Still having bad latency and packet loss since ytd. I jst sign up hide.me Vpn for a month trial and now the speed is back to what it is b4. Hopefully it will be solve by the time my vpn trial expired.

call again to reset.. if still same have to ask technician come over check ad.

Anyone here who has any power in TM/UniFI? I'm sick of them keep closing my report with fake reasons.

The latest reason I ask them to fix their routing issue or at least give me a reason why the routing issue is happening. The woman close my report. And then I call them they said that she said I requested for my connection to be reseted. Wtf logic is that.

Then today I call again they said they will make a new report for me.(5th time they do this)

Then no follow up. When I call them to check on the report, they say that the report has been closed because resolved.

No Logic.

They keep closing report for no reason and say resolved when they clearly did nothing.

Anyone who has contact with people inside tm please let me know here.

Thanks

Go to MCMC n report out what is the status..

http://www.mcmc.gov.my/

This post has been edited by vincent_utopia: Apr 7 2016, 09:20 PM

Called them to reset port still the same

Are they legit or just give fake reasons like tm?

same as me. i call them third time already. reset the stupid port still the same. at the end i just say to them either u send some technician come else help me cut off. pay like hell use like donkey

Anyone facing slow international access, particularly Facebook a while ago?

since yesterdya my house same, called once to reset port, end up dota2 SEA server still getting high ping.
oh man.. while friend with maxis broadband just playing smoothly.

Will MCMC take complaint seriously?

LOL,

when i called, they said they did not get any packet loss or high ping problems complaints from customers

fucking faggots TM

shit service and shittier connection

there is no transparent in monopoly....they doesn't bother at all. the internet is worsing and no announcement made. this is totally bullshit. when people report they keep denying about it. my friend just got his 100Mbps this afternoon and his connection are totally shitting. from 2Mbps - 55Mbps. he just report and the CS said a technician will get to him this sunday.

Which area are you in? If you call 100 then press report for problem, got list of area affected. Check whether yours affected or not

Yes. Based on my few times experience.

-

This post has been edited by Fornaxlife: Apr 9 2016, 01:50 AM

report SKMM

skmm is efficient for wireless telco but not so for fixed line telco™

Their way of saying "not our problem". I had to use VPN to play on steam, otherwise with all the packet loss n ping capped at 200ms I can't do sh*t

Not even gonna call their customer service... gives you cancer.

The last time I called them, I'm the one who had to suggest to them how to troubleshoot my problem wtf. They can't even differentiate basic things such as a 'router' and a 'modem'


This post has been edited by latios507: Apr 7 2016, 11:28 PM

called them just now, and like always, playing the innocent side, like this fault isnt theirs. lost hope tonight. unbearably slow for Netflix. sometimes wondering why the hell do I pay RM260+ for a subpar service like this.

like that also have