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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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uberXman
post Jun 1 2017, 05:58 PM

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i've been driving for uber for nearly a month already and about 130 trips, my quest is getting lower and lower. the recent one is just RM45 for 27 trips. mad.gif
uberXman
post Jun 1 2017, 09:08 PM

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QUOTE(ikanair @ Jun 1 2017, 08:44 PM)
If you keep completing your quest, that means the quest is too easy

Big data analytics at Uber HQ will notice that and ask the question, why pay you more?  tongue.gif
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i've 2 tiers quests but i can only complete tier 1 sad.gif
are quests incentive different for each driver?

This post has been edited by uberXman: Jun 1 2017, 09:10 PM
uberXman
post Jun 1 2017, 09:44 PM

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i received many pings which the pick up location is far away... sometimes 4,5 and once more than 6km away. is it normal? most of the time the drop off location was just 1+, 2+, 3+ and 4+ km away. There was 1 time i need to pass through toll to pick up rider.
uberXman
post Jun 2 2017, 08:21 AM

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[quote=bcombat,Jun 1 2017, 11:26 PM]
Sometimes it could means that you are not station in the hotspot area.
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[/quote]

I don't really wait or camp at hot stop. I would just drive off if the ping didn't come in after maybe 3-5 mins even though it was at publika or sri hartamas area. should i stay longer to wait for the ping?


Of course it gets lesser and lesser everytime you managed to hit.
Mine was rm80 for 27 trips last week which I completed in 1 day.
So this week kena rm55 for 27 trips bangwall.gif
You cannot be driving into hotspot everytime you send someone out of it right ?
You only drive back into hotspot when you are sent into some "village" from previous trip.
This is Uber, there is always enough ping.
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[/quote]

I used 3 days to complete the 27 trips yesterday. Now the new quest just came in -24 trips for RM130... so tempting if it's not over the weekends. I don't drive on weekend sad.gif May I know how many hours you used to complete the 27 trips in one day and mostly in which area? If possible I would try to complete the 24 trips today. biggrin.gif Possible?

This post has been edited by uberXman: Jun 2 2017, 08:22 AM
uberXman
post Jun 2 2017, 04:24 PM

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QUOTE(juicyliana @ Jun 2 2017, 10:25 AM)
if the request is too far away, say, 6km away.... u might need to reconsider if you want to pick that up. if you are in the middle of nowhere such as banting, i suggest you pick that up to cover your cost to go back to the city.

if the request need to pay toll to pick up, without thinking twice, just cancel it.
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this morning just before dropping off a riders at ikea, a back to back ping came in to pick up rider at bandar sri damansara. I accepted the request then only realised i need to pass through a toll and 9km away to pick up the rider. so I cancelled it. Then another ping came in to pick up at desa park city, again I cancelled it. Luckily I cancelled it as both were just going 1U only.

2 days ago i was being sucked in further to somewhere near banting and had empty car back home.

This post has been edited by uberXman: Jun 2 2017, 04:38 PM


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uberXman
post Jun 2 2017, 10:15 PM

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QUOTE(bcombat @ Jun 2 2017, 09:36 PM)
Last time ended up in bukit tinggi klang side.

Set destination to comeback pj. First trip from bukit tinggi to Klang town mydin. Second trip from Klang town to Subang parade. No bad but need to wait for 45 mins for second pings.

In both trip riders quality are quite similar to grabcar's.

U may want to try out Klang town & bukit tinggi areas if u ended up in Banting again. Sometimes this area is surging.
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I was dropping a rider at parkland and just before setting my destination to subang, another ping came in and sent me to 6 km away to taman perwira and the drop off place was further to some ulu place at carey island. bangwall.gif No hope of getting a rider back to town area so i just set it off and drove back to subang by skve and paid few $$ for the toll bangwall.gif
uberXman
post Jun 2 2017, 10:25 PM

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Yesterday 5 ladies squeezed in my uberx car. i understand that the maximum riders should be 4 pax but i still continue with the ride as I was afraid my rating will kena kaw kaw if the some of them continue with me and some call for other car. the trip was 1.5km only though. what whould you do if it happens to you?

This post has been edited by uberXman: Jun 2 2017, 10:43 PM
uberXman
post Jun 4 2017, 07:05 PM

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i picked up a rider at mutiara damsnsara and sent to jalan cendana, kampung baru. the traffic was terrible and the original estimation time from 29mins for 14.5km ride ended 60 mins. the fare after uber fee was just rm12.30. i wrote to uber to ask why the extra time was not added to the fare and their reply was "it was upfront fare". what is up front fare? do we know it when we are accepting the request ping? it happened once before also like 30km rides but the fare was just rm19.
uberXman
post Jun 4 2017, 10:36 PM

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a rider set a destination and then requested to me to wait for her to pick up something and then send her back to original pick up place. but just b4 reaching the destination, a back to back ping came in. so i just have to reject her. I would like to know if sending her back to her original pick up place, will the fare increase accordingly or still the same?
uberXman
post Jun 4 2017, 11:26 PM

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QUOTE(baocord @ Jun 4 2017, 11:08 PM)
The fare will slightly less, because don't have base fare charge.
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if that is the case we should always reject riders if they want us to send them back to the original pick up place. or is there any another solution if the riders ask for it?
uberXman
post Jun 5 2017, 03:33 PM

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QUOTE(ieian81 @ Jun 5 2017, 01:25 PM)
To answer your question, your fare (A to B to A) will be higher compared to the original fare from A to B.

This is your question right ?
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let say if the original fare from A to B is RM10, and if the rider requested to send back to the original pick up location (A to B to A) will the fare be ~RM20? does the rider need to change the destination setting when reach B?
uberXman
post Jun 5 2017, 05:06 PM

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QUOTE(madman20 @ Jun 5 2017, 03:54 PM)
I did this trip before..you will be paid the complete trip (A to B PLUS B back to A)

My experience was from Shah Alam to Setia Alam then back to Shah Alam..total fare was about RM37

Once you reach B..don't complete the trip..wait for your rider to do what he/she needs to do..once he/she is done..he/she'll update the destination back to A..choose to accept..then send the rider back..THEN only complete the trip and rate your driver

Hope this helps =)
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do i need to go offline just b4 reaching point B or else there maybe request ping come in?
uberXman
post Jun 5 2017, 08:32 PM

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QUOTE(ieian81 @ Jun 5 2017, 05:54 PM)
Just select Stop New Request
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thumbup.gif
uberXman
post Jun 6 2017, 09:32 AM

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QUOTE(madman20 @ Jun 6 2017, 08:40 AM)
Sorry for the late reply..and thanks to ieian81 for mentioning..

I didn't experience a request at the time so I also wouldn't have known how to handle such a case..but now I do..hehhe

Just this morning I had a rider towards my destination..on my way to pick the rider..the app crashed..once rebooted..it continued towards the rider's pickup location..

I didn't notice one thing..the "Destination" trip is now off..had 2 pings on the way to my current rider's drop off..and didn't pick up..dropping my AR T__T
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it happened to me 3 weeks ago, the app crashed. i took a rider at subang jaya and sending her back to one utama. didn't realize it crashed until a new ping came in to pick up a rider in sunway. i confused and accepted the ping and then the navigation showing the new route to pick up the rider in sunway. but i continued with the original destination to one utama. the second rider cancelled the request after a few mins, maybe seeing me heading the wrong direction.
I told the rider i had to go offline as something wrong with the app as her destination was no longer showing in the navi. she checked her phone and the trip was already cancelled as well. she told me her credit card transaction for the fare- RM17+ already gone through. Luckily she gave me the detail and said she would lodged a report with uber as well. the trip didn't show on my trip history nor her trip history on her phone as well.
i wrote to uber to complain. it took few days and numerous exchange of messages before they found the trip record. the record show the trip was cancelled just after 100 m from the pick up point and paying me RM1+ for the trip. i gave them all the details and the rider's phone number and asked them to call her to verify. after a few days the trip showed on my dashboard and the fare was just RM13 before uber's fee. Luckily the rider told me the exact fare amount charged on her credit card and i wonder where had the RM4+ gone to. mad.gif I didn't want to drag the issue further and just accepted whatever fare credited to me.
uberXman
post Jun 7 2017, 02:59 PM

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after updating the apps today, it no longer shows the cancelled trips on the dashboard anymore nor the quests on home page
uberXman
post Jun 7 2017, 05:41 PM

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now the quest for today, tomorrow and friday > from 16:00-20:00 >12 trips for RM85 and 8 trips for RM35. possible? and where?
uberXman
post Jun 8 2017, 09:49 AM

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QUOTE(madman20 @ Jun 8 2017, 08:25 AM)
I had a pick up few days back..rider registered under the name of "doctor"...4.83 star...

When I picked up..it was a foreign worker..probably a security guard..from the BO..

Gave him 1 star..
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could it be the doctor who called for the ride for his security guard? I do request rides like this for my mom as well.
uberXman
post Jun 8 2017, 04:46 PM

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QUOTE(BlueHatDiNuX @ Jun 8 2017, 11:31 AM)
Is this just me only as I couldn't see any "boost zone" in my homepage now, after updated to latest version (v3.141.3)? It was shown last few days.

However, i still see the boost guarantee in my promotion page...

Could it be due to my rating of 4.95 star, 79% AR, 3% CR?

Thanks in advance.
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me too, can't see anymore. eventhough i uninstalled and installed back the apps.
uberXman
post Jun 9 2017, 08:38 AM

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QUOTE(Icehart @ Jun 9 2017, 08:10 AM)
What quest you got this weekend? biggrin.gif
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39 trips for RM175. you?
uberXman
post Jun 9 2017, 12:36 PM

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QUOTE(madman20 @ Jun 9 2017, 09:55 AM)
Uber Quest now doesn't show on the main screen anymore eh?

Mine for the week is 39 for 140
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QUOTE(jackal_x2005 @ Jun 9 2017, 09:57 AM)
yup, no longer shown. you have to open promotion button to view how many trips completed for the quest. so annoying!
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sometime both quest and surge/boosts show on my homepage but sometime not. i guess the new app is not stable.

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