25 thread de and my apartment at taman puchong permai still no unifi gg

nope i think is under maxis

well they say no fiber , but last year some tm guy dig cable from  tm manhole outside of my apartment into apartment mdf room

lel i submit my interest at tm webside like 10 time de everytime no reply

Just now went to TM counter asked.
My VIP 10 was @ RM179.
New 30/10 will be RM199. I missed the promo period.

yushin If you can be patience, just wait until your contract is about to expire
Someone from TM will call you to offer the best promotion available at that time

If they don't call you, do what I did
I waited for the contract of my previous VIP 10 to expire, then I call 100, tell them I want to terminate
But I also tell them to advise their loyalty team to call me to offer the best plan available

Credit cards also have, it is called retention department.

Quick question, has the international link been fixed yet? I am still getting lots of latency issues

i was expect 23 April as completion date due to not easy to repair broken sub cable

At least the international connections was not too bad in the recent weeks unlike when the fault first happened on February 29.

Yes TM is dishonest. They have this slow websites (not local website) browsing issues quit often.

I think I have made more than 10 reports to TM already in two years time. They always try to blame is in my fault.

The last time I reported to tM, I recorded down some slow website browsing issues in my phone to show the technicians. Funny enough they still try to say it is my fault. They said I opened few browsers at the same time to visit websites caused the slow. So I enlarged my phone screen to show them I was just using one browse to visit one website at a time. Then they also use my unifi to visit some websites as a test to see any slow issues. In 5 minutes already found some regular sites slow. It's not a fault on my side, so they just keep quiet and do some settings on my equipment and left. But they never solve this problem permanently.

Anyway YES 4G has a more steady performance than TM unifi.

Used to have this problem. It was due to a faulty power adapter for the BTU. Changed then ok. Check to see if your BTU reboots itself every few minutes.

One question guys. I was told that I have to pay rm30/50 to the installer after installation. Isn't the installation free?

Yeah just on the phone to them to check status and they can't find any record of order being done on their system. Organised as always!

Turns out they did find it in the end    says I'll get a call within 7 working days and we're now on number 3, so next week I guess.

im previously using the Asus RT-N12 and the max speed i can get is 30-40mbps. I guess it doesnt support gigabit connection maybe.
I just changed RT AC88U and the speed increase to 85-95mbps.

Uprgaded to 100Mb. They just fixed the new router.

Here is the speedtest thru LAN :



Here is the speedtest thru phone (5Ghz WiFi) :

Will upload shortly

Honestly, I started off nice, calm and neutral enough. I knew she was probably just another under-paid, under-trained drone.

Paraphrased...

"Encik nak upgrade kepada pakej 30Mbps, tak? Hanya RM179, lebih RM30 saja"

"Terima kasih sajalah. Saya tak minat masa ini"

<some long-drawn out sales blurb about how great and wonderful their offering was>

"Maaf. Boleh cakap Bahasa Inggeris, tak? Lebih senang kalau boleh"

"Tak boleh. Saya nak cakap Bahasa Malaysia saja"

...oooookaaay...

"Kalau saya upgrade, boleh tak saya dapat balik pakej panggilan percuma?"

"Tak boleh. Kalau Encik hendak sangat panggilan percuma tu, kena bayar RM20 lebih"

"OK... bagaimana pula kalau saya minta gantungkan langganan Unifi saya selama 6 bulan. Boleh, tak? Saya akan ke luar negeri bekerja sampai bulan Oktober"

"Tak boleh. Kita jarang bagi tanggungan selama tu. Ada pun, kena tulis surat kepada pihak berkenaan"

"Kalau macam tu, saya cancel sajalah langganan Unifi saya sekarang"

"Mengapa nak cancel?"

"Ini tak boleh. Itu tak boleh. Cik ada tengok tak alamat kediaman saya ini?"

"Ummm..."

"Tengoklah. Tempat saya boleh langgani TIME Fibre Broadband"

<silence>

"Terima kasih, sajalah." <ends call>

unifi so slow right now wew pishang