Since today afternoon I haven't been able to check my data usage etc using mydigi app. It says connection server error. Anyone else having same problem?

You could go talk one of their centres and try to talk to a superior, tell them they got nothing to lose. Maybe he or she will make an exception.

if your sup line you add rm10 and make it rm38, then your sup line can have unlimited calls and share the pool of 12.5g of data.

I'm currently in Singapore and subscribed to DiGi's RM10 24h validity data package. Feel a little bit cheated as the 24h period doesn't stack up if you purchase 2 packs. In my case, this is what happened:

1pm yesterday - signed up for 1 package, validity until 1pm today.
10am today - topped up for 1 day, total validity is only until 10am tomorrow.
Basically got shortchanged by 3 hours.

Yeah, the best family plan so far i believe

Is that the way it is working. I talked to digi customer service few weeks ago. He advised me that in order for me to enjoy the unlimited for both principle line and sub line.
Principle line need to subscribe for the unlimited plan which RM68 + RM10 (internet sharing) + RM10 (unlimited for Sub line ) + RM38 (monthly for sub line )
Total = RM68 + Rm10 + RM10 + RM38 = RM126

This is not even purchase of additional data yet.

Seems to be a mistake here. Plan 68 or higher just need to add rm10 for internet sharing. Then apply for sup line for rm38. that's it. I think the rm10 extra is for a line to share gadgets (for data sharing only, no voice). You can choose between that or voice sup line at rm38. Total up to six lines. Extra rm10 is only payable for the cheaper 28 ad 48 plan.

From Digi website:
Just add RM10 to your principal line and start sharing Internet with up to 6 lines

Just called digi half an hour ago:

Clarification:

Principle RM 28 + RM38 + RM20 (internet sharing and unlimited call to sub line)
=> unlimited call to all others network only applicable to sub line. Principle line only have 50 mins free call to all others network. subsequent to charge separately.

In order to have unlimited call to all network for principle and sub line:
=> principle RM68 + RM38 + RM10 (internet sharing)

anyone here took the note 7 plan from digi store?

digi have the achievement for making the most complicated plan in the world

see the website
Do I get any additional offer when I subscribe to Internet Sharing with Digi Postpaid 28 or Digi Postpaid 48 More Calls & SMS?
For Digi Postpaid 28 and Digi Postpaid 48 More Calls & SMS, once subscribed to Internet Sharing, you will also get to enjoy Unlimited Calls to all networks.

make sure your mainline digi postpaid 28 is digi post postpaid 28v (more call and sms, 0.5gb data de) not 1gb data de digi postpaid 28 (more internet plan)

then principle digi postpaid 28v rm28, sub line digi postpaid 38v + RM20 internet sharing & upgrade unlimited call + add RM50 for 12gb share data

then you have 12+0.5gb data for sharing, 0.5gb data at subline, unlimited call to all network for main line and subline, average per person is RM68 before GST

This post has been edited by xproc: Aug 10 2016, 05:56 PM

that CS dunno what they're talking about should be sacked. I have the 28 plan which by paying rm10 (for sharing) and rm10 (unlimited calls) for which I'm paying rm48 - I enjoy unlimited calls with 0.5gig data. If I want to add any sup lines, I can get up to 6 more for rm38 each and each one will get unlimited calls but share the same 0.5 gig data.

But why believe me? Just look at their web site: http://new.digi.com.my/postpaid/family-plans - just scroll down to where it says "best principal line" all the info you need is there!

Really the bugger should be sacked!

Digi CS is really useless & I agree he/she should be sacked

If you plan to ask them (DiGi CS or any telco) question.. u really better do it here.. Lowyat Forumer have more accurate answer and ideas..

1st please sack their CS Manager...

yup. normally I ask here..

if cannot find answer, then only I call CS..

when u ask their cs, their cs also blur and need put u on hold then they will look at the website... if not sure only ask their supervisor, if still not resolve then only send email to technical team....

in the end will cannot resolve also...

But between all telco.. I think Maxis/#Hotlink not bad.. Even those CS at Lowyat really did their job well.

But If DiGi or Umobile.. ssurreee vomittt blooddd!

Is anyone aware of this DiGi Postpaid 70 with unlimited calls + 12GB data (9GB all-day data + 3GB weekend data) ? It is applicable for new port-in only and it comes with a 12-month contract.

Wow.how to get more info on this plan? I ported in about a week plus ago and the digi guys at the digi store didn't tell me about this plan. So I went for the rm80 plan.

Ony applicable for port-in with 12 mths contract

Can't find it on Digi.com.my but I saw it advertised outside a Digi Express Store.

The 12-month contact is understandable but still a put-off for me. I would have been interested if I was a high volume caller though.