I'll let the pictures do their own talking

PS: Join me spam @MaxisListens on Twitter and attach the screenshot of Digi, Celcom & UMobile postpaid plan
Let's see how well they "Listen"

Celcom


Digi


UMobile


Maxis


This post has been edited by sHawTY: Feb 2 2016, 03:59 PM

abandoned maxis for 10+ years, don't care about them anyway.

maxis top kek

Maxshit.

still use maxis? come on man.... MNP

I've been using Celcom First Basic 38 for nearly 7 months now
Was a loyal customer to Maxis for 12 years & I'm not going back until they listen to their customers about their overpriced packages

This post has been edited by sHawTY: Feb 2 2016, 02:34 PM

Loyalty in mobile operators means nothing. They are not been using same equipment as to the time when u firstly subscribed to them.
They have evolved.
Unfortunately, maxis has not been competitive with their prices. Some customers just see the "name" and do not consider the pricing nor the quality of service. Or rather some just dont want to have the hassle of switching to better deals.
You are loyal customer but if they cared about u, they would have offered you a special deal for being loyal.

Ya. Maxis do what. Got updating prai?

i LoL-ed to myself as Maxis user,
haaiizzzzzz

Just converted to Celcom

JUST HOP HOP AND USE THE BEST DEAL

maxshit only know to say business ethics this cannot that cannot summore ceo from digi..cheapest in the market ka maxshit rm98 for 1gb,masuk hutan can use or at south china sea underwater can call..branding bukan main cs all ego berlagak like maxis bapak dia buka.

Their older plans was good. So to jump I need to sacrifice my old plan which I can never get back, so need to be very very sure.

Like I'm still on the old SurfMore75 + 5GB auto add on. RM125, which is slightly more expensive than Celcom right now, but that 10 GB I can use freely, weekdays or weekends while Celcome only 5GB can use freely on weekdays, and weekend ada different calculations.

I'm playing the waiting game je right now.

LOL

even sialcom have better new plan..10gb.. unlimited calls ..rm80 only

The only ISP with carry forward data
I'm using First Basic 38, every month always get 6GB back because I use very little data

celcom very hard to get 4G .. mostly 3G ..
inb4 .. located at Ara Damansara

maxis real maxshit. my free 2gb data period ended this month. playing the waiting game till end of month for maxshit to come up with something if not im jumping ship.

Haha, I was thinking the same thing too. I guess their marketing team already on CNY cuti.

cheap thing no good.
good thing no cheap.

Guys, let's spam @MaxisListens on Twitter and attach the screenshot of Digi, Celcom & UMobile postpaid plan
Let's see how well they "Listens"

I just posted this on my Facebook asking friends & family to spam @MaxisListens twitter regarding their overpriced postpaid plans

Same here.

Were asked by their sales rep to change to MaxisOne, I meekly told them don't be idiots suggesting inferior product to me.

That U Mobile plan looks tempting... They ride on Maxis bandwidth too.

Which part of it is good? The service? The product? The coverage? Or the branding name that makes you feel it is a good telco who appreciates customer?

So you're trying to say Maxis is a good mobile provider?

same here for all my 3 lines..but their lines sometimes ok sometimes sial/sucky..pity want potong

ive been using maxis for 14 years. but now im mnp-ing to celcom. screw maxis, like others said, loyalty means nothing to them.

why so emo? market forces at work. you can price your products at certain level , and if there is continuous sustainable demand for it, it can remain priced at that level

If demand drops , then prices will be adjusted accordingly. cheers. I too find maxis products overpriced but I have lots of friends staying with maxis due to their good data experience. cheers

This post has been edited by Chrono-Trigger: Feb 2 2016, 09:39 PM

maxshit none of the Maxis staff want to say anything here...

they cannot do anything... Maxis ONE is the only ONE expensive plan
they keep on focus on how fast Maxis is... but they cannot offer competitive plan
remove old affordable plan and FORCE new subscribe change to ONE expensive plan

Celcom Digi Umobile started to have >7GB Plan for RM80 or less (Maxis need RM188)

I think the Maxis CEO is killing the company til become Maxshit

This post has been edited by vez: Feb 2 2016, 10:50 PM

Not to stand at any side , Maxis Celcom Digi or whatsoever,

I believe every company have the right to have their own marketing and pricing strategy right?

Just like fashion, you can buy cheap clothes @ RM 50 for 3 T shirt at Brand outlet, but 1 little cloth with same design might cost you RM200 at branded shop.

No point to complaint and spam their Facebook or twitter, the only reason why I see you guys doing this is just to admit their network is good, so you wish they are cutting their price so you might port in and use their service back.

But from my friends who working at Maxis told me earlier, their management not intended to involve in this price war at all...

Nevertheless, I agree Maxis pricing is at the high side compare to the others like Celcom, Digi

LOL

Last year when Data war start between telco.

Maxis still got offer free 2GB data monthly as Loyal Customer.

Until recently, i got sms said that i had use up all my data limit than only i know the offer is gone.

And thinking bout to MNP, since the ROI with maxis surfmore is not good compare to others liao.

Add-on :

Man, last time i still get spotify premium. Now it's been force to One-Plan 128 only get that offer.

Come on, DIGI free music unlimited + 1 year of iFlix.

This post has been edited by stevenX: Feb 3 2016, 09:36 AM

Really?

I am currently using Maxis, Celcom and Digi, and from my experience, Maxis line is the best, then follow by Celcom or Digi

My hometown located at at small kampung/pekan at Johor, and as of now only Maxis having 4G overt there, while Celcom and Digi is 3G only,

so no complaint for Maxis so far for their network

Hard for me to admit this but I agree with him
Celcom is quite weak in my office & at home
Previously was using Maxis, the coverage at office & at home is quite good compared to Celcom

Nevertheless I'm not going back to Maxis until they revise their pricing

This post has been edited by sHawTY: Feb 3 2016, 11:57 AM

Will this affect the coverage?

http://www.skmm.gov.my/Spectrum/Spectrum-A...Allocation.aspx

Coverage will not be affected, but capacity yes.

So we going to foresee connection drop out and weak signal?

DG, Mxis, Cel seeing drop in spectrum in 1800MHz.
What it means is, they have to work do with less resources.

For customers, you may expect little impact : especially is call quality (not so clear), call drop (in congested areas, such as malls and etc), lower data rate (in high demanding places).

The signal level will be still ok. As they will not adjust the transmitting power. You may realize that even with FULL BAR, you are not getting optimum speed or quality. This is due to limited capacity.

I have 3 more months before my contract expires. Hello Celcom!!! I can't wait for that moment.. Bye Maxis

But the Celcom 5GB+5GB plan is until end of March and Digi 75 plan is until end of Feb only.

After 3 months both plan will say Bye to you

Those who registered before the promotion ends, will stay with the plan forever unless the change to different plan / different telco
The promotion period is to provide you with a final date to join

I mean he/she want to port out and join the Digi or Celcom promo plan after his/her Maxis contract expired in 3 months time. But after 3 months both plan already no longer available for new sign up

Poor people also can enjoy their line geh, just use prepaid Hotlink will do

Ohh, pardon me for misunderstanding
Don't feed the troll

im in process of mnp-ing to celcom. then just now maxis called me to offer me new plan. i have been using maxis for 14 years, only now when im leaving baru mau offer ka? funny la this maxis.

oh btw, i was offered maxis oneplan 158 at rm78 only. so whoever paid rm98 for 1gb, i really pity you guys la.

Maxis bye

Maxis Why can't you offer this to everyone?
You do know that people will flock to you if you open this plan to the public right?

Memang it is with 2 YEARS CONTRACT as they called me too yesterday!!! I was a loyal Maxis user for 15 years. Who the hell want that 2 YEARS CONTRACT while other telco can afford CONTRACT FREE .
My MNP from Maxis to Celcom successful within 24hours

Maxis What a shame
Other telcos is capable of offering a lot more without asking their customers to sign any contract but you bait the customers with this cheap trick

Oh! That means they are pretty desperate already. When I ported out last July, they countered offered me was way worse than this. Was with them for 13yrs and 3 other supplementary lines.
I guess they do learn a bit just not fast enough.

This post has been edited by brutus: Feb 5 2016, 05:31 AM

Maxis called me to have the same conversation earlier today and made their counter offer known to me. I counter-proposed and they were supposed to call me back a few hours ago but didn't. Now I pray they don't delay my MNP for both lines. I was with them for 18 years. Never felt valued as a customer, EVER. Hence I'm porting out. Loyalty is just a word in a dictionary to Maxis. Nevertheless, I wish them well as I'm moving into the unknown ; )

I'll share what they offered me once my MNP is successful.

Porting out to Celcom just now. ngeh ngeh ngeh.

Maxis offered me a free Samsung Galaxy Note 5, rm88 (7+1GB One Share unlimited calls & SMS plan with rm100 monthly rebate) and a rm48 One Share Supplementary unlimited calls&SMS plan while tied to a 2 year contract as a counter offer to my intention of switching to Celcom's First Gold Plan and First 1+5 Supplementary Plan. The thing is their counter offer is inferior to Celcom's plan and it's even more expensive than my existing rm98 One Plan + rm30 Supplementary Plan. I don't know what they're smoking (read: thinking).

As they say all good things must come to an end. I can't say I didn't try on my side. Certainly, in this case, Maxis was the disinterested party. They let go of an 18 year relationship.

have you received notification from maxis? I have not, settled my outstanding bill around 3pm.

This is precisely what went thru my head when I decided to MNP. They can spend millions of RM to recruit new sign ups but could not allocate some few hundred Ks to retain loyal customer.
Guess they only value those high ARPU and corporate group.
For all they care, even after losing loyal customers they still make higher profit!
Maxis 2015 Q4 Results

Maybe to them they bid us "Good Riddance"!

Bro, I signed up their Maxis Fibre home internet plan and they only give me rm10 rebate. New Maxis subscribers get rm20.

Something is wrong with their logic.

[quote=cristiano7mu,Feb 6 2016, 10:19 PM]
have you received notification from maxis? I have not, settled my outstanding bill around 3pm.


already received sms. Hehe. Waiting for activation

[quote=botaknet,Feb 7 2016, 03:27 AM]
[quote=cristiano7mu,Feb 6 2016, 10:19 PM]
have you received notification from maxis? I have not, settled my outstanding bill around 3pm.


already received sms. Hehe. Waiting for activation

[/quote]

That's fast!! Maxis hekpdesk asked me wait till Wed. They only process during working days.

After killing Biz68, Biz99, legacy RM99 unlimited internet and recently killing the Spotify + 150MB plan. I decided enough is enough.

I am planning to move most of my numbers from Maxis to Celcom.

The hassle of MNP is painful though.

Ini kalilah.

The purposely made it hard for MNP i presume.

Maxis would still can say their revenue gets better, not rocket science ya, thier subs are willing to pay high rates (for now). but their churn rate is increasing.

Wtf? Why cant they open up all these plans to public or customers?

Why would they? We are flocking to sign up with them.

Let them hear the voice of the customer. Just maybe, maybe they will reconsider. If the attrition rate is high enough to shake up their senior management and maybe send some shivers down the spine of their top decision makers the general public might just be able to enjoy more rational and reasonable rate plans from this GIANT telco.

Right now Maxis doesn't hear us.

I got to admit, Maxis support is awesome. It is really good, a call can get everything from switching plan to termination done quickly. But then do you call them every day? I only call them a few times a year.

Maxis network is great but Celcom is not far behind on this. Maxis is faster but Celcom's coverage is wider. So I guess it is a tie.

With Celcom new infra sharing with TM, I believe they are going to get better on their speed.

I am sorry to say altough Maxis line is expensive, but Celcom line was really suck at my hometown...

I back to my hometown for CNY celebration now, I manage to get H+ signal but the page/browser just doesnt move at all.. speedtest results 0.2-0.3mbps..

Luckily I still have Maxis prepaid sim (Hotlink) with me, I manage to get 4G and the speed is awsome.. perhap, too many Maxis users are ported out and line was not congested now..

It is hard for me to admit Maxis line was awsome at my hometown now for this 1 week CNY celebration...

But hopefully they will do some changes to introduce some better price postpaid plan in the future..

For me, both line quality and price are equally important for me

This post has been edited by ckyow1: Feb 7 2016, 03:42 PM

pity you bro.....

Guys, I'm currently on the SurfMore 50 plan. RM 50 for 2gb data. But recently Maxis has been giving +2gb for free per month, so total data quota per month is 4gb.

However my friend told me that this has ended and the plan is now back to 2gb per month only. Is this true? If that's the case I'm jumping to Digi 75 plan with 7gb.

yup it is true, only 2gb afrer 2gv free ended. so i port in to digi smartplan 75. bye maxis. too expensive eventhough the line is superb.

Porting out once back from CNY

10 years with Maxis. Always the most expensive one

many Maxis users ported out recently, maybe after tis less congestion on the network for those still stay loyal

today 12 pm my new digi sim card is activated but maxis has yet to deactivate/cancel my account.

means both my old maxis sim and new digi sim are using the same number at two telco. @@

helpdesk give same reason again... they only process port out request during working days.

Why not call Maxis to expedite the process? Reminds them every 6 hrs until it's done. If they delay, you'll pay for unutilised/overlapping cellular coverage from both service providers at once. By right, if Maxis had yet to disconnect or complete MNP, DiGi shouldn't activate your new SIM now.

http://www.malaysianwireless.com/2016/02/m...internet-users/

This post has been edited by sHawTY: Feb 12 2016, 11:05 AM

I've just switched my mom (My supp line) from SurfMore30 to U28. Waiting final release from Maxis. Wahaha.. Woohoo...

Wait till my contract expires... I will abandon ship too

none of the Maxis staff can comment anything about Maxis ONE expensive plan

i guess it is only Maxis going opposite direction where Celcom, Digi and U Mobile continue be more competitive....

Maxis... DATA become expensive and more expensive which forcing new subscriber to their ONE expensive plan

Celcom, Digi and U Mobile continue to provide cheaper DATA plan... with free calls/sms

recently my friend change from Maxis surfmore 50 to Digi 75.... the next day Maxis call him why he change... he ask Maxis can offer RM75 7GB or not? LoL

to be honest, Celcom, Digi is doing good in coverage... Maxis speed is faster, BUT we do not need 20Mbps of speed with 2GB of data plan @ RM50

p/s: Morten Lundal must leave Maxis... he must be the tumor in Maxis... ever since he joined Maxis... all data plan become EXPENSIVE... he must be secret agent to kill Maxis

This post has been edited by vez: Feb 13 2016, 03:01 AM

Why Maxis people so quiet here? Sleeping ah?

I use Maxis because im satisfy with their 4g coverage & quality (indoor & outdoor) and free spotify.

3Gb package for me is enough, the rest office & home use wifi.

In terms of value honestly umobile is better, but their coverage and internet speed not so reliable (in Cyberjaya)

Celcom plan not unlimited, but 100mins only..

What are the benefits of FIRST™ Gold?
On top of 4GB monthly Internet, 100 mins + 100 SMS, customers will also enjoy:
Free Internet every weekend (up to 4GB Internet per month)
Internet Bonus
Carry Forward Unused Internet (up to 4GB Internet)
FREE Yonder Music for 12 months
4GB complimentary Celcom WiFi

You got your facts wrong i supposed ?

Celcom FiRST GOLD 80 plan is UNLIMITED for ALL calls & the internet data plan’s 10GB data quota is actually split into two equal 5GB portions: a “main” monthly 5GB data plus an additional 5GB data that’s allocated only for the weekends (1.25GB every weekend).

This plan also comes with the ability to carry forward unused data. However, this will only apply to the 5GB of monthly data. As for the weekend data, they will refresh every weekend, meaning that any unused data from the 1.25GB quota will be forfeited the following Monday. It should also be noted that Celcom will use this weekend quota ahead of the user’s monthly data on weekends.

Besides that, the plan also offers unlimited calls and texts to all networks, and a free 12-month trial to Celcom’s Yonder Music app, which allows you to stream music for free.

Finally, subscribers will also get 5GB allocation when using Celcom’s WiFiPlus zones, and bonus Internet of 1GB when your bill hits RM225 and above, or 2GB when your bill tops RM500 (roaming charges not included).

From the terms and conditions, this plan is a limited time promotion that will end on 31 March 2016.

Source: http://www.lowyat.net/2016/94344/celcom-fi...t-rm80-a-month/

This post has been edited by ONGEDWIN: Feb 13 2016, 08:33 AM

Hi guys, I am also a 20 years on maxis. 20 years!
My contract will be end october. All the extreme bad encounter with maxis centre for the last contract, seriously no point to bring out anymore.

I would like to know, the Strenght of Celcom. I understand their line coverage is widest, and i heard their 4G not as fast as maxis, are this true? Cause I will be going to celcom once my contract end. I only concern is few time a year will be travel back to home town from KL, if the 4G doesnt work properly, it will be not so enjoyable. ( can still live with it) KL should be getting proper 4G signal. I am a light user on 4G, cause usually is connected with WIFI. Unless traveling to outstation, 4G become my best friend....

And yes, unlimited call and sms is needed (Yes, SMS is needed). Or frame it on highest free call by minutes is best.

Digi and Umobile is last choice. Tq

This post has been edited by macpolian: Feb 13 2016, 10:10 AM

wrong place to post.

u better post at Celcom thread
https://forum.lowyat.net/topic/917571/+2760

I got my facts from their official FAQ page: https://www.celcom.com.my/personal/plans/go...d=1439663563811

yeah perhaps this limited promotion end by 31march 2016, meaning whoever subscribe now will enjoy the unlimited call / sms for only 1 month. and after that only 100 mins.

Their FAQ's is not updated
Wrong again
Before you make all this assumptions, go to the Celcom HQ yourself to get a clearer answer

That First Gold plan you see in the FAQ is the old First Gold RM100 plan, not the new First Gold RM80 plan

Those who subscribe before the promotion ends, will get the unlimited call for eternity unless you change to other plan
If by following your logic, I wouldn't get the 50 minutes free calls & 3GB data for only RM38 per month anymore for the Celcom First Basic 38 that I registered in June last year

Don't be loyal to a fault
Learn to accept that everything has their own pros & cons

This post has been edited by sHawTY: Feb 13 2016, 04:58 PM

-deleted- (repeat)

This post has been edited by ONGEDWIN: Feb 13 2016, 05:11 PM

EXACTLY!!!

Bro, your link is OUTDATED & NOT for FiRST gold 80 promotional plan!

For FiRST Gold 80 promotional plan FAQ is via this link --> https://www.celcom.com.my/personal/plans/fi...p=1439663563811

This plan charges and free calls will be FOREVER unless you change to othe plan . It is NOT that the free calls wil end in march 2016. It is ETERNITY!!! FOREVER !!!

well its not loyal to a fault, but based on my finding so i post it here, yeah i maybe wrong for not getting full information, but what i posted here is based on some facts that i read in their official website.
i've been switching over from Celcom to U mobile now with Maxis, and finally i feel that i pay extra for the peace of mind having coverage and good 4g connectivity.

Based on my experience of switching 3 telcos within this past 3 years:
Umobile: connection sucks within cyberjaya area especially the new buildings and parking lot. even i barely get signal in my own office. everytime want to receive sms for TAC i have to go to balcony and raise my phone to receieve that bloody sms. (very very cheap telco)

Celcom: got signal but not steady. i was hoping to get good 4G however its just a hope. i admit KL area excellent, but again not cyber. and yeah they eat my money by subscribing all the rubbish content without my prior consent. only able to get rid of it after i call their CS

Digi: (my wife using) slightly better than Umobile

Maxis: nothing much to complain except their premium price. but i feel its okey as long as they give premium quality of internet connection, call quality, coverage. i dont bother much about CS anyway.

Afterall this is maxis talk not celcom talk.. i assume i didnot do anything wrong posting it here. if you want post more details about the celcom plan perhaps you should move it to other thread.

before Mod come & give warning, better post all the promo/plans etc. on Celcom at their thread. This is Maxis Thread

Lu tak suka, lu pergi Celcom/Digi/Umobile

- Ananda Krishnan

Another Maxis Fanbuis?
This thread is opened to compare pricing and ask Maxis why are they not reducing their overpriced package
And in order to do that, we have to show what other telcos is offering

You want to report, go ahead

Not Maxis supporter.

thanks

Tu semua butt hurt punya Maxis contract customers, dah dapat free phone, kena lah cekik.... he he he

Kalau tak suka, mnp saja lah..... bising sini buat apa.... :-O

Just having a dinner with my friend working at Maxis HQ management team and back to home now...

I guess maybe for those who are hoping Maxis will call you back when port out or Maxis will come out with better plan.. can stop dreaming about this

The info below might sound irritating for some of you ( Insider info)

1) Maxis management do not have any intention to involve in this price war at all, they will keep their current plan with focus more the network quality

2) For those using the port out as method and hoping for their retention unit will call back and offering some better plan, make sure your monthly usage is more than RM200 and with Maxis with at least few years and with good payment record, otherwise, they wont call and retain you, dont waste your time

3) For the news they are losing customer in recent business quarter, yes, it is true, but still, Maxis revenue is growing instead of dropping, they "purposely" do it to let go those low usage customer, and their focus will be for those with high monthly usage. As of now, they still have around 700K customer who is using Maxis One Plan, and those will be the customer they wish to retain in their profile. My friend did mentioned me sometimes like ARPU or ARPH thing, if not mistaken the ARPU is average usage per user, for more details you may ask your accountant's friend, I not sure what is that in details

4) Overall, Maxis focus in 2016 will be better network, they are the telco spending the highest cost to expand their 4G LTE network in the past 1 year compare to Digi, Celcom and Umobile, and also focus on hight ARPU/ ARPH customer with better profile

That is all I know as of now.... Just for sharing, TQ

The only thing I can say is, their target market is different from Digi and Celcom now..

This post has been edited by ckyow1: Feb 13 2016, 09:31 PM

Item 3, yes I can confirm. It's on one of the Investment Bank Research Report on Maxis Berhad. They are focusing on high ARPU customers. Report mention rm150, but you're saying rm200. Since yours is Insider Info, so must be true.

listen =/= action

but my colleague on surfmore 50 (after calls/sms, monthly just RM60-70 bills), change to Digi, Maxis also call him the next day, ask whether he will continue do use Maxis if they can give better offer... he straight told Maxis personnel, no need... because he is now on RM75 7GB Digi plan

I think is true Maxis only focus on higher monthly usage peoples, such as corporate one, because some of my friends their corporate line all is Maxis... Maxis give better services to corporate users i feel...

Maybe your friend is with Maxis for many years, and the payment record is on time every month, and they might call as well for this group of customer (stable income source)