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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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Stitchie
post Dec 22 2015, 02:24 PM

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May I ask is there any limit or quota for the 30mbps package?
jusbella
post Dec 22 2015, 02:25 PM

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Currently no until further notice.

QUOTE(Stitchie @ Dec 22 2015, 02:24 PM)
May I ask is there any limit or quota for the 30mbps package?
*
Cap Jones
post Dec 22 2015, 03:38 PM

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can someone check my home address whether have unifi/streamyx upgrade port ? Because checking online there is but when call said no coverage , wtf .
OKLY
post Dec 22 2015, 03:42 PM

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QUOTE(Cap Jones @ Dec 22 2015, 03:38 PM)
can someone check my home address whether have unifi/streamyx upgrade port ? Because checking online there is but when call said no coverage , wtf .
*
What do you mean by upgrade port? You're trying to upgrade to higher speed? There are situations where there are no available ports for higher speed, I believe the online coverage check is for UniFi availability only but it is not specific enough that the port is available for up to what speed.
dragna
post Dec 22 2015, 04:27 PM


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Has anyone here successfully downgraded their Unifi through the CS hotline?
jusbella
post Dec 22 2015, 05:48 PM

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U can downgrade, but there is penalty RM500 imposed in ur bill if u r still in contract.

QUOTE(dragna @ Dec 22 2015, 04:27 PM)
Has anyone here successfully downgraded their Unifi through the CS hotline?
*
Kitkat88
post Dec 22 2015, 11:26 PM

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Anyone use TV box to watch movies online, such as through apps like VST, Youku, PPTV..? Is it extremely slow?

I am on Unifi 30, yet streaming movies this way is extremely slow. It is much better though, if I watch videos on Youtube.

My TV Box is connected through powerline to my TP-Link router.

Speedtest usually gives 25-28 Mbps download.
panda*Pan
post Dec 23 2015, 06:44 AM

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QUOTE(Kitkat88 @ Dec 22 2015, 11:26 PM)
Anyone use TV box to watch movies online, such as through apps like VST, Youku, PPTV..? Is it extremely slow?

I am on Unifi 30, yet streaming movies this way is extremely slow. It is much better though, if I watch videos on Youtube.

My TV Box is connected through powerline to my TP-Link router.

Speedtest usually gives 25-28 Mbps download.
*
same here, speedtest never fail to excite 30-35mbps but connection to internet is intermittent. sometimes need to refresh 2 3 times.

I already complaint to TM via web 2 times but seems like no action...haaiizz....
KUROsaki23
post Dec 23 2015, 07:21 AM

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QUOTE(kox @ Dec 22 2015, 10:37 AM)
I have issues with my 30mbps promo unifi line

1) cannot play certain youtube videos
2) Slow response,intermittent internet response especially wireless

Does anyone get the same issues?what should i do? quality sucks
*
same here...can change the router solve this problem? anyone?
kakicipan
post Dec 23 2015, 09:59 AM

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QUOTE(wuszhtag @ Dec 21 2015, 02:52 PM)
hi guys,

i got confused with this promo,

RM179 for 30Mbps unifi + Aneka/Varnam pack, meaning my total bill would only be RM179 right?

coz currently what i received was RM 179 for internet and another RM30 charges for Hypptv which bring my total bill to RM209/monthly.  rclxub.gif
if the latter is right,then screw me!

[attachmentid=5591860]
*
same case with me. just received the bill amounting of RM 149 for internet and RM 50 for HyppTV. total would be RM 199. fyi, this is my first bill for 30 Mbps package.

so, what did you do bro? go to TM and already sort things out? total you pay how much?

blacktubi
post Dec 23 2015, 10:04 AM

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QUOTE(Kitkat88 @ Dec 22 2015, 11:26 PM)
Anyone use TV box to watch movies online, such as through apps like VST, Youku, PPTV..? Is it extremely slow?

I am on Unifi 30, yet streaming movies this way is extremely slow. It is much better though, if I watch videos on Youtube.

My TV Box is connected through powerline to my TP-Link router.

Speedtest usually gives 25-28 Mbps download.
*
Those STB load content from China server usually.

I believe TM is having some routing issue to China server currently.

Make sure your powerline connection is good.
Kitkat88
post Dec 23 2015, 10:32 AM

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QUOTE(blacktubi @ Dec 23 2015, 10:04 AM)
Those STB load content from China server usually.

I believe TM is having some routing issue to China server currently.

Make sure your powerline connection is good.
*
Oh yes, my powerline connection is good, because my Speedtest ran on the TV Box also fetched close to 30Mbps.

Question: Do you know if there is any movies app which can download or cache the movies? This is because, since it is slow and always buffering when streaming, if there is a download or cache feature, then I can download and watch later.


neooren
post Dec 23 2015, 10:34 AM

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QUOTE(kakicipan @ Dec 23 2015, 09:59 AM)
same case with me. just received the bill amounting of RM 149 for internet and RM 50 for HyppTV. total would be RM 199. fyi, this is my first bill for 30 Mbps package.

so, what did you do bro? go to TM and already sort things out? total you pay how much?
*
it is your first bill?
my first bill TM charged 1 month prorate + 1 full month (310.60)
no charge for hypp tv
but in my occ i have unbilled RM 28 for hypptv..
still waiting for my 2nd bill on 25/12


fruitie
post Dec 23 2015, 10:36 AM

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QUOTE(kakicipan @ Dec 23 2015, 09:59 AM)
same case with me. just received the bill amounting of RM 149 for internet and RM 50 for HyppTV. total would be RM 199. fyi, this is my first bill for 30 Mbps package.

so, what did you do bro? go to TM and already sort things out? total you pay how much?
*
Which HyppTV are you subscribing?
Mine is Aneka and my bill shows like this:
RM 169 - RM 20 (discount) + RM 30 (Aneka HyppTV) = 179
Technically, the RM 20 discount is for Internet.
wuszhtag
post Dec 23 2015, 10:47 AM

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QUOTE(kakicipan @ Dec 23 2015, 09:59 AM)
same case with me. just received the bill amounting of RM 149 for internet and RM 50 for HyppTV. total would be RM 199. fyi, this is my first bill for 30 Mbps package.

so, what did you do bro? go to TM and already sort things out? total you pay how much?
*
i logged a case at 100 last Monday, gonna check with them again today see how.

but the fastest way will be to proceed to TM point

This post has been edited by wuszhtag: Dec 23 2015, 10:48 AM
killdavid
post Dec 23 2015, 10:52 AM

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hey want to ask you guys, the Advance 30 plan for unifi is RM179 permanently or just the first two year then increase to normal rate afterwards ?

fruitie
post Dec 23 2015, 11:51 AM

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QUOTE(killdavid @ Dec 23 2015, 10:52 AM)
hey want to ask you guys, the Advance 30 plan for unifi is RM179 permanently or just the first two year then increase to normal rate afterwards ?
*
At least for two years, better grab it first lo.
kakicipan
post Dec 23 2015, 02:17 PM

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QUOTE(neooren @ Dec 23 2015, 10:34 AM)
it is your first bill?
my first bill TM charged 1 month prorate + 1 full month (310.60)
no charge for hypp tv
but in my occ i have unbilled RM 28 for hypptv..
still waiting for my 2nd bill on 25/12
*
yup my first bill. i went to TM just now. she said the current bill was prorated with the previous one (VIP5). but i afaik, hyppTV was included in VIP5 as well right? so, i supposed no hyppTV charges should appear on the bill. hmmm.

well, she said just wait for my 2nd bill. lets see how.

QUOTE(fruitie @ Dec 23 2015, 10:36 AM)
Which HyppTV are you subscribing?
Mine is Aneka and my bill shows like this:
RM 169 - RM 20 (discount) + RM 30 (Aneka HyppTV) = 179
Technically, the RM 20 discount is for Internet.
*
same as yours. yeah, TM said it supposed to be that way, discount RM 20. just wait on the 2nd bill.

QUOTE(wuszhtag @ Dec 23 2015, 10:47 AM)
i logged a case at 100 last Monday, gonna check with them again today see how.

but the fastest way will be to proceed to TM point
*
just check with TM. the bill was prorated with previous one.

kakicipan
post Dec 23 2015, 02:18 PM

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oh btw, myUnifiID for OCC login is the same as our wifi name right?
Colonel Cabuk
post Dec 23 2015, 03:06 PM

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Yesss, second month bill come already. And it's correct.


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