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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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madman20
post May 22 2017, 03:16 PM

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Heya..I just started Uber-ing last week..the quest that everyone mentioned..is it the one where you get xx amount of ride = RMxxx incentives?

I did one last weekend..I hit the half mark but not the full one..when will this figure show?
madman20
post May 22 2017, 03:54 PM

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QUOTE(ieian81 @ May 22 2017, 03:37 PM)
When the weekly statement is out, usually Tuesday noon
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Ah got it..thanks!

Kena "Rider Feedback"..abit demoralized..no thanks to picking up 2 sweaty foreigners =/

Plus my car is barely 1 year old..

I've been reading about how unfair that the drivers can't give feedbacks to riders..

I'll start rating lower starts for smokers & "nice" odor from now on..bleh
madman20
post May 29 2017, 08:26 AM

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I felt my drive yesterday was relatively dry..

21st May - 19 trips (9 hours)

28th May - 8 trips (7 hours)

Sigh =/
madman20
post May 29 2017, 02:53 PM

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QUOTE(Utopia Angel @ May 29 2017, 11:33 AM)
8 trips in 7 hours ?  shakehead.gif

You camped at Puncak Alam or some kampung area ?
Go to places where there are more human than trees lar.

LOL...
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QUOTE(ieian81 @ May 29 2017, 11:43 AM)
+1
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QUOTE(bcombat @ May 29 2017, 12:30 PM)
Pings are lesser on 10-12 am and 2-4 pm.
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I was around PJ from 1130am..and rounded until Hartamas area before deciding to stop for lunch..

Continued later on about 330pm until 7pm..
madman20
post May 29 2017, 05:03 PM

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QUOTE(juicyliana @ May 29 2017, 04:50 PM)
On Friday night, i don't know was it lucky or bad luck. After i dropped a rider at KLIA, i saw the queue was 40-50 cars and I decided to wait. After waiting for about 1 hour, i got a ping in KLIA2 and went to pick up a group tourist (4 people). When i swipe start trip, it was to Genting Highlands!!!

Damn! KLIA to Genting.... i dunno should i laugh or cry.... the trip was a pleasant one and the riders are extremely nice people. I reached Genting at almost 11pm and the fare is RM155 including toll.

Rider paid by cash and gave another RM45 tips, totalling to RM200 after hearing that i might come down empty handed.
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Oh wow..if the rider is good (as in nice to chat etc)..I wouldn't even mind to drive from KLIA to Genting

40-50 cars for an hour ping..you just stayed in the car?
madman20
post May 30 2017, 08:27 AM

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QUOTE(ikanair @ May 29 2017, 08:45 PM)
If going to Melaka, u can cancel the trip. as it is going out of Uber KL Map
and....... you're in service line, learn the ropes, always have excuses with a smile  biggrin.gif
These are very important life skills
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Not just smile when giving excuses..I've learned to even smile (literally) when talking over the phone..was working in hotel for a few years =P

I've read somewhere that the rider will be charged if we send them somewhere out of the region? Let's say we sent passenger to Melaka..will they be charged to cover our trip back to KL?

QUOTE(grisslebear @ May 29 2017, 10:17 PM)
Hi Uber Seniors,
I just started uber 2 days ago on Saturday. Sorry can anyone advice when will be the  bank deposit? I read it is on Monday but I have yet to receive. Is this normal ?Thx a lot!
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I'm quite new here..but from what I read at the Uber page..Monday is the previous week statement..actual payment is cleared on Thursday
madman20
post May 30 2017, 11:25 AM

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QUOTE(Utopia Angel @ May 30 2017, 11:12 AM)
If you are at PJ, no need to round - ping will definitely come in very fast.
Hartamas / Mont Kiara - these places also endless ping.

Or did you refused any ping ? What is your AR like ?

My AR is always at 97-100%, so I have no problem getting ping most of the time.
Even in places where I see other drivers camping, I will normally get the ping first and moved off.
I just don't know whether the trip is profitable or not HAHAHA...
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I was surprised quite low really on that day..

I had 75% AR (this is due to my noobieness..didn't know can stop future requests doh.gif )..maybe that's why kot

After I learned that I can stop future request..I'm keeping with high AR % this week onwards
madman20
post Jun 1 2017, 09:22 AM

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QUOTE(juicyliana @ Jun 1 2017, 09:11 AM)
please use this invite code: 9TDXTFC6UE
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Hahaha..very fast and efficient! XD
madman20
post Jun 2 2017, 01:36 PM

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Guys...as far as I know..Uber pays every week right?

The past few days..they've been making daily payment to me wor..is this happening to everyone?
madman20
post Jun 4 2017, 09:00 PM

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QUOTE(Utopia Angel @ Jun 4 2017, 08:15 PM)
Upfront fare,
If you take more time, fare remains the same.
If you take less time, fare also remain the same - but Uber will pocket the extras.

In my earlier postings, I did warned you guys about this "upfront fare" crap.
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This is definitely not fair to the driver =/

Yeah..you did mentioned it previously..and when I saw the "notice" in the Uber Driver app..I'm like "Oh dear.."

I haven't driven much recently due to full-time job stuff..and today decided to take a day off for family..so I haven't experience this yet..but it's definitely not nice
madman20
post Jun 5 2017, 03:54 PM

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QUOTE(uberXman @ Jun 5 2017, 03:33 PM)
let say if the original fare from A to B is RM10, and if the rider requested to send back to the original pick up location (A to B to A) will the fare be ~RM20? does the rider need to change the destination setting when reach B?
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I did this trip before..you will be paid the complete trip (A to B PLUS B back to A)

My experience was from Shah Alam to Setia Alam then back to Shah Alam..total fare was about RM37

Once you reach B..don't complete the trip..wait for your rider to do what he/she needs to do..once he/she is done..he/she'll update the destination back to A..choose to accept..then send the rider back..THEN only complete the trip and rate your driver

Hope this helps =)

This post has been edited by madman20: Jun 5 2017, 03:54 PM
madman20
post Jun 6 2017, 08:40 AM

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QUOTE(uberXman @ Jun 5 2017, 05:06 PM)
do i need to go offline just b4 reaching point B or else there maybe request ping come in?
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QUOTE(ieian81 @ Jun 5 2017, 05:54 PM)
Just select Stop New Request
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QUOTE(uberXman @ Jun 5 2017, 08:32 PM)
thumbup.gif
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Sorry for the late reply..and thanks to ieian81 for mentioning..

I didn't experience a request at the time so I also wouldn't have known how to handle such a case..but now I do..hehhe

Just this morning I had a rider towards my destination..on my way to pick the rider..the app crashed..once rebooted..it continued towards the rider's pickup location..

I didn't notice one thing..the "Destination" trip is now off..had 2 pings on the way to my current rider's drop off..and didn't pick up..dropping my AR T__T
madman20
post Jun 6 2017, 02:59 PM

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QUOTE(uberXman @ Jun 6 2017, 09:32 AM)
it happened to me 3 weeks ago, the app crashed. i took a rider at subang jaya and sending her back to one utama. didn't realize it crashed until a new ping came in to pick up a rider in sunway. i confused and accepted the ping and then the navigation showing the new route to pick up the rider in sunway. but i continued with the original destination to one utama. the second rider cancelled the request after a few mins, maybe seeing me heading the wrong direction.
I told the rider i had to go offline as something wrong with the app as her destination was no longer showing in the navi. she checked her phone and the trip was already cancelled as well. she told me her credit card transaction for the fare- RM17+ already gone through. Luckily she gave me the detail and said she would lodged a report with uber as well. the trip didn't show on my trip history nor her trip history on her phone as well.
i wrote to uber to complain. it took few days and numerous exchange of messages before they found the trip record. the record show the trip was cancelled just after 100 m from the pick up point and paying me RM1+ for the trip. i gave them all the details and the rider's phone number and asked them to call her to verify. after a few days the trip showed on my dashboard and the fare was just RM13 before uber's fee. Luckily the rider told me the exact fare amount charged on her credit card and i wonder where had the RM4+ gone to.  mad.gif I didn't want to drag the issue further and just accepted whatever fare credited to me.
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Wah..that's quite an experience..thankfully the rider is also on your side..
madman20
post Jun 7 2017, 09:48 AM

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QUOTE(BlueHatDiNuX @ Jun 7 2017, 09:46 AM)
Hi Bros,

I'm new to Uber and would like to ask following:
1) How to stop new request for stacked ping, on Android phone? I don't see any selection for this? So either ignore or accept it, but it drop my AP if ignore it....
2) I could see the "surge" icon in some trips. But how could i know what is the surge rate from the trip history?

Thanks in advance.
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Click the top right corner..once you see the contact/trip layout..scroll down..and you'll see "Stop future trips"..just click on that
madman20
post Jun 7 2017, 04:12 PM

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=/

http://www.thestar.com.my/news/nation/2017...eries-arrested/
madman20
post Jun 8 2017, 08:25 AM

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I had a pick up few days back..rider registered under the name of "doctor"...4.83 star...

When I picked up..it was a foreign worker..probably a security guard..from the BO..

Gave him 1 star..
madman20
post Jun 8 2017, 10:05 AM

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QUOTE(uberXman @ Jun 8 2017, 09:49 AM)
could it be the doctor who called for the ride for his security guard? I do request rides like this for my mom as well.
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Perhaps..but normally from my experience..the one who request the ride on behalf would be there for the "sub-rider"..

On top of that..his pick up location was a furniture factory hmm.gif
madman20
post Jun 8 2017, 10:52 AM

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QUOTE(bcombat @ Jun 8 2017, 10:20 AM)
I also get a bangla riders 2 days ago with ratings 4.60.

As long as the rider don't create issue and still respect the driver, i will reserve 1 star rating for something else.
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I guess I was too harsh =/

Just don't like rider not using real name..
madman20
post Jun 8 2017, 12:41 PM

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QUOTE(ieian81 @ Jun 8 2017, 11:26 AM)
What's the justification for the one star ?

Race? BO?

Should rate with more integrity.
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Mainly for misleading information..that's what I felt at the time..

As mentioned earlier after that post of mine..I'll rate better next time
madman20
post Jun 9 2017, 09:55 AM

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QUOTE(uberXman @ Jun 9 2017, 08:38 AM)
39 trips for RM175. you?
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Uber Quest now doesn't show on the main screen anymore eh?

Mine for the week is 39 for 140

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