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 hp-compaq Presario V3000 series AMD & intel V2, Owners, Comments, Drivers, Support n Etc

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jediknight7sam
post Feb 20 2008, 11:38 PM

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QUOTE(syiafuku @ Feb 20 2008, 09:48 PM)
hm im not under warranty anymore.it's over last month.so if mobo burned down need to pay ler.mobo can cost around rm800 or so. sad.gif
*
u try ask eddie and see...his warranty over liao but still can send in without charge

QUOTE(SiuYi @ Feb 20 2008, 11:15 PM)
jediknight7sam
duno.highest?

nizamhameed
did u instal the QLB?

syiafuku
my fren called the CS.they mentioned that ur mobo will get another extended waranty for free if it burns up like the normal prob.do call the service centre to noe more.
*
highest 32 bit...


eddieUSJ..mana lu...tell us what happen when u go claim warranty
EddieUSJ
post Feb 21 2008, 09:20 AM

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I am around lah bro...reading the post. Only reply when I can contribute to the topic discussed... biggrin.gif

Anyway, syiafuku have been in contact with me and I have given him some answer to his questions..which I hope will help him.

To answer why HP have not dare charge me for the replacement of the mobo..reasons are;

1) My mobo failed just after 3 months I bought the notebook and they hav replaced it FOC becoz it was still in the warranty period.
This was the silver lining behind the clouds as they might say.. and it helps in my recent claims. ( I had take 4 trips to the service centre)

2) When I send in the notebook on the 5th Feb 2008 I have inform the service consultant that if the diagnose prob is the mobo, HP have changed the mobo last year under warranty and I will not pay for the replacement as this will be deem as a design or manufacturing defect.

As my first repair record is in their database system...they cannot deny that they screwed up....

So..the only question for Syiafuku is..have yr mobo been replaced before during the valid warranty period. If YES..then they cannot and will not charge you a single cent..( I did not pay a single cent...and they are kind enough to pay for my parking too.. tongue.gif )

If this is the first time yr mobo have failed...then they will argue that yr warranty is over and they will likely to charge you for it.
That is why..since you have told me that you have friends that have the same mobo issue...why not get them together with you and go see the managment of the HP service dept and demand a FOC replacement. And I think..all the members here that faced the same prob should get together and do something about it...WE ARE ALL CUSTOMER of HP...and we have our rights as consumers!!

I understand the feeling of frustration that Syiafuku..finding out that the notebook does not work properly after forking out RM3K of our hard earned money!!!.....




QUOTE(jediknight7sam @ Feb 20 2008, 11:38 PM)
u try ask eddie and see...his warranty over liao but still can send in without charge
highest 32 bit...
eddieUSJ..mana lu...tell us what happen when u go claim warranty
*
SiuYi
post Feb 21 2008, 12:43 PM

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syiafuku
the day u bought the lappie does not mean that ur waranty start by that day.so maybe u can double check yr waranty period thru service line.

EddieUSJ
ur lappie really fail u alot..4times is alot there.

jediknight7sam
i duno anything lor..juz use nia.no prob meantime.if got extra $ il sell it and get another gud lappie.
jediknight7sam
post Feb 21 2008, 01:28 PM

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QUOTE(EddieUSJ @ Feb 21 2008, 09:20 AM)
I am around lah bro...reading the post. Only reply when I can contribute to the topic discussed... biggrin.gif

Anyway, syiafuku have been in contact with me and I have given him some answer to his questions..which I hope will help him.

To answer why HP have not dare charge me for the replacement of the mobo..reasons are;

1) My mobo failed just after 3 months I bought the notebook and they hav replaced it FOC becoz it was still in the warranty period.
    This was the silver lining behind the clouds as they might say.. and it helps in my recent claims. ( I had take 4 trips to the service centre)

2) When I send in the notebook on the 5th Feb 2008 I have inform the service consultant that if the diagnose prob is the mobo, HP have changed the mobo last year under warranty and I will not pay for the replacement as this will be deem as a design or manufacturing defect.

As my first repair record is in their database system...they cannot deny that they screwed up....

So..the only question for Syiafuku is..have yr mobo been replaced before during the valid warranty period. If YES..then they cannot and will not charge you a single cent..( I did not pay a single cent...and they are kind enough to pay for my parking too.. tongue.gif )

If this is the first time yr mobo have failed...then they will argue that yr warranty is over and they will likely to charge you for it.
That is why..since you have told me that you have friends that have the same mobo issue...why not get them together with you and go see the managment of the HP service dept and demand a FOC replacement. And I think..all the members here that faced the same prob should get together and do something about it...WE ARE ALL CUSTOMER of HP...and we have our rights as consumers!!

I understand the feeling of frustration that Syiafuku..finding out that the notebook does not work properly after forking out RM3K of our hard earned money!!!.....
*
i send my lappy in before to the SC at damansara...complain abt overheating and cracking sound of the speaker...

so next time if got problem, can i send in again like ur case if my warranty is over?

by the way, HP tower there parking not free one meh? haha

ofcoz i dun wan to get the frustration that MOBO burn after warranty over then have to pay the overpriced rm800-rm1000 for repair...
SiuYi
post Feb 21 2008, 01:36 PM

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jediknight7sam
mobo burn repairment need rm1300..haha
bububang
post Feb 21 2008, 02:41 PM

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QUOTE(SiuYi @ Feb 21 2008, 01:36 PM)
jediknight7sam
mobo burn repairment need rm1300..haha
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repair for mobo burn so exp sad.gif
odin88
post Feb 21 2008, 02:49 PM

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if ur warranty expired .. whatever damage u face .. u must pay for it ..
I have to extend for another one year .. rugi giler x extend 3 years package after i bought this lappy ..

btw i using notepal cooler pad .. it really helps the temperature .. but still panas .. at least before i use the cooler .. every 2 months the speaker rosak .. now after tukar mobo and using the cooler .. 6 months usage baru speaker dh bunyi mcm air masuk ..

argh ... tension ..
my fren yang beli Intel processor so far til now ok .. he only have problem with speaker once .. til now still ok ..
EddieUSJ
post Feb 21 2008, 02:58 PM

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so next time if got problem, can i send in again like ur case if my warranty is over? That I do not know..it is better u check with the SC.

the way, HP tower there parking not free one meh? haha tongue.gif Just taking a swipe at HP...

ofcoz i dun wan to get the frustration that MOBO burn after warranty over then have to pay the overpriced rm800-rm1000 for repair...
I think u got that pricing wrong... hmm.gif they did tell me that it cost more than RM1K for the mobo excluding labor charges...min charges will be RM95 for nothing done if the notebook is not under warranty.. So just pray that yr notebook does not have the same prob we are having.. sad.gif


QUOTE(jediknight7sam @ Feb 21 2008, 01:28 PM)
i send my lappy in before to the SC at damansara...complain abt overheating and cracking sound of the speaker...

so next time if got problem, can i send in again like ur case if my warranty is over?

by the way, HP tower there parking not free one meh? haha

ofcoz i dun wan to get the frustration that MOBO burn after warranty over then have to pay the overpriced rm800-rm1000 for repair...
*
jediknight7sam
post Feb 21 2008, 03:10 PM

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QUOTE(EddieUSJ @ Feb 21 2008, 02:58 PM)
so next time if got problem, can i send in again like ur case if my warranty is over?  That I do not know..it is better u check with the SC.

the way, HP tower there parking not free one meh? haha    tongue.gif  Just taking a swipe at HP...

ofcoz i dun wan to get the frustration that MOBO burn after warranty over then have to pay the overpriced rm800-rm1000 for repair...
I think u got that pricing wrong... hmm.gif they did tell me that it cost more than RM1K for the mobo excluding labor charges...min charges will be RM95 for nothing done if the notebook is not under warranty.. So just pray that yr notebook does not have the same prob we are having.. sad.gif
*
reading all the comments here make us all feel like this laptop will kaput soon oni...use also feel sian...

haha...i dun care la...now use kao this laptop first...b4 warranty ends i will definitely send in again and launch a full list of complaints!! what to do...who want to pay for the stupid overpriced repairing charge

my usage for this lappy is, watch tv series, downloads, word processing, web surfing + chating(most of the time, including find info for my assignment and studies) and most of the time i set my proc to 800Mhz, dun feel it hang also, ok oni..ofocz set to max frequency faster la..try to monitor the heat, so untill now no problem yet after send in for mobo replacement last time..


nizamhameed
post Feb 21 2008, 05:03 PM


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SiuYi,

Already installed QLB and Sound and also Modem, that changing nothing in my lappie. i am stuck.
in my CP>sound, shows no device, dont know why?
call HP this morning, they inform me they working on it and will be released the solution by end of march.
cookie860217
post Feb 21 2008, 07:07 PM

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got so many problems one ah this laptop? sweat.gif sweat.gif
luckily i extended mine to 3 years warranty
xk2
post Feb 21 2008, 07:47 PM

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my laptop super pi result. icon_rolleyes.gif


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bububang
post Feb 21 2008, 08:14 PM

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QUOTE(cookie860217 @ Feb 21 2008, 07:07 PM)
got so many problems one ah this laptop? sweat.gif  sweat.gif
luckily i extended mine to 3 years warranty
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its too late for me to extend sad.gif
jediknight7sam
post Feb 21 2008, 10:13 PM

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QUOTE(bububang @ Feb 21 2008, 08:14 PM)
its too late for me to extend  sad.gif
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still can extend ma
DaViDcHiN
post Feb 21 2008, 11:22 PM

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QUOTE(SiuYi @ Feb 20 2008, 08:33 PM)

DaViDcHiN
vista firewalled?
*
I turned off the fire wall ad, still the same... doh.gif
Eterman
post Feb 21 2008, 11:55 PM

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so it seems now that if your laptop previously had been repaired during warranty and it failed after warranty , then only will be FOC.

after searching around the net and some experiments, I had undervolt my amd processor at speed of 1.60Ghz form 1.075V ---> 1.025V using RMclock, the temperature during gaming such as NFS : Carbon is around ~58 celcius. Has anyone undervolt their processor? if yes, any other tweaks that can be made?

but the geforce go 6150 still refuse to underclock after using various programs. Has anyone did it? Please teach.Thanks.

ocz
post Feb 22 2008, 03:15 AM

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Hi,i currently bought a new compaq V3754TU,But the problem is,when i plugged in my headphone,i still can hear the music from the laptop speaker.How can i solve the problem?
-TQ-
jediknight7sam
post Feb 22 2008, 12:05 PM

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QUOTE(Eterman @ Feb 21 2008, 11:55 PM)
so it seems now that if your laptop previously had been repaired during warranty and it failed after warranty , then only will be FOC.

after searching around the net and some experiments, I had undervolt my amd processor at speed of 1.60Ghz form 1.075V ---> 1.025V using RMclock, the temperature during gaming such as NFS : Carbon is around ~58 celcius. Has anyone undervolt their processor? if yes, any other tweaks that can be made?

but the geforce go 6150 still refuse to underclock after using various programs. Has anyone did it? Please teach.Thanks.
*
DUDE!! please teach us how to undervolt please...if it requires a software, please provide the link...thanks...i wan to undervolt my Overheated AMD as well...

QUOTE(ocz @ Feb 22 2008, 03:15 AM)
Hi,i currently bought a new compaq V3754TU,But the problem is,when i plugged in my headphone,i still can hear the music from the laptop speaker.How can i solve the problem?
-TQ-
*
sorry to tell u that it's a bug for windows XP...
SiuYi
post Feb 22 2008, 12:14 PM

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bububang
ppl do bisness mar..haha.u can stil extend given that ur lappie still at gud condition after the technician inspect.

odin88
make this clear.ur buying a low-end lappie which its technology has not yet stabil.ur rm3k lappie will eventually depreciate after 1 year.afterall, u will get cheaper price but better specs lappie soon.its all about ur decision to extend waranty and keep ur lappie or not.intel does not have graphic card prob..its the gforce card.and 1 advice:u shud use external speakers.its a normal issue to have cracking speakers for lappies.

EddieUSJ
its rm1300.

nizamhameed
im out of idea liaw.haha.u shud wait for the pros liaw.

cookie860217
3 years waranty means u gonna face ur lappie with its prob for 3 years.haha.gud luck.

DaViDcHiN
got no idea coz im not using vista.normally its the vista that make it stuck halfway for most installations.

Eterman
underclock means lowering down the heat la?will it get slow performance?

ocz
this issue has been brought up before.try search using the searchbar below for 'headphone'.might help.shud be sumting about the sound driver for ur earphone socket.
ocz
post Feb 22 2008, 01:39 PM

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Thanx bro.
Will it be the same problem if i use windows vista?

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