QUOTE(epie @ May 7 2016, 10:20 PM)
still can use the watami card today
Yes, still can use till expiry dateCredit Cards AEON Credit Cards V4, By AEON Credit Service
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 May 7 2016, 10:26 PM
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#261
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All Stars
26,524 posts Joined: Jan 2003 
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May 8 2016, 03:05 PM
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Senior Member
7,496 posts Joined: Feb 2007 
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quick question, when you convert watami card to another card is it considered first year free just like a new customer sign up ?
This post has been edited by DarReNz: May 8 2016, 03:05 PM |
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May 9 2016, 01:39 PM
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Junior Member
334 posts Joined: Dec 2008
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QUOTE(mcricky @ May 7 2016, 10:09 PM) the CS told me there is no such suspend facility, ask me to check with the merchant to cancel the auto debit😡😡I am thinking to give reason that I lost my watami card.. don't think they will issue me another new watami.. My experience was that different CS says different things. One told me can only suspend for 24 hrs, so call the day before the auto-debit goes through. However, when I finally made the 2nd call, the CS at that time help block the watami card until my new replacement aeon big card has been activated. My card now has the additional phrase "Suspended" when I check it online. |
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May 9 2016, 05:06 PM
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#264
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All Stars
26,524 posts Joined: Jan 2003
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They do have the suspend function. However, this is for suspected fraud case. It was later reinstated.
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May 9 2016, 05:13 PM
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Senior Member
2,113 posts Joined: Jul 2013
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QUOTE(Human Nature @ May 9 2016, 05:06 PM) They do have the suspend function. However, this is for suspected fraud case. It was later reinstated. Card cancellation also use suspend function? |
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May 9 2016, 05:16 PM
Show posts by this member only | IPv6 | Post
#266
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All Stars
26,524 posts Joined: Jan 2003
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QUOTE(leo_kiatez @ May 9 2016, 05:13 PM) Card cancellation also use suspend function? No experience on card cancellation. My guess, it is different because suspended card can still be viewed and there is a wording 'suspended' iirc. |
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May 9 2016, 07:10 PM
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Senior Member
1,188 posts Joined: Sep 2008
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QUOTE(mcricky @ May 7 2016, 06:25 PM) may I know what reason you give CS in order to suspend the card? QUOTE(mcricky @ May 7 2016, 10:09 PM) the CS told me there is no such suspend facility, ask me to check with the merchant to cancel the auto debit😡😡I am thinking to give reason that I lost my watami card.. don't think they will issue me another new watami.. QUOTE(PsychoJoe @ May 9 2016, 01:39 PM) My experience was that different CS says different things. One told me can only suspend for 24 hrs, so call the day before the auto-debit goes through. However, when I finally made the 2nd call, the CS at that time help block the watami card until my new replacement aeon big card has been activated. My card now has the additional phrase "Suspended" when I check it online. I told the CS straight, no more 3% Cashback and my auto debit change might take time to be effective. I said I want to stop the card from any swipe at all. CS stop it with immediate effect. I can see my card is marked as SUSPENDED at online screen. And true enough my 3rd May auto debit did not succeed to swipe.I also ask is there a duration for the stop, CS said no. But it shd be enough time for my change of auto debit to take effect then. This post has been edited by tbheng: May 9 2016, 07:13 PM |
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May 10 2016, 12:26 AM
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Senior Member
1,178 posts Joined: May 2007
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Anyone received new card after conversion?
If not how do u call to enquiry? Calling the general nber but no result... Thx |
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May 10 2016, 08:50 AM
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Senior Member
1,311 posts Joined: Apr 2010
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QUOTE(leo_kiatez @ May 9 2016, 05:13 PM) Card cancellation also use suspend function? When i call to cancel the card, aeon online immediately show "suspended". The next day login, the card status show "cancelled" |
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May 10 2016, 09:06 AM
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Junior Member
186 posts Joined: Dec 2008
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another CS told me that even though the card is suspended, the auto debit still can be charged.. I am confused now.. bad luck for me for not getting the right CS.. waiting for the last CB, then cancel..and the end.
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May 10 2016, 07:58 PM
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All Stars
10,340 posts Joined: Jan 2003
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10/05/2016 02/05/2016 PAYMENT - ADJUST 0.00 150.00
The last 3% cashback is already in now... looks like my request to convert the points this time was not approved. Maybe they stop processing point conversion request pending new card transfer?? |
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May 10 2016, 08:05 PM
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Senior Member
1,057 posts Joined: Oct 2011
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QUOTE(WhitE LighteR @ May 10 2016, 07:58 PM) 10/05/2016 02/05/2016 PAYMENT - ADJUST 0.00 150.00 When you request the redemption? For my case, they told me redemption cash rebate will be reflected in May 2016 statement.The last 3% cashback is already in now... looks like my request to convert the points this time was not approved. Maybe they stop processing point conversion request pending new card transfer?? |
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May 10 2016, 08:07 PM
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All Stars
10,340 posts Joined: Jan 2003
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QUOTE(kyle_kl @ May 10 2016, 08:05 PM) When you request the redemption? For my case, they told me redemption cash rebate will be reflected in May 2016 statement. 14th April |
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May 10 2016, 08:30 PM
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Senior Member
1,057 posts Joined: Oct 2011
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QUOTE(WhitE LighteR @ May 10 2016, 08:07 PM) 14th April Then it should be in coming May statement. |
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May 10 2016, 08:36 PM
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Senior Member
611 posts Joined: Sep 2014
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QUOTE(kyle_kl @ May 10 2016, 08:05 PM) When you request the redemption? For my case, they told me redemption cash rebate will be reflected in May 2016 statement. QUOTE(WhitE LighteR @ May 10 2016, 08:07 PM) 14th April QUOTE(kyle_kl @ May 10 2016, 08:30 PM) Then it should be in coming May statement. I requested points redemption on 12th April and it can be seen already under unbilled transactions. The 3% also is there. |
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May 10 2016, 09:06 PM
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(kawteem @ May 10 2016, 08:36 PM) I requested points redemption on 12th April and it can be seen already under unbilled transactions. The 3% also is there. Me too, my point redemption and 3% cash back are already in unbilled transaction  |
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May 10 2016, 09:12 PM
Show posts by this member only | IPv6 | Post
#277
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All Stars
26,524 posts Joined: Jan 2003
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Got mine too
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May 10 2016, 09:16 PM
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All Stars
10,340 posts Joined: Jan 2003
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If u all, all get means they really didn't process my request lo. Damn it. It was OK the month before but now got problem.
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May 10 2016, 11:12 PM
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All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur 
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QUOTE(WhitE LighteR @ May 10 2016, 07:58 PM) 10/05/2016 02/05/2016 PAYMENT - ADJUST 0.00 150.00 Same here ... final RM150 from AEON WATAMI The last 3% cashback is already in now... looks like my request to convert the points this time was not approved. Maybe they stop processing point conversion request pending new card transfer??  |
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May 10 2016, 11:35 PM
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Senior Member
1,962 posts Joined: Nov 2011
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Got my RM150 and point redemption too
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