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 Digi Fans Club & Enquiries V10, Always the smarter choice

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TSjack2001
post Apr 4 2016, 06:48 PM, updated 10y ago

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user posted image

rclxm9.gif Welcome to the 10TH version of the thread. rclxm9.gif
Last version can be found HERE
_
Digi's network
Digi operates 2G GSM/GPRS/EDGE, 3G WCDMA/HSPA+ & 4G LTE/LTE-A network.
Here is a list of network bands that Digi runs on.
» Click to show Spoiler - click again to hide... «





Details of LTE
Digi's LTE runs on 1800MHz and 2600MHz. The former offers great coverage indoors & outdoors and can be identified with their cell ID in the range of 20X, the latter offers much better capacity & speed, albeit with much worst coverage. It can also be identified with the cell ID in the range of 10X.
Digi's LTE-A network combines this two network bands to achieve theoretically double the speed of regular LTE.

Requirements
To use LTE, there are three requirements, a 4G-LTE enabled SIM Card, a 4G-LTE capable mobile device and you have to be within Digi's LTE network. To use LTE-A, you need a LTE-A capable device and be within their LTE-A coverage area.
To check whether your SIM card is 4G-LTE compatible, simply SMS
LTE or lte to 20000

Here is their network coverage page.




Useful Links
Homepage : http://new.digi.com.my/home
MNP : http://new.digi.com.my/switch-to-digi?p=1403295595899
MyDigi : http://new.digi.com.my/cs/Satellite/Page/m...ccount_overview
Smartphones : http://new.digi.com.my/smartphone




Help & Support
Disclaimer: This is not Digi's official forum. Do not always expect answer.
Alternatively, you may visit Digi's official Twitter & Facebook for online help. They also have their own forum.

user posted imageuser posted imageuser posted image

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This post has been edited by jack2001: Sep 17 2016, 08:24 PM
TSjack2001
post Apr 4 2016, 07:08 PM

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Plans & Packages
Postpaid Offerings
Digi has updated their postpaid offerings once again, head over to their website for the latest information while I update the table.
Accurate as of 4th of April 2016 Link here: http://new.digi.com.my/postpaid-plans
Digi's postpaid packages are split into two varieties, More Voice & More Internet.
» Click to show Spoiler - click again to hide... «


Family Plan
Accurate as of 4th of May 2016 Link here : http://new.digi.com.my/postpaid/family-plans
Explaination
To have a family line, you need to pick a package from Digi's offerings. After that, you will need to add on RM10 for data sharing feature to be allowed. If the package that you pick has no unlimited calls, you can opt to add on RM10 to get unlimited calls to all network. A supplementary line is RM38 and RM10 for data only SIM.
It is not mandatory for you pick RM48(More Voice 28 + RM10 Unlimited Calls + RM10 Internet Sharing) as the plan for your principle line. You can change the base plan to other packages like More Voice 48 etc. You can add on data upgrades to your principle line holder to share it with your supplementary lines. You can allocate a certain quota to any of your numbers.

As of right now it is still unclear whether you can subscribe to a plan and add on unlimited calls for RM10 or quota upgrades and not have any supplementary line.

Digi's family comes in three varieties.
» Click to show Spoiler - click again to hide... «


You can add additional internet quotas. There are the three options.
» Click to show Spoiler - click again to hide... «


Value Added Services
Internet Rollover
Carries any unused quota left from last month to the next.
Digi Music Freedom
Allows the user to stream music from supported music streaming apps without using up monthly data allocation.
A few more notable ones are direct billing to Google Play, unlimited WhatsApp and WeChat and free 30GB capture storage.




Prepaid Offerings
As of 4th of April 2016 Link here: http://new.digi.com.my/prepaid-plans
» Click to show Spoiler - click again to hide... «


This post has been edited by jack2001: Sep 17 2016, 08:24 PM
TSjack2001
post Apr 4 2016, 10:57 PM

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QUOTE(victorywp @ Apr 4 2016, 10:29 PM)
yeah, celcom fan club needs a v3, if TruboXL is interested to open a new thread there to continue on...
*
Seen so many people switch nto celcom but the thread is still very much dead lol sweat.gif

This post has been edited by jack2001: Apr 4 2016, 10:58 PM
TSjack2001
post Apr 5 2016, 12:03 AM

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QUOTE(prosibu @ Apr 5 2016, 12:00 AM)
@jack2001, can add this as network coverage map link?http://coverage.digi.com.my/coverageportal5
Easier to access n less rubbish contents at the page
*
Alright, updated. Thanks rclxms.gif
TSjack2001
post Apr 5 2016, 01:14 AM

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QUOTE(Qash-M @ Apr 5 2016, 01:11 AM)
Is there any Digi staff to response on their FB inbox message? It's been M.I.A for awhile now, my complain didn't get any replies... rclxub.gif
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Sometimes they just miss it, try commenting on any one of their latest post. Ask them to reply to ur PM.
TSjack2001
post Apr 5 2016, 07:52 PM

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QUOTE(twhong_91 @ Apr 5 2016, 12:58 PM)
I am currently under Digi smartplan 78 contract where i get 60mins free talk time and 200 sms with 3GB data monthly.

But the problem is normally my bill is around 100-120 because i call very frequent.

The contract is until this september but i think it's not worth and Digi dont allow me to change to a newer plan and asked me to pay RM200 penalty.

Is there no other way except paying the RM200 penalty?
*
So you say that your bill is around RM100-120 and the penalty will be RM200 right?

So, lets say you take the SP 98 with a monthly fee of RM78, that would be a saving of RM22 to RM42 per month. It would take about 5-7 months to repay the penalty.

In conclusion, it is not worth it and you can try to ask Digi to allow you to change your plan 2 months early. You would save more doing that. icon_idea.gif
TSjack2001
post Apr 6 2016, 06:26 PM

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QUOTE(nexona88 @ Apr 6 2016, 06:18 PM)
u new to malaysia.

ISP / Telco won't spend so much on network upgrade. they try to minimize the cost & maximize the profit  rolleyes.gif
*
Although Digi's profit dropped, they are still maintaining their CAPEX, props to them. Apparently maxis' package is extremely expensive to repay their CAPEX.
TSjack2001
post Apr 6 2016, 06:39 PM

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QUOTE(nexona88 @ Apr 6 2016, 06:30 PM)
well maybe Digi got cheaper price for their equipment compare with Maxis?

less songlap  devil.gif
*
Maybe their connection with Telenor has an effect?
TSjack2001
post Apr 6 2016, 08:20 PM

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QUOTE(prosibu @ Apr 6 2016, 08:12 PM)
Relax n enjoy the free speedtest by digi....
Normal LTE speedtest at usj taipan now...
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Nice speed rclxms.gif , LTE-a or just regular LTE? That upload is quite low tho....
TSjack2001
post Apr 7 2016, 06:05 PM

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QUOTE(tohff7 @ Apr 7 2016, 05:48 PM)
DiGi network will only get better, especially come July 2017.
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What do you mean? Why 2017? cry.gif
TSjack2001
post Apr 7 2016, 06:07 PM

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QUOTE(kuntakinte @ Apr 7 2016, 05:39 PM)
Thinking to port out of maxis and considering either celcom or digi. How much has digi improved over the years in terms of coverage and stability?

I'm Mostly Klang Valley based

Also, their coverage map shows lte a available in my area. Anyone tested the speed and typical best effort connection speed?
*
QUOTE(lucaschong @ Apr 7 2016, 05:52 PM)
i think of porting from Maxis to Digi. I really think the company is progressive and forward looking. It the LTE stable in majority KL area? What about Ipoh? Any advise?

Thanks
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You guys could try getting a prepaid test SIM to check your coverage. The coverage map is just a guideline and is not an accurate indication of coverage & speed. smile.gif
TSjack2001
post Apr 7 2016, 07:24 PM

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QUOTE(tohff7 @ Apr 7 2016, 06:36 PM)
coz spectrum re-allocation only comes in July 2017.

DiGi will get 2x5MHz in 900MHz, vs only 2x2MHz now. Taikor Maxis and Celcom currentlyhave 2x16MHz and 2x17MHz, but reduced to 2x10MHz. Ohh, U Mobile should be better also since they get 2x5MHz
*
Oh right, forgot about that tongue.gif
TSjack2001
post Apr 8 2016, 03:31 PM

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QUOTE(HITAMZZ @ Apr 8 2016, 03:06 PM)
i'm using digi sp45, and internet finish quota.. usually still can received whatsapp messages but slow right.. but mine totally can't receive. or is it finish quota then everything cant receive?
*
Quota once used up is completely restricted until next billing cycle. cry.gif
TSjack2001
post Apr 8 2016, 04:31 PM

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QUOTE(bluehedgehog @ Apr 8 2016, 04:07 PM)
Sigh
old smartplan 148 with device bundle contract only comes with 3gb +3gb data
now 14gb data
pity to old customer like me....
*
Stuck to contract? How much is the penalty? blink.gif
TSjack2001
post Apr 8 2016, 05:05 PM

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QUOTE(bluehedgehog @ Apr 8 2016, 04:53 PM)
Contract 10mths to go
penalty rm650...
hmm....
*
Damn, still a very long time to go....
TSjack2001
post Apr 8 2016, 05:55 PM

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QUOTE(jonnyha @ Apr 8 2016, 05:52 PM)
Quick question on rollover, So a 7gb plan with 2 gb rollover meaning following month I start with 9gb?
I'm still on because 75V, thinking to change to the rollover one, DGpostpaid 78.
Eventhough I just got on this 75V xD
*
Yep, that's correct.
TSjack2001
post Apr 8 2016, 06:44 PM

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QUOTE(jonnyha @ Apr 8 2016, 06:24 PM)
Maybe middle of next month when I finish quota then ;-)
I know they give full... but the pro-rate still hurts the wallet!  cry.gif
*
Why? Pro-rate means that they will not charge you full price. confused.gif
TSjack2001
post Apr 8 2016, 08:16 PM

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QUOTE(xzilem @ Apr 8 2016, 07:49 PM)
Please extend rm10 for 8gb too laugh.gif
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True I want that to be a permanent offer. Limit one for each month and I am happy.
TSjack2001
post Apr 10 2016, 12:35 AM

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QUOTE(ericpires @ Apr 9 2016, 11:31 PM)
Digi Smart Prepaid™ has unlimited calls to 3 friends? Can someone clarify?

How come their new simpack cost RM18?
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You can assign three Digi numbers to your account and you call have unlimited calls to those 3 numbers.
TSjack2001
post Apr 11 2016, 03:44 PM

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QUOTE(owenwong84 @ Apr 11 2016, 03:40 PM)
Hi ...

I got 1 friend on contract end at 2017, penalty will be RM700++.
She is using the plan now is RM148 high voice unlimited call + 3GB.

With recent new plan, i'm comparing the closest plan is Digi postpaid RM128 9GB.
Can Digi upgrade the data?
My friend keep topup the data until every month pay RM190+...
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Can you provide the month that her contract will end?

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