Wow... after reading all the message, i feel like i kena tipu alr... been using maxis since 2000... loyal to maxis... been using surf more 75 without contract.. last Wednesday maxis CS call me an offer me rm 128 for 7gb + unlimited calls & sms and also rebate rm10 for whole life and additional now promotion extra 3gb data for 6months.. no contract and i say yes and thinking .. finally maxis see me as the loyal customer and decided to offer a food package ... how stupid i am yeah... after seeing all u guys message i will consider going to celcom then... dont know whether the offer still valid?

Maxis for rich n famous don't use it if you can't afford it

Being Loyalty to a certain brand doesn't mean you get a good entitlement lah..

Odooooooiiiiiiiiiiii punya tuhun dis.

If you're not happy, just cancel or port out. or downgrade the plan.

If users r loyal, Maxis will take it for granted

Port out. Seem like maxis didnt really offer you good but just think that you dont know the real offer out there.

Lol so true .. loyalty to maxshit is stupid .. u got nothing in return ..

Use a bank cc still can earn point ..

Use digi sometime got FREE drink at chatime ..

Use maxshit .. they will just ask u to sign more expensive package

At least you got offered something, sis. I'm paying 128 for 3GB and no rebates on contract.

Yes, Celcom offer still valid till 31st May 2016

I am in 128 plan with 3GB data. Got an sms offer to upgrade to 10GB data with additional RM30. I think your source is right on but they might not finalised their plan yet.

Called back Maxis to verify the offer but they claimed no such offer.

Perhaps to selected customers who are not on any contract. Nevermind I just wait until my contract finish.

Maxshit no hope.... giving diff treatment to different customer

Maxis useless & hopeless telco currently. U may alternative choice such like u mobile

been with maxis for more than 10 years (hotlink -> sub-line under my dad postpaid -> principal), my dad oso port to u mobile d lol

my package is surfmore 75, 22/3 they call offer 7gb+unlimited call and sms for rm98, was busy that time so reject them straight lol

my concern is quality la coz i need to travel around for work and maxis data quality i got no complaints

i rarely call and sms, and got spotify, my monthly bill around 80-90

maybe will consider port to celcom and see can get good counter offer package or not


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yup i hv had the same experience with uMobile..... been with them as a prepaid broadband customer since 2012/13 then upgraded to their p70 hero plan last year when they started with 4.5 + 2.5 gb of data. they auto upgraded me to 7gb no limits high speed broadband after 2-3 months and recently last month they again auto upgraded me to 15gb.👏🍻 and all contract free packages.

no telco is perfect but i didnt even need to ask uMobile for better treatment. subscribers should be aware and always look out for their own rights. its terrible that maxis treats its loyal customers of over 20 yrs like that. please teach the arrogant maxis management and board many hard lessons when it comes to OUR MONEY.

Is there anyone using maxis zerolutio plan now? Do mind to share with me how they display or allocated the phone price amount inside the bill? Because if possible, I may wanna claim to company together with phone bill.

event headline punya English pun kantoiiiiii bonggol. 😂😂😂😂
using digital what......????

back in 2011/12 i used to be on the team (in an outsourced agency) that monitored their social media sentiments and collected business intel to keep them informed. my team specifically alerted them on a daily and monthly basis when such matters were red-lining. looks like they havent learned much from the days of billshock syndrome.

This post has been edited by casphere: Apr 3 2016, 12:28 PM


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That's exactly what I ask when they offer me this. I insist he send me an email and he did with an excel in the workings. Then I ask where in the contract will state that this is free for life or discount free for life he said don't have but maxis will give it (it's like trust maxis they will honor what he said). I just loled myself.

I was a maxis user, for my case, on my phone i see the H+ or 4G logo a lot but data is barely usable in my area. So naturally the phone keeps reloading shyt and the data burns away even faster from all the reloading. Im not living in some forest, Im in PENANG (Bukit Mertajam and Butterworth area). Eventually it felt like Maxis is doing it on purpose to make me upgrade to a more expensive plan.

I got fed up and changed to Celcom. No more such garbage and i actually get more value for my money.

how long normally will it take to port out? Yesterday I port out all 7 numbers (1 primary and 6 supplementary) from Maxis to Celcom. Still didn't receive any SMS. My sister who is only have one number in single account already receive the SMS mention her request to port out is in process by Maxis.

I already port out for my family member of 5. Every months i saved ~RM200 Yet getting more data. The telco signal and quality same with Maxis. i get 4G all the time so why must i return bk to maxis? Hahah.......

O... I got that offer too. Friday morning went to Celcom apply port line to rm80 (10gb+unlimited call).

Maxis called at evening to offer rm68. (5gb+unlimited call).
I ok with it.

Then I say wanted to change for my family too. Because they also porting to Celcom soon.
The customer service ask me to wait. Because the rm68 package now only offer to customer whom handle by some office. Now their shipping brochure, banner, marketing material to other stores.
So The official announcement will be end of this month. Then can go any store to change.

I have been 10 years with maxis and I already ported to celcom.. the line is better. My office is in the middle of the building, the line used to be very poor, I always thought this is because of my office location. However, after switching to celcom, surprisingly it is better, I can even receive call in elevator. Never try never know. No harm to try celcom since it gives fair offer and no contract.