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Uber Partner Resource Centre & FAQ, Partners welcomed to share!
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4iSON
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Aug 16 2017, 10:13 PM
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New Member
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QUOTE(bengkai @ Aug 16 2017, 09:02 PM) just my hunch feeling ... like today after dropping off the rider i drive about 1km then stop by the side & check my rating, came in a 4 star. so i just assume its from that rider, it may not be but cant be so coincidence right. Sometmes I were also curious what rate the rider gave me for the previous ride..
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kidZac
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Aug 17 2017, 09:51 AM
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New Member
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What's the difference then between 1 star and 4 star. Seems like anything less than 5 stars will result in rating drops, which is ridiculous.
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Versy_CK
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Aug 17 2017, 10:27 AM
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New Member
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QUOTE(z800r @ Aug 16 2017, 07:28 PM) Rider can be cruel / asshole sometimes. I keep my car clean and smell nice. Still getting 3/4 stars from them. +1 QUOTE(bengkai @ Aug 16 2017, 07:47 PM) yeah agreed, there were riders that were chatting with me (talk & laugh) but still give 4 star. I'm still okay with 4/3-star for my once-in-a-blue-moon-moody-mood "service". But getting 1/2-star out of no where or no freaking idea from whom/which trip, is a very sucks feeling.
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Versy_CK
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Aug 17 2017, 10:45 AM
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New Member
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QUOTE(kidZac @ Aug 17 2017, 09:51 AM) What's the difference then between 1 star and 4 star. Seems like anything less than 5 stars will result in rating drops, which is ridiculous. It takes a few 4-star to signify drop in rating, but it's only need a 1-star to do the same dropping. And, you'll see much impact (with 1-star) if you have less than 500 rated trip.
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Versy_CK
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Aug 17 2017, 10:56 AM
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New Member
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IMO, in rider apps, a rider will not be able to rate 1/2-star at drivers with high rating (e.g. 4.8 and above) due to driver's diligent and consistent services. Maybe a lowest of 3-star. Of course, this method is not applicable to new drivers, and for drivers who achieved more than 500 rated trips, thousands of completed trip.
This is a way to combat arsehole-riders
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Goodboy92
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Aug 17 2017, 10:56 AM
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Getting Started

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I think we can't control the rating of customer , what we can do was to do our best to give the right serve , maybe can request them for full rating , that's all , no use anger at them. Maybe you just want to share out , but dont so frequent haha
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EddyHyip
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Aug 17 2017, 11:04 AM
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do u all benefit from installing dashcam (in cabin and front)?
i want to start driving soon but friend advised me to get dashcam first. to protect self against outside traffic and passenger...
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conxtion
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Aug 17 2017, 04:53 PM
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Getting Started

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I checked my app (iPhone), unfortunately, no such function QUOTE(river.sand @ Aug 15 2017, 04:37 AM) Press the button on top right corner. Scroll down, touch 'stop new request'. After the current trip, you will be asked whether to continue driving or keep offline.
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river.sand
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Aug 17 2017, 05:28 PM
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QUOTE(conxtion @ Aug 17 2017, 04:53 PM) I checked my app (iPhone), unfortunately, no such function  You need to be on a trip to access this function.
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lantohsay
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Aug 17 2017, 05:34 PM
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New Member
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QUOTE(Goodboy92 @ Aug 17 2017, 10:56 AM) I think we can't control the rating of customer , what we can do was to do our best to give the right serve , maybe can request them for full rating , that's all , no use anger at them. Maybe you just want to share out , but dont so frequent haha as a rider, I don't mind giving 5stars if driver do their best..even if a bit pickup late, hard braking..even if drivers don't ask for rating on dropoff. But I don't give rating or low star if driver act smart, try win conversation..
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Versy_CK
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Aug 18 2017, 11:36 AM
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New Member
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QUOTE(khaiyee87 @ Aug 18 2017, 09:46 AM) would like to ask i got the quest hit 18 trips for rm 40, then 39 trips for rm110, usually i only hit the first tier, how if i hit to the second tier which mean i will entitle for rm40+rm110 total rm 150 for the extra incentive? anyone here tried to hit full on every weekly quest?  Hit 18, you get 40 Hit 39, you get another 70, summing up to 110. Same calculation as to weekday quest and weekday morning "rush hour" quest. I can hit almost every weekend, weekday also can if I have spare time from full-time job, and rarely can hit 5 (minimum) rush-hour quest, always ended up with long trip.
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khaiyee87
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Aug 18 2017, 12:43 PM
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New Member
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QUOTE(Versy_CK @ Aug 18 2017, 11:36 AM) Hit 18, you get 40 Hit 39, you get another 70, summing up to 110. Same calculation as to weekday quest and weekday morning "rush hour" quest. I can hit almost every weekend, weekday also can if I have spare time from full-time job, and rarely can hit 5 (minimum) rush-hour quest, always ended up with long trip. if in this case,last weekend quest i got was 18tirps=rm50, 39trips=rm90, which mean if hit 39 trips max i got only rm 90, so is another top up of rm40 from tier 1,if calculated which will get lower average incentive if compare with 18, wondering how the quest target to be set so i guess i only hit for the tier1 is good enough for me as i m only doing part time driving.
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Versy_CK
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Aug 18 2017, 01:00 PM
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New Member
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QUOTE(khaiyee87 @ Aug 18 2017, 12:43 PM) if in this case,last weekend quest i got was 18tirps=rm50, 39trips=rm90, which mean if hit 39 trips max i got only rm 90, so is another top up of rm40 from tier 1,if calculated which will get lower average incentive if compare with 18, wondering how the quest target to be set so i guess i only hit for the tier1 is good enough for me as i m only doing part time driving.  I don't have 18 trips all these while.. always is T1=24 & T2=39, last weekend 24 for 40, 39 for 100. Your T1 are a better deal. Quest value will be diff for each driver. Surprisingly for this week, I don't have T1 at all.. die die also need me do 54 and 39 to get the bonus
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khaiyee87
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Aug 18 2017, 02:15 PM
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New Member
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QUOTE(Versy_CK @ Aug 18 2017, 01:00 PM) I don't have 18 trips all these while.. always is T1=24 & T2=39, last weekend 24 for 40, 39 for 100. Your T1 are a better deal. Quest value will be diff for each driver. Surprisingly for this week, I don't have T1 at all.. die die also need me do 54 and 39 to get the bonus wow you only got 1 tier, then is really tough for you. i rmb i got also only 1 tier previously on weekend quest, 39=160, seems good deal but too bad i got no time to hit for it. is really different target for different driver, previous i got weekend t1=24 t2=39 as well, weekday got t1=21 t2=54 and now mostly t1=27 t2=54 and so on, really depend on luck to get that or the they purposely set the target to be in that way This post has been edited by khaiyee87: Aug 18 2017, 02:17 PM
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conxtion
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Aug 18 2017, 04:43 PM
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Getting Started

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For my iPhone, when on a trip, the only thing the function allows me to do is to set a destination QUOTE(river.sand @ Aug 17 2017, 05:28 PM) You need to be on a trip to access this function.
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river.sand
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Aug 18 2017, 04:56 PM
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QUOTE(conxtion @ Aug 18 2017, 04:43 PM) For my iPhone, when on a trip, the only thing the function allows me to do is to set a destination  Huh? Are you on rider app or driver app? In driver app, destination is given. You don't set it.
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conxtion
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Aug 18 2017, 05:50 PM
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Getting Started

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Driver app. It let's me set destination twice a day, so I can get a rider on my way to the destination, usually my home. QUOTE(river.sand @ Aug 18 2017, 04:56 PM) Huh? Are you on rider app or driver app? In driver app, destination is given. You don't set it.
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khaiyee87
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Aug 18 2017, 06:06 PM
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New Member
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QUOTE(conxtion @ Aug 18 2017, 05:50 PM) Driver app. It let's me set destination twice a day, so I can get a rider on my way to the destination, usually my home. when rider on board and you go to your right top to check the rider details, then you can see left top have the slide to make it offline. set destination is when you got no any ping yet. hope can clear your doubt
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conxtion
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Aug 18 2017, 07:23 PM
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Getting Started

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Oh ok, great, I'll try it out tomorrow. Anyone driving in the rain and Friday evening traffic jam? If yes, wish you all the best. QUOTE(khaiyee87 @ Aug 18 2017, 06:06 PM) when rider on board and you go to your right top to check the rider details, then you can see left top have the slide to make it offline. set destination is when you got no any ping yet. hope can clear your doubt 
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