iDiGi Price Plan for iPhone

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Available Plans:
iPhone 6s Plans <---- click


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This post has been edited by yezhacolic: Oct 17 2015, 01:02 PM

Frequently Asked Questions - Informations just for reference

Q1. What is new about the iPhone 6s?
A1. The iPhone 6s is built with new key features, which are:
* 3D multi touch
* 12mp pictures
* A9 chip – with faster graphics and enhanced power efficiency
* advance security for fingerprints
* iOS 9 – the world’s most advanced mobile OS with Apple Maps and Siri

Q2. Do I need to pay an extra fee for the Nano SIM card?
A2. No. The Nano SIM card is FREE if you sign up for an iDiGi plan with DiGi.

Q3. How many iPhone 6s models are there for me to choose from?
A3. DiGi will be launching all two (2) iPhone 6s models, which are: 6s and 6s plus


Q4. Can I choose the colour of my iPhone 6s?
A4. Yes, you can. However, this is subject to stock availability.

Q5. What is the credit limit for each iDiGi plan?
A5. Please refer to the table below (as per current Mass/Enterprise plans) for more information:



Q6. What are the payment methods available if I sign up for the iPhone 6s with an iDiGi plan?
A6. You can sign up for the iPhone 6s via cash, credit card or 0% Interest Easy Payment Plan (EPP).

Q7. Do I need to pay a stamping fee?
A7. Yes, a stamping fee of RM10 is applicable to ALL new registrations. This will show up in your first monthly statement.

Q8. Will I enjoy friends and family™ rates with iDiGi?
A8. Yes, you can have up to a maximum of six (6) friends and family™ numbers under your iDiGi plan.

Q9. What is the main benefit of friends and family™?
A9. friends and family™ allows you to make cheaper voice calls, SMS and MMS to six (6) of your favourite DiGi numbers.

Q10. Where can I purchase the iPhone 6s from DiGi?
A10. You can purchase the iPhone 6s from DiGi at your nearest DiGi Store INFO or via DiGi Store Online.

Q11. What are the accepted credit cards for the iPhone 6s payment?
A11. For single-swipe credit card transactions:
- We accept all credit cards except Diners

For 24-month 0% Interest Easy Payment Plan (EPP):
- Maybank, Citibank, CiMB, HSBC, Public Bank & RHB credit cards only.
(For online purchases, EPP is available to Maybankard Visa and Maybankard MasterCard holders only.)

Q12. Can I use my FREE iDiGi voice call, SMS and MMS quota when I am roaming abroad?
A12. No. All voice call, SMS and MMS quota are exclusively for domestic use. When roaming overseas, the prevailing data roaming charges will apply.

Q13. How do I check my FREE quota usage?
A13. At the moment, there is no way for you to check your quota usage or your remaining units. However, you can log on to the Online Customer Service (OCS) portal to view your itemised bill. Usage of free units will appear zero-rated.

Q14. I am on an iDiGi plan. Can I sign up for a supplementary line?
A14. Yes. You can sign up to a maximum of six (6) supplementary lines.

Q15. Is there a penalty fee if I plan to terminate my contract before it expires?
A15. Yes. You will be charged RM500 if you terminate your contract before it expires.

Q16. What is my Internet speed after I have exceeded my monthly quota?
A16. Your Internet speed after you have exceeded your monthly quota is 64kbps.

Q17. Can I perform Internet quota reload?
A17. Sorry, Internet reloads are not applicable with iDiGi at this point of time.

Q18. Can I enjoy International Roaming if I sign up for an iDiGi plan?
A18. Yes. You can enjoy International Roaming if you sign up for an iDiGi plan. Please call 016 221 1800 to activate International Roaming. Before travelling, it is advisable to check the DiGi International Roaming page to see if rates have been revised as well as to learn more about special the promotions/rates that you can enjoy.

Q19. I am currently with another telco. Can I switch over to DiGi by purchasing the iPhone 6S with an iDiGi contract?
A19. Yes. You will be given a Mobile Number Portability (MNP) SIM card. Once you have received the "Welcome SMS" from DiGi, please return to the same DiGi Store to purchase the iPhone 6S within seven (7) days.

Q20. Do I have to make a full payment if I want to switch to DiGi (MNP)?
A20. No. You will receive a new SIM pack from DiGi first. Once your number has been successfully ported over to DiGi, your line will be activated with the iDiGi plan. You are required to return to the same DiGi Store to make payment and collect the iPhone 6S. This process will take approximately five (5) working days if your port-in is successful.

Q21. What is the warranty period for the iPhone 6S?
A21. The iPhone warranty period is 12 months from the date of successful phone activation. In the event where device replacement is necessary, you are advised to bring your iPhone 6S to a DiGi Retail Centre for inspection. Please note that you may be charged a minimum amount of RM1,000 if your iPhone does not comply with the Apple Replacement Policy at the point of inspection by a DiGi Tech Specialist. The minimum amount charged is also subject to change without prior notice.

Q22. My device is faulty. What should I do now?
A22. If your device is faulty, please bring your phone to the nearest DiGi Retail Centre for inspection. Our DiGi Tech Specialist will advise you on whether your iPhone is eligible for a replacement or not, subject to the Apple Replacement Policy. For more info on the Apple iPhone warranty policy, please click here.

Q23. What do you mean by 1-to-1 replacement warranty?
A23. 1-to-1 replacement warranty means that you will receive a replacement unit immediately if your existing iPhone 5 is faulty. This is subject to DiGi and Apple's Terms & Conditions – valid in line with Apple's 1-Year Warranty.

Q24. I already have an iPhone. Can I sign up for the iDiGi plan?
A24. No, iDiGi plans are exclusive to customers who purchase the iPhone 5 device bundle (with 24-month contract) from DiGi.

Q25. Can I just purchase the iPhone 6s from DiGi without a plan?
A25. No. DiGi does not sell the iPhone 6s without a plan.

Q26. I have signed up for the iPhone 5S with DiGi a few weeks ago. Can I upgrade my iPhone 5S to the iPhone 6S?
A26. Sorry, you cannot upgrade your iPhone 5S to the iPhone 6S at the moment. We will keep you updated if there are changes to this policy in the future.

Q27. I am still tied to a DiGi contract. Can I purchase the iPhone 6S at full price and tie it to my existing plan?
A27. We are sorry to announce that we will not sell the iPhone 5 without a new iDiGi contract during the launch. We will keep you updated if there are changes to this policy in the future.

Q28. I have two (2) months to go before my existing DiGi contract ends. Can I sign up for the new iPhone 5?
A28. Yes. You can sign up for the new iPhone 6S via DiGi Store Online or your nearest participating DiGi Retail Centre.

This post has been edited by yezhacolic: Oct 17 2015, 01:08 PM

Guide to track ur current sms and call usage - Strictly for Digi iPhone plan customer ONLY. [Credited to sheahann]

For Digi plan user that wanna track their current SMS and Call usage .
Im using the i88 plan with 200minutes free calls and 200SMS ..
For those who wanna keep track of their usage without having to jailbreak then can have a look here.
As far as i know. Apps store doesnt have those apps to track ur calls and sms(at least for free) while cydia MobileLog(causes FaceTime crash) and CallCounter(not free).
So here's how to do it.

1. Login to Digi OCS .
2. Click Unbilled transaction and the Unbilled Transaction.


3. To track SMS usage.

Choose call type as MO SMS.

My billing ends on 15th November and start a new 1 on 16th november. So i choose 16th november as From , and To to the latest day( if today is dec 7 then choose 7th loh, but in this guide i will just take 18th november as an example).

Now just click Submit and u can see the total SMS u currently used.


OK done with SMS .. its quite straigh forward ..

Now come to the calls usage part . Digi did provide the list but image if u got around 200calls .. are you going to add up 1 by 1 ?

4. To track Calls Usage.

Calls type choose Originating

My billing ends on 15th November and start a new 1 on 16th november. In this guide i choose date From 15th november to 7 December .

In the printscreen i got 77calls .. imagine if u got 200calls and how u gonna sum it up to track ur usage ?


Solution:
1.Click the Download To CSV.
2. Open it up in Excel.
3. Click the "A" column 1 time(to select whole column) .
4.Choose Data > Text to column.
5. In the box choose Delimited then next > Tick Other and put in "|" and then click Finish. Now the data is correctly aligned into column.
6. Click the "D" column(Duration/Volume) then click Home>Format > Format Cells.
7. In the box choose Custom > then replace the word General with hh:mm:ss and then click OK.
8. Now simply click 1 empty cell and type in =SUM(D:D)
9. U can now see the total usage in that box ..



As according to above image, has used up to 1hour 33mins & 28secs ( equivalent to 99min 28second ). If you are on iDigi88, with 200mins free call; you have left 100mins & 32secs on free call.

This post has been edited by yezhacolic: Oct 17 2015, 01:09 PM

reserved

so fast?

keep it up TS

MNP from umobile to digi.
Just received SIM card only but not ip6s.
What's the point just send me SIM card without phone 😡
Anyone same as me?

Went to Digi Center in SS2 yesterday, unable to replace for new SIM card due to system down, too many people until the system hang, said by staff

me!!

Me too. Sim card received MNP porting still in process.
i think it'll take a week.

Bad service by Digi and GDEX.

I hope this is just the end of bad thing.

"Once your order is confirmed, we will send you a consignment note number within 24 hours. Simply use this to check on the status of your delivery at this link.
In the unlikely event that your order is late, please contact our courier agency at 03-77876677 and provide them your consignment note number for further assistance."

So funny!

How fast you get to mnp will depend on how soon your current telco "releases" your number from their system. On the positive side, you get to use your current sim card until it gets deregistered from your current network.

havent receive the phone.

Promised to deliver it on 16th.

I cant go out anywhere and waiting for the phone.

How to activate my iphone? I m using new sim. So far no service.

i'm also still waiting for them to activate my new sim since yesterday morning.

Received call from Digi. Claimed the MNP take 24 to 48 hours after SIM card activation. Device will be send within two days afterward.

Where you MNP from? Seems like Maxis got issues as their "system down"

i bought the last unit for iphone 6s plus 64gb rose gold at SS2. stock finished at 10am. so sad.. i need to pay penalty for previous Idigi 50 plan. they said, no more idigi 50, thus we need to pay the penalty fees for the previous iphone 6+ device. RM200 gone

iphone 6s+ 64gb rose gold all out of stock... anyone know when will be the next wave coming ??

how come u received call from digi? i have been "in progress" for a day or two ady

how long u have left in ur idigi contract?

This post has been edited by devilywan88: Oct 18 2015, 12:13 AM

Most courier companies only work half day on Saturday. You should check with Digi cs if they have dispatched your phone. If they say they have dispatched the unit, the should be able to provide you with a tracking number.

Wow... that is pretty unreasonable. Why make you penalty when you are signing another contract with them? Not that you are porting out or cancelling the contract.

I MNP from umobile. Digi staff claimed port in to Digi take 24 hours to 48 hours.

Maybe you can try call Digi Cs to check status?

I MNP from U Mobile to DiGi took 5 minutes only. I did it at Sunway Pyramid DiGi Center.

What about 6s 64gb rose gold?

Try visit cheras C180 Digi Store.

3, Jalan C180/1, 43200 Cheras, Selangor, Malaysia

there are some places still avaible, you may check digi website

Finally, MNP successful. Now I can go fetch the 6s.

once MNP successful do we wait for courier to send or collect?

DiGi website no 64gb rose gold 6s stock.

how did you MNP? if via online then you will just need to wait as Digi will know when your sim activated. They will deliver to you. If MNP via Digi Centre, need to go collect.

haha.. got mine just now.. will keep in box for now.. no case yet..

another 12 days



ive complained at email. guess what the response? they cant see the bill because its unbilled yet eventhough ive given the reciept for that penalty. so they are asking me to remind them back if the bill available. WTH...



This post has been edited by fadzly: Oct 19 2015, 12:11 PM

Digi is always like that and will just ignore the charges if you choose to keep quiet about. Follow up on your case with them and you could get your money refunded. By the way, why not wait for the 12 days to be over then only renew your contract?

This post has been edited by TOMEI-R: Oct 19 2015, 12:12 PM

i cant resist bro.. i want to give this iphone to my wife at jb this weekend. i rarely go back to JB. its a last unit anyway. its either u take it or gone. So, i just take it. but of coz, complaint letter will go next. hopefully can be refunded

Oh.. not for you eh.. Sambar 1 bijik lagi untuk pakai sendiri bro!

bro.. iphone 6+ lama xda beza. just wait for ip7

Guess what, i cant get a refund. Noob

damn it. Ive been forced to terminate, now they say termination fee is valid. Thanks Digi

"The only thing that's changed is Everything"

Go report at SKMM or KPPDNK

bole ka?
how to report?

If with maxis, the penalty fee will be waived

guys, did you guys recieve the warranty card when u buy from digi online store?
I check mine, and i did not recieve any when i get from the midnight delivery.
what should I do?

I also did not recieve any reciept.

This post has been edited by hafez13: Oct 19 2015, 11:03 PM

Bole... go to their respective websites. There are guides on how to file a report there.

Where you MNP from? Bugger I'm still stuck. Pre order for nothing.

from Celcom, took more within 48 hours. I almost about to go to cancel the MNP, to terminate Celcom number and get new Digi number, few minutes later, got SMS saying the MNP was successful. It's postpaid to postpaid, if prepaid for postpaid would be much easier.

same same

i still nt able to mnp yet. damn celcom n digi. so u gt ur phone?

This post has been edited by f5calvin: Oct 20 2015, 10:37 AM

There must be related to sum large number of people MNPing out from Celcom.
During my time, some people before me MNP process at 11am, got released at 2pm next day.
Mine, MNP at 4pm, got released 10am next 2 days. Make sure to pay clear your current bill and don't use or make any call using the number. For safety. Else, if Celcom issue next bill, you might need to settle that first.

At least Digi and Celcom still can MNP at the moment, just a matter of 2 - 3 days.
MNP between Digi and Maxis is matter of WEEKS or MONTHS!!!

just called celcom the person said there was an error that time. so will put me on urgent will transfer in 3 working days. btw, digi already sent saying i'll be swtichin soon (Oct 16), so i carried the other sim everywhere i go. =,=

Yup. i do mentioned that maxis waived the penalty. So after that, this msg comes in..

The moral of the story, DO COMPLAINT.

Hi guys,

It seems like market is short of iPhone 6s+ 128GB models. Any idea how I can hold of 1 by 31-Oct so that I don't miss extra 2GB internet quota promotion?

Should I just walk in to Digi center and ask to sign up first and collect the phone later?

you can actually contact Digi thro fb if u dont wanna call or walk in to ask.

Thanks. But they will always give the standard copy and paste reply. We do not know the stock availability on each branch. Please walk in to Digi center to check for stock availability (and ends with a smiley face)

hi guys, just asking if the digi music freedom lets us stream apps like spotify for free only, or it actually gives us premium access to spotify? cuz when i activated ytd i had access to spotify premium.. but today it tells me subscription ended d.. and im quite sure that the digi music freedom last 90 days since i just signed an iphone with them?

Anyone here live at Kuantan? Kindly PM me.

looking at iphone 6s 64gb with digi smart plan more voice & sms @ RM98 + free 2gb promo

means

2GB+2GB
unlimited calls
unlimited sms

is it the optimum package that i can get ?

is garden digi got ready stock ?

i have work out the calculation for this plan

iphone 6s 64gb = RM3699

smarplan RM98 x 24 = 2352
device price = 2088
total damage = 4440
minus iphone 6s ori price = 4440-3699 = 741 / 24 months = RM30.90

RM30.90 per month for 2GB+2GB & Unlimited calls sounds great aint ?

Based on your assumption on RRP price and plan, that's great enough. It's like you're paying subsidized via monthly for 24 months. If you're not changing phone every year, 2 years contract sounds good. I was before stuck with Note 2 plan for 2 years, paying RM85/months for the same package I can get from iPlan, early termination will be penaltilized. 2 years of suffering. After finish contract, re-submit to i50 ip6 for 1 year, left 5 days more. Might considering Celcom RM85/month or Digi Rm50/month.

any 12 months plan?

DiGi Freedom gives you unlimited streaming. YOu still need to subscribe for Spotify Premium.

only 15GB for every 90 days

2GB extra is valid for 12 months only.

wah

after my calculation

why suddenly today i check digi, the device price increase already????

now RM98 package , device price = RM2513
RM148 package become RM2201


last sunday still
RM98 - rm2088
RM148 - rm 1776

wtfffff

Does anyone have any issues activating iMessage and FaceTime? Mine doesn't want to activate plus I'm already being charged for all the International SMS for activation.

UPDATE: I managed to fix it. Problem solved.

This post has been edited by ionStorm: Oct 28 2015, 08:55 AM

anyone knows if digi SS2 has stock for 64gb 6s silver?

I'm having the same problem of this as well...

Issue been solved just today...cost me 27 X RM0.50 International SMS (sending sms on activation to England on this stupid iMessage and Facetime.!!) Only Digi with this stupid problem..the rest of telco so far ok.

Mind sharing the problem and also solution to it? Just ported to Digi today.

Signed Digi Smart Plan 65V 3 days ago 27/10...Till 29/10 the iMessage and Facetime pending on activation and keep triggering and sent out the sms (on/off iphone)

Solution : Sign in and out apple ID "Manually "on iMessage/Facetime ....Finally Problem solved.

I see, thanks for the solution if i ever face the peoblem. 🙂

In addition to signing in+out of Apple ID, you need to set the "My Number" in your Contacts. You'll need to do it again even if you've set it before.

This post has been edited by ionStorm: Oct 30 2015, 02:20 PM

Hi, my 2-year contract with Digi will expire tomorrow.

If I want to switch to Celcom, what must I do? Do I need to go to Digi and inform them to switch to a normal plan first then only go to Celcom to apply? Once I switch to the normal plan, I will get back my deposit right?

Does this apply only for Digi? Im have ever come across this problem before. I just setup an Iphone 6+ with digi recently and didnt encounter such a problem.

maybe just happen recently...my colleague told me he didn't encounter this before.

You need to pay any outstanding bill then you can proceed to Celcom for MNP. and make sure don't make any call nor sms which might appear in your next bill. You need to wait up to few days till MNP succeed. Then after that you can purchased your desired phone.

Hi thanks for the reply. I just want to switch to another telco, not interested to purchase any phone. So I can just straight go to celcom and request mnp? What about the upfront payment made previously to Digi?

upfront payment already rebated to you monthly. Digi didn't owe you anything.

Might be ok if your phone is new.

anyone staying around BM, Penang area experiencing poor signal for 3G/4G?

I had signed up for a 2-year contract and I had the worst experience since I got my 6+ plan in December 2014.

I have been a Digi customer since I was a Uni student and along the time I never had such bad experience.

In December 2014, I managed to sign up iPhone 6 plus i108 and I never knew that my nightmare just start.

My internet speed would suddenly slow down from 7pm to 7am, it cannot even connect to Whatsapp, sometimes.

I approached Digi for many times and they feedback to me that my phone having problem and cause the internet speed slowing down

At the end, I approached Digi center nearby Sunway Carnival (the store was under renovation) and found that the signal tower at BM area was taken down due to MPSP regulation issue. Take note: there will be no action taken to solve customer problem and I still get yelled by the customer service crew.

After sometimes, Digi technician called and offered me the compensation, I rejected the unreasonable compensation and asked for data performance recovery instead.

Then, the speed of internet become normal after awhile, I thought it was the end of the story...

In mid of Oct 2015, the same issue appear, AGAIN!! I unable to surf during night time and it is extremely frustrated. I would also get NO SERVICE in shopping complex and crowded location.

However, my partner who is using M has no such issue at all since my first complain till now.

In conclusion, I shall change telco once my contract end! Never ever consider DiGi anymore!

Nothing new, Digi's coverage for cell/data has always been poorer compared to Maxis..

So I signed the package 98V
Able to get 2GB +2GB
I took 6s 64GB
Device price 2512
Upfront 672
Total +6% GST
Divide installment 12months
Monthly pay credit card RM281

Then Digi will be 98-28=70+6% GST monthly

hi guys, just to check, has anyone changed their postpaid to prepaid? Do we have to change to a new SIM card?

Any plan change require sim change too.

anyone got the digi code to waive advance payment and the penalty before end contract for plan 148 ? can use for another plan ?

any contract within 2 months left entitle to waive penalty. You just need to go to Digi Centre to do so. Online process will be hassle, which will reflect penalty into your bill.

thank u for info .

Why isn't Digi getting any stock for 6s plus 128GB models. No outlet has stock while maxis center has stock.

are u sure bro? why i can't waive? shitt!!!

did u try in alamanda?

I received their email , I think can request (not sure).

which part? I'm sure any contract within 2 months cab be waived. Just if you do via online purchase, penalty will be reflected in your next bill. Resulting you need to pay it to use your sim, coz your line will be barred of exceed limit. Later on you can issue refund of the penalty.

Guys I've never once seen lte on my iPhone 6+...

All settings correct and I work in KL. Can't be that bad right? Used to get 4g on my old nexus

Good news for me, after a month waiting for my iPhone 6 warranty claim (faulty mic), Digi finally give me a new one👍👍👍