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 What Are You Doing Maxis?, RM98 for 1GB?

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ryansxs
post Feb 2 2016, 02:30 PM

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still use maxis? come on man.... MNP
ryansxs
post Feb 2 2016, 02:38 PM

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QUOTE(sHawTY @ Feb 2 2016, 02:33 PM)
I've been using Celcom First Basic 38 for nearly 7 months now
Was a loyal customer to Maxis for 12 years & I'm not going back until they listen to their customers about their overpriced packages
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Loyalty in mobile operators means nothing. They are not been using same equipment as to the time when u firstly subscribed to them.
They have evolved.
Unfortunately, maxis has not been competitive with their prices. Some customers just see the "name" and do not consider the pricing nor the quality of service. Or rather some just dont want to have the hassle of switching to better deals.
You are loyal customer but if they cared about u, they would have offered you a special deal for being loyal.

ryansxs
post Feb 2 2016, 03:03 PM

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QUOTE(fattfatt1818 @ Feb 2 2016, 02:46 PM)
maxshit only know to say business ethics this cannot that cannot summore ceo from digi..cheapest in the market ka maxshit rm98 for 1gb,masuk hutan can use or at south china sea underwater can call..branding bukan main cs all ego berlagak like maxis bapak dia buka.
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LOL rclxms.gif
ryansxs
post Feb 3 2016, 11:18 AM

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QUOTE(ckyow1 @ Feb 3 2016, 01:13 AM)
Not to stand at any side , Maxis Celcom Digi or whatsoever,

I believe every company have the right to have their own marketing and pricing strategy right?

Just like fashion, you can buy cheap clothes @ RM 50 for 3 T shirt at Brand outlet, but 1 little cloth with same design might cost you RM200 at branded shop.

No point to complaint and spam their Facebook or twitter, the only reason why I see you guys doing this is just to admit their network is good, so you wish they are cutting their price so you might port in and use their service back.

But from my friends who working at Maxis told me earlier, their management not intended to involve in this price war at all...

Nevertheless, I agree Maxis pricing is at the high side compare to the others like Celcom, Digi  tongue.gif
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Really?
ryansxs
post Feb 3 2016, 11:55 AM

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QUOTE(crusher @ Feb 3 2016, 11:53 AM)
Coverage will not be affected, but capacity yes.
ryansxs
post Feb 3 2016, 12:01 PM

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QUOTE(crusher @ Feb 3 2016, 11:58 AM)
So we going to foresee connection drop out and weak signal?
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DG, Mxis, Cel seeing drop in spectrum in 1800MHz.
What it means is, they have to work do with less resources.

For customers, you may expect little impact : especially is call quality (not so clear), call drop (in congested areas, such as malls and etc), lower data rate (in high demanding places).

The signal level will be still ok. As they will not adjust the transmitting power. You may realize that even with FULL BAR, you are not getting optimum speed or quality. This is due to limited capacity.


ryansxs
post Feb 7 2016, 01:21 PM

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QUOTE(blacktubi @ Feb 7 2016, 11:12 AM)
After killing Biz68, Biz99, legacy RM99 unlimited internet and recently killing the Spotify + 150MB plan. I decided enough is enough.

I am planning to move most of my numbers from Maxis to Celcom.

The hassle of MNP is painful though. sad.gif
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The purposely made it hard for MNP i presume.

Maxis would still can say their revenue gets better, not rocket science ya, thier subs are willing to pay high rates (for now). but their churn rate is increasing.
ryansxs
post Feb 13 2016, 11:23 PM

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QUOTE(ckyow1 @ Feb 13 2016, 09:29 PM)
Just having a dinner with my friend working at Maxis HQ management team and back to home now...

I guess maybe for those who are hoping Maxis will call you back when port out or Maxis will come out with better plan.. can stop dreaming about this

The info below might sound irritating for some of you ( Insider info)

1) Maxis management do not have any intention to involve in this price war at all, they will keep their current plan with focus more the network quality

2) For those using the port out as  method and hoping for their retention unit will call back and offering some better plan, make sure your monthly usage is more than RM200 and with Maxis with at least few years and with good payment record, otherwise, they wont call and retain you, dont waste your time

3) For the news they are losing customer in recent business quarter, yes, it is true, but still, Maxis revenue is growing instead of dropping, they "purposely" do it to let go those low usage customer, and their focus will be for those with high monthly usage. As of now, they still have around 700K customer who is using Maxis One Plan, and those will be the customer they wish to retain in their profile. My friend did mentioned me sometimes like ARPU or ARPH thing, if not mistaken the ARPU is average usage per user, for more details you may ask your accountant's friend, I not sure what is that in details

4) Overall, Maxis focus in 2016 will be better network, they are the telco spending the highest cost to expand their 4G LTE network in the past 1 year compare to Digi, Celcom and Umobile, and also focus on hight ARPU/ ARPH customer with better profile


That is all I know as of now.... Just for sharing, TQ  sweat.gif

The only thing I can say is, their target market is different from Digi and Celcom now..
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Revenue = Total number of users x ARPU
In simple calculation, despite drop in total number of users, ARPU remains high, therefore your revenue is still up there. At the short run, yes it sounds great. But in a long run, losing customers are something that in telco we try to avoid.
Now retaining high ARPU customers are not easy. They are demanding and smart at the same time. You network got to be top notch. Frankly speaking, all telcos are trying their best. The demand for data is so high that telcos are struggling to keep up with ever growing volume of data.
They (Maxis) is seeing the user drop trend, they will have counter strategy to retain customers or reduce the churn rate. How? Reduce price or offer better deal for their loyal customer.
Maxis not in the price game? Well all telcos around in other countries eventually will get into this game. Simply ask a question, if you need to cut on your monthly expenses, which expenditure you will willing to cut?

Before MNP was introduced, telco can be "safe" in maintaining their price irrespective to their competitors. How many of use willing to change our phone numbers? MNP was in fact was introduced to give freedom to the users to opt for the best. In term of money value.

Network quality now is very very subjective. Not even one telco in Malaysia can 100% say their network is the best. Some provider have great speed in one place, but suck in the other. Those who has their office/home and the speed is great, they will claim that particular telco is the best. But check all area (drive test) and youll find the real % of coverage and capacity of network. And no telco ever want to reveal this real drive test result. They just "claim" their coverage is such and such.

Maxis has been doing alots of changes since the new CEO (ML) took the office. Of coz as a CEO, his prime objective is numbers. In current state of economy, adaptation to users needs is very important to keep you in the business.
ryansxs
post Feb 27 2016, 02:02 PM

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QUOTE(csvlee @ Feb 26 2016, 10:33 AM)
Dizzy just seeing all these comments.

Really wish I can takeup the offer but cant cause Digi and Celcom network really bad, 1 in office and the other at home. How leh?

From my experience, Maxis really have the faster and more consistent network.  Others:
Digi:
Tried Digi last year November, after their network upgrade, signal really bad you can see it jumping from EDGE, 3G and LTE so often and that drains battery. Speed is OK if you can get a good signal.

Celcom:
Have my second line on them now, better signal except at my house in Serdang. However, their speed is really not fast. Most of the time I run speedtest will get only single digit mbps. Also, their customer service is bad lah, first call I got from them was to chase for payment, when I havent even received my bill. Even now 2 months later I have not received a bill from them. Also, try calling their contact centre, you will pengsan leh with the way they handle yoru call.

All in all, Maxis is expensive but has it's merits. For me if they come close to the competition, I have no doubt I will stick with them.
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This part i have to agree with u.

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