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 Maxis, Maxis

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casphere
post Apr 3 2016, 12:01 PM

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Joined: Jul 2011


QUOTE(firstsight @ Apr 3 2016, 12:05 AM)
been a digi user 10 years then maxis 1 year then Umobile 2 years.

maxis always has the best customer service, but problem is internet too slow, too expensive, after i change to Umobile, i have no more worry abt anything, been using the 5G data package @ RM80or90/month if not remember wrong then they auto upgrade me to P70 7GB data package n then recently i got a msg abt my data is being upgrade to 15GB/month, n unlimited voice call....all is just RM70 only, n my subline @ RM10/month can share all my data....

so why maxis?
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yup i hv had the same experience with uMobile..... been with them as a prepaid broadband customer since 2012/13 then upgraded to their p70 hero plan last year when they started with 4.5 + 2.5 gb of data. they auto upgraded me to 7gb no limits high speed broadband after 2-3 months and recently last month they again auto upgraded me to 15gb.👏🍻 and all contract free packages.

no telco is perfect but i didnt even need to ask uMobile for better treatment. subscribers should be aware and always look out for their own rights. its terrible that maxis treats its loyal customers of over 20 yrs like that. please teach the arrogant maxis management and board many hard lessons when it comes to OUR MONEY.

casphere
post Apr 3 2016, 12:21 PM

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Joined: Jul 2011


QUOTE(tky1993 @ Apr 3 2016, 03:03 AM)
Why any small business can out-market any big business using digital?? Hahaha how ironic. Just look how Maxis is going the downfall leading by a bunch of idiots. Head of marketing kononya.
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event headline punya English pun kantoiiiiii bonggol. 😂😂😂😂
using digital what......????

back in 2011/12 i used to be on the team (in an outsourced agency) that monitored their social media sentiments and collected business intel to keep them informed. my team specifically alerted them on a daily and monthly basis when such matters were red-lining. looks like they havent learned much from the days of billshock syndrome.

This post has been edited by casphere: Apr 3 2016, 12:28 PM


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