My friend got offered RM 68 for the same package as well.
What Are You Doing Maxis?, RM98 for 1GB?
What Are You Doing Maxis?, RM98 for 1GB?
|
|
Feb 22 2016, 11:46 PM
Return to original view | Post
#1
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
My friend got offered RM 68 for the same package as well.
|
|
|
|
|
|
Feb 23 2016, 05:54 PM
Return to original view | Post
#2
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
Apparently you need to submit port requests only Maxis will call to counter offer. Otherwise contacting their support team is useless as they have no idea what is going on.
|
|
|
Feb 23 2016, 08:14 PM
Return to original view | Post
#3
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
|
|
|
Feb 24 2016, 12:25 AM
Return to original view | Post
#4
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(SamD @ Feb 23 2016, 10:47 PM) Not entirely correct. This was what happened to me this morning : Wow really? Let's try it later.1. I called up the CS at 123 and told them I wanted to speak with the loyalty team because I was seriously intending to port out but not yet initiated the porting process. 2. They did the standard account verification, created a ticket and told me someone from the Maxis would call me later. 3. Then, in the afternoon I received the call, and the guy introduced himself from Maxis and discussed about my intention to port out. 4. He then asked about how much data I wanted and presented the various available (read "counter") plans. 5. One of them is the RM68 with 5GB with unlimited call and SMS, valid for two years/24 months and no contract. Basically it's just the RM158 OnePlan with RM90 rebated over 24 months. Same goes for the RM188 OnePlan with RM100 rebate. 6. He further stated that during the 24 months period, I'm free to change plan or port out and there will no penalty imposed. 7. I asked for email confirmation on these T&C, he responded "can't spell these out in email" but such will be reflected in the new bill. 8. I accepted the offer, but since I was still with contract on the existing plan, I was told to pay up the remaining termination penalty cost first. 9 He then activated the new RM68 plan for me So, bottomline you just need to call up the CS and take it from there. Yes, you can. Just pay up the remaining termination penalty cost and you'll be OK. P/S:The CS @ 123 will pretend to tell you there is no "loyalty team", however you just need to insist |
|
|
Feb 26 2016, 12:31 AM
Return to original view | Post
#5
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
14,899 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
QUOTE(Maxis @ Feb 25 2016, 10:14 PM) We noticed that there has been some speculation on recent posts put up regarding special offers given to certain Maxis customers and we’d like to clear up a few things. You can keep the special offer to yourself.Yes, other than our standard promotions, our marketing team often pilots non-standard offers for marketing research where a small number of customers are selected based on certain criteria such as their tenure with us, their monthly usage, payment records, location and many others non-common customer profile attributes. These offers are by invitation only and if you are selected, GREAT! You will receive that special call So, we hope that this has helped to clear up some concerns as we wouldn’t want anyone to attempt to port out only to be disappointed. Celcom here I come. |
|
Topic ClosedOptions
|
| Change to: | 0.0208sec
0.58
6 queries
GZIP Disabled
Time is now: 4th December 2025 - 08:52 AM |