QUOTE(Utopia Angel @ Jul 25 2017, 12:57 PM)
Not everyone driving for Uber is sohai, I don't mean this.
But if you listen and follow everything that Uber tells you, then you judge for yourself.
I admit I used to be a sohai also, accepting every trip and 0 cancellation.
At the end of the day, less and lesser income from when I first started.
And further new additions make things from bad to worst.
The buttons available in the app means that I can utilize everyone of it.
There is no rule which states that you must accept every trip and not cancelling any.
This is not gaming IMO.
I am just showing some ways so that the drivers here are not so ripped off by Uber.
Well I can tell you I follow everything that Uber says, 100% AR, 0 cancellation and I have been doing that for the past 1.5 year, unless it's a once in a blue moon situation. Almost everyone here knows my Uber income, so can you say it's the wrong way?
Fyi, cancellation rate there's a threshold. Whether they suspend your account or not it's another matter. Last time if your cancellation rate goes above x% and AR falls below X%, you won't get your incentives.
You know how many complaints I hear on a daily basis from riders saying why nowadays all the driver call me ask where am I going, why all cancel on me, etc ? This gives the industry a bad name, and effectively it affects other drivers when the riders decide to give up on Uber, since it's becoming like a taxi already.
My approach on Uber is very simple. If I am online, I will take every ride. Where rider brings me, I will go. Good trips, bad trips, it will average out. The rider is my priority. Anything I am not happy with Uber i will feedback to them. I shouldn't penalize the rider just cause I am not happy with Uber, it's not their fault.
That's like you go to a restaurant, order a dish, the chef simply cook for you (or refuses to cook for you), cause he said his boss hasn't paid his salary, or his boss took away his handphone allowance. How would you feel as the customer?
If the restaurant states the closing hour is 10pm, 9:55pm you walk in order a Chinese tea ice also they should layan you. Not ask you first what you going order before they decide whether to let you in. Isn't this what the service industry is about?
We may be lap dogs to make a living, but at least should have some professional pride.
This post has been edited by ieian81: Jul 25 2017, 02:12 PM