage my stock ? customer a buy 10 sets item a. customer b buy 10 sets items a. finish stock item a. customer c wants to buy item a finish. then customer a returns 10sets of the items. but before he return i ad reorder item a. so its sometimes a very difficult situation. that is why i put up two signs. goods sold not exchangeable or refundable. and i am very strict on tis. coz if one person sees i refund money then the others will follow. and i only refund money if the thing is spoil or not suitable.
maxcorp
post May 31 2016, 11:02 PM

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QUOTE(illuminarias @ May 31 2016, 10:59 PM)
you upload it here. why should we go to your shop?

Also like a previous user stated, you don't measure with measuring tape. The tyres will already show u how big the rims are, buyer already told you it's 13" but you insist it's 14".

Sure you can say it's human mistake, but you as a seller should know what the hell you're selling and how to sell it properly.
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first of all, i didnt now insist about any sizes. i ask him coz i also don wanna go out and measure. wasting my time. its so hot. but he only say maybe 13. he was not sure at all. so of cause i have to meaasure. coz i also dont wanna do double work. he saw me measure it together. u can ask him. he took me to his car and i measure it. and we saw the measurement together.
maxcorp
post May 31 2016, 11:03 PM

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QUOTE(illuminarias @ May 31 2016, 11:01 PM)
Also, Max corporation SDN BHD also related with DB Spec Electronics SDN BHD and Low LED facebook page?
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not only these 3
maxcorp
post May 31 2016, 11:06 PM

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QUOTE(illuminarias @ May 31 2016, 11:05 PM)
wei brother. he already say he don't know, confirm you say what also he believe la. you could've said it was 12" and he would believe you.
it's true, you gave him the chance to check the product, but he already dunno what the hell he's looking at, how is he supposed to know that it's off by an inch?
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tat is why. when he wanna change. i also didnt doubt anything to change for him. he is the one who doesnt wanna change it.
maxcorp
post May 31 2016, 11:16 PM

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QUOTE(eyerule @ May 31 2016, 11:12 PM)
can't really blame TS. he go there. get wrong size, get wrong design. if i were him even if u offered me back the design and size i wanted, i would have demanded for refund because u made me run around one big round because of your mistakes not mine.
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i did not commit for the measurement size. he was the one. i ad ask him. but he was not sure. i just don wanna make a mistake so i take a measurement for sure. he was there with me. if i was to play him. i would not need to measure and just tell him another size. tell him tat size could be install. if tat shop cant install. i can give him many shops to install. make him go here and there. but i didnt. my installers at the shop were bz at the moment. and he also dont know the size. so wat u wan me to do ?
maxcorp
post May 31 2016, 11:20 PM

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QUOTE(illuminarias @ May 31 2016, 11:16 PM)
quite strange ah, if you have one company that handles the importing, another to distribute or sell,

or have one company sell one particular product and another selling another particular product, it would make sense

after a simple google search it seems like they're all over the place. LOW LED (I mean it says LED, I'm assuming they'd only sell LEDs) sells head units and car emblems.
but then DB SPEC Electronic also says they're the seller of those things ass well.
then now max coorporation also sells the same thing.

hmm, i wonder why you need so many companies to sell the same products. damage control maybe?
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haha. of cause i have my own reason. dont need to let u know so much. i have more companies than wat u think or research.
maxcorp
post May 31 2016, 11:22 PM

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QUOTE(danielmckey @ May 31 2016, 11:18 PM)
Read this from NCCC.ORG.MY
http://www.nccc.org.my/v2/index.php/aduan-...or-exchangeable

Complaints - The goods sold are not returnable, refundable or exchangeable???
Written by Administrator 
Saturday, 26 June 2010 06:21

I have purchased some clothes from the shop. As I was rushing to catch a plane, I told the shop attendant that I don't have the time to try all the clothes. However, the shop attendant told me that the clothes can be changed.

After my trip, I tried the clothes but some of them could not fit. I went to the shop again for an exchange for other sizes but they don't have the size for the items specified. The shop attendant now told me that it is the company's policy that goods sold are not returnable, refundable or exchangeable.
There was no clear sign indicating that earlier on, however, there are indications of the receipt of that, which consumers can only see after the purchase. I feel that I have been cheated into purchasing the clothes as I could have just walked away from the purchase or come back another time. Now I have 7 items that could not be worn.

NCCC Advice  :The above complainant bought the clothes in a rush, he/she should tried the clothes before purchased. According to the complainat that the shop attendent promised her/him can changed if the clothes not fit.

After the trip when the complainant wants to change the clothes the same shop attendent told that it is the company’s policy that the goods sold are not returnable, refundable or exchangeable which as stated in the receipt.

The statement by the attendent fall under Sec 18 Contract Act 1950 (Misrepresentation) which caused the complainant believe that the information to be true and bought the clothes. So the consumer has the right under the law to get back either a refund or replacement. Meanwhile it is also a advise for consumers not to misuse this right.

Deivigarani Krishna
National Consumer Complaints Centre
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hi, i am aware of this. my shop has two very clear signs stating that. u see, i did put the sign. but i am still willing to change for him. coz it was the wrong size. bt he was the one that didnt want to accept that
maxcorp
post May 31 2016, 11:26 PM

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QUOTE(delonwong @ May 31 2016, 11:22 PM)
Wow I was just went away and you already started so hard to defend yourself? Haha first of all let me tell everyone that he is a liar. If he would allow me to change in the first place would all this happen? Firstly I did indeed when back and ask for a refund. I didn't even show any violent gesture and I ask very nicely. But what did you do? You snap and you say no. And then you just throw your tantrum in front of me and say i was being rude? What did I say that was rude? Please tell everyone. I would like to see what you say. I had never ever once raise my voice towards you nor speak any bad words but you? Just scolded me lan ciao, f*ck and so many but I just sit there calmly. PLEASE SHOW EVERYONE YOUR CCTV FOOTAGE. Let them see how you go to the next room and throw your stuff to prove dunno what in front of your mum. If at first you were to calmly tell me that it cannot be refund and stuff it is okay. But what did you do? After I came to your shop and ask for a refund all you did was scolding me not even allowing me to exchange. When your mum say she want to exchange you told her not to change for me because I was being rude? Tell them exactly what did I say or do which is so rude till you can throw me out. Tell me what right do you have to use violence against me?

As you can see I am not the only one having this problem:
[attachmentid=6746186]
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everyone has negative and positive reviews.

yes. why wouldnt i let u change ? how did u talk ? u talk as if u are very good the best among the best. well buddy, cctv is no need to be shown public coz it will be used in court. i just ask u to leave my shop coz u are disturbing giving u the chance to change but u didnt want but only wan a refund. i got into my room and throw my sutff ? pls dont make stories. show me proof pls ?
maxcorp
post May 31 2016, 11:48 PM

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QUOTE(delonwong @ May 31 2016, 11:37 PM)
Finally he is here. Max the almighty who uses violence to settle things. Let me make this clear I put my trust on you and you told me to trust you with the product. Without a doubt, I didn't check the product at all and proceed to your friend shop for installation. Why? Because I had to fetch my sister which was waiting for me which is why I decided to trust you. Let me tell you this Max, you keep avoiding your responsibility that you are just the seller then why do you even offer the service installation? After I took up your service installation you give me this kind of attitude? Why i keep insisting on the refund? Because of the way you deal business.
1) You don't even know the size of rim cover you are selling. (If I don't trust the seller who else can I trust?)
2) You asked me to go to another shop to install (Price are rm20 or a snap on? Come on)
3) You didnt take any responsibility when you make the mistake for the rim size and design through whatsapp (I already message you the picture but or you did was blame your stock)
4) I was going through and flow for what? A rim cover?
5) When I came to the shop to ask for a refund, what is your problem getting so worked up? ( You mention that it is hot to go out to measure and stuff then what about me?) I had to go here and there back and forth for your mistakes and not even a sorry?

And stop telling people your lies where you are the one who ask to exchange which I don't want. I only decided not to exchange and want my money back because of your terrible customer service and attitude. So what if you stick all the signs. Are those registered by the law or for your own satisfaction? Even your reciept is not official so don't give me some lies that you stick some signs and it is enforce by the law (so does that mean i stick a sign allowed to kill people and if I did you are right?) LOL

And for the record please feel free to comment all you want. I did share and even ask someone to tag you so that you can see this post. If i were to post this in secrecy I wouldn't even post it here. Yeah my only mistake here was to trust you in doing business which is the biggest mistake I ever did. If you so wanted my money, you could always say so. But let me tell you this, I was not willing to spend my money on you which is why I didn't wanted your exchange because of the way you handle things and attitude.

Also if you were really keen to exchange for why kick me out? Why throw the non correct rims to me and told me to F*ck off? Until the police came you were all a good boy suddenly  rclxms.gif . Seriously do you have a degree in acting?

One more advise you have to see a psychiatrist, you and your dad for being too crazy. You ask me who am I? I am your customer who pays you for your service and product. Buck up on your knowledge before doing any business.
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how long more u wan me to talk ? its getting boring keep on repeating the same things. and for your money part. rm40 is nothing to me. do u know how much of money i use to buy my stocks ? do u even know wat is my monthly turnoever ? and because of your rm40 ? think properly pls. the installation fee is the price the shop charge not me. u agreed for the installation fee. if u dont agree dont come. i didnt force u anything. and i only collect that rm40. the rest is u paid it to the shop. how would i know wat car wat size ? if u had change yout tyre ? so tat is why from the start i ad asked u wat is your wheel cover size. u cannot give me a confirm answer. so i had to go to your car which is outside very hot to measure your wheel cover size. u saw the measurement together with me. i ad say i can change only u insist on the refunding. and when the police come u also don wanna change but why suddenly u are so willing to change ? u have a degree as a keyboard warrior ?

if u wanna make scenes in my shop of cause for sure i will ask u to go out. tat is my shop my office. u only pay me for the product. the service u paid to the installer. rm10. its not even rm20. if u really wanna do tis. i can. in court. we can call the installer come rm10 or 20. and also my ppl at my office. not a problem. u are the one agreeing to the price not me. now u wanna say i am exp ? then why did u come in the first place ?
maxcorp
post May 31 2016, 11:52 PM

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QUOTE(delonwong @ May 31 2016, 11:43 PM)
Are you even listening to what you are talking about? How did I talk? All I ever say was " Hey Max, I would like a refund for your product". Hahahaha, you are scared to show the CCTV just admit. Don't need to tell everyone here that it will be used in court amd stuff because what I guarantee we will see is how you two (son and father) attacked their customer and throwing tantrum. You ask me to leave the shop even without exchanging. You insisted to your mommy that she cant exchange it to me. Then of course I insist on refunding. And why not with the attitude of a seller like you? Show everybody the CCTV tape and we all can be clear of how you throw your bag in the other room. Please, we all are waiting here. I make up stories? You are not even worth any lies as that is how low you steep into.
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just wait for a call tmr ok ? dont need to be worry.
maxcorp
post May 31 2016, 11:52 PM

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QUOTE(delonwong @ May 31 2016, 11:50 PM)
Hi, yes I do believe he is not a conman but a very bad person in anger management. Firstly he make no sense and anger towards his customers. And secondly how could he throw and attacked his customers? I didn't even retaliate. curse nor show any violent gesture that is what I really don't understand. Lastly how could he sell something he is not familiar with. I believe there are many customer who have very low knowledge about cars and would depend the seller for better guidance. If I don't listen or trust him who can I trust at that time.
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hey, i didnt throw anything at him or anything. i didnt use any violence at him. if i did why am i still here ? and for the sizing thing. its just about measurement. if my measurement is wrong then change la. omg. wat is wrong my friend ? are u perfect in everything u sell ? i also didnt promise him the size. i just measure and show him. he also saw it. it was 14". so how ? wan me to give him 13" when the measuring tape is 14" ?

This post has been edited by maxcorp: May 31 2016, 11:55 PM

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