Question: Can I represent my father (he is owner of Streamyx line in our house) when TM technician come to my house to install UniFi? He always came back home late from work.

yes, i've done it before. The acc holder is my father..all report or anything I will do

my sis who live in same taman as me upgraded her 10mb to 30mb but then whole lots of problem like disconnecting and so on..complaint and complaint finally it's ok now..so you guys having issue complain until it's ok lol

yup we need to complaint alot, our report will be priority after that.

Hi guys.. Any comments for this wireless router?
TLWDR7400.

I've done this. You need photocopy of your dad's ic. Very troublesome.

vip plan don't have this much issue, but this new plan is whole lots of trouble..luckily they are alright to deal with..any phone calls to complaint is well addressed even i email them asking for password they reply me very quickly

i'm on UNIFI 30 so does anyone knows how to set up the Asus router?

I have the silver modem/router by unifi and apparently, it uses a wire port called "PON" which connects straight to the router.

I have a DB Box

I'm getting 10mbps upload in all sudden. Yesterday still 5mbps.

Yeay, another in the club.
Welcome. I already got it for 2 months, so I guess it is kinda permanent for now.

Enjoy uploading.

lol suddenly got 10mbps upload too..

See I told you guys, eventually all will get 10Mbps.

I saw all of your DL speeds were slightly above 30mbps. My DL speed is around 28mbps. Why mine can't reach 30mbps? Is it area problem? I'm from Kuching.



This post has been edited by erik8lyt: Jan 12 2016, 12:28 AM

Using LAN? Maybe you can try with LAN if it still slow, then can decide to change to a better router or just change channel first if you are using WiFi.

Mine:


To others who think the stock router sucks, I went to my friend's house over the weekend and she is just using the stock router and guess what her download speed was faster than mine, consistently 35Mbps on my phone.

Well and well, so it is not bad at all.

Ya. I don't think is my router problem. The router I'm using is RG4332.

That's stock router isn't it?
Typically, the stock router really sucks at times.
Anyway I don't have issue with my router as well which is same as yours but I add Xiaomi router as access point for better signal and more stability.

Guys, I'm facing a problem with my HyppTV. Actually haven't used it in years but decided to try it again. I'm on Adv30. My STB box is the old Huawei one that I got with VIP5.

When I watch HD channel like 622 Luxe HD and at the same time I download something which maxes my UniFi 30mbps, the HyppTV starts to jerk and pixelate. It's like there's not enough bandwidth coming to my house.

I'm using Homeplug to connect STB to router (Mikrotik RB2011UAS). I also tried using cable, same prob. My STB is Huawei EC2108E. My BTU is the old black Huawei one.

What do you think could be the problem?

Btw, this was today (Monday), I made a report to 100 at about 5pm. About 8pm, got a call from TM but I missed the call. Pretty good response huh? Then received an SMS where they reset my @iptv password. I re-login but of course, that didn't help.

Update: This Tues morning, missed another call from TM. Called 100 and ask them to call me back.

This post has been edited by soonwai: Jan 12 2016, 12:14 PM

What stock router falls short is signal. If your device is far from the router, then your device's network speed may degrade a lot. Since you're using Xiaomi mini router as your AP then that is not an issue.

For the 35mbps part, I guess your friend's area isn't that congested yet

Did you tried to check on the interface through Winbox on how much of bandwidth are pushed through vlan600 when you max out vlan500?

Anyway, if it only happens when you stream HD channel through stb and at the same time downloading stuff that maxes your 30mbps but the stb is not able to get 6-8mbps of bandwidth to have a smooth streaming experience, then I think a suspect to be suspected of would be your BTU. Another suspect would be TM where they don't have that much of bandwidth.

yup , tweeting also the fastest way to make complaint ...@tmconnets.

I had just installed UniFi last month. Upload speed was upgraded to 10Mbps yesterday. Before this was 5Mbps.