DiGi iPhone Discussion Thread | V7 

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DiGi iPhone Discussion Thread | V7 , Discussion on DiGi rates & plans only.

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hsyong	Oct 11 2016, 10:30 AM Return to original view \| Post #1
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aarex @ Oct 10 2016, 11:32 PM) For standard delivery, when will we get the iPhone? Friday? Saturday? Or Monday? From my past experience (iPhone 5 & 6), should receive by this Friday or Saturday. ----------------------------------------------------------------------- Anyone who already ordered tried login and checking the order status in MyDigi website? Whenever I click "Store & Orders", it shows INTERNAL SERVER ERROR.
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hsyong	Oct 11 2016, 11:10 AM Return to original view \| Post #2
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(flamework89 @ Oct 11 2016, 10:47 AM) Yes me too.. luckily i submit the correct email, if not i duno how to refer back to my purchased. I remember in the "MyDigi > Store & Orders" page it shows our purchase and there is also a button to click to activate new SIM card after we have received the new iPhone 7. Hope they fix it soon.
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hsyong	Oct 11 2016, 11:25 AM Return to original view \| Post #3
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aarex @ Oct 11 2016, 11:15 AM) Thanks hsyong for ur info. Hope they will deliver on Saturday (coz weekday working- no 1 at home). In the order email Digi states they will update consignment/tracking number when package is sent out. But from my two previous purchases, they did not update the tracking number in OCS/MyDigi. But don't worry, GDEX will call you on delivery day.
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hsyong	Oct 11 2016, 12:03 PM Return to original view \| Post #4
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(wassap @ Oct 11 2016, 11:52 AM) I believe its an issue on their end. Please lodge a report. I lodged my report already. The more reports they have the faster they will solve this issue. Already reported. This post has been edited by hsyong: Oct 11 2016, 12:03 PM
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hsyong	Oct 11 2016, 06:12 PM Return to original view \| Post #5
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aarex @ Oct 11 2016, 05:56 PM) Saw this in their T&C... ___________________________________________________________________________________________________________________________________ 4.10. Upon delivery of the Product to you and in the presence of Digi's delivery agent, you are required to produce your NRIC, passport or any other identification document for verification of identity and inspect the Product to verify that the Product is complete with the necessary accessories, does not have any cosmetic defects and is capable of its basic functionality, failing which, you must reject the Product immediately. Once accepted, Digi shall not in any way be accountable or responsible for any defects. __________________________________________________________________________________________________________________________________ Is it we need open and check the iPhone first? let the courier guy wait? or? Sorry ya, first time. I remember when I got the iPhone 6, it was the GDex guy who asked me to open the box and check. He even told me it's Digi's requirement. So I just opened the box, have a look and power up the phone. Less than a minute.
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hsyong	Oct 11 2016, 06:19 PM Return to original view \| Post #6
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(yvonnesoo @ Oct 11 2016, 06:15 PM) btw, digi won't be offering 48 plan anymore.. this telco really teruk. like to make changes whatever they like Not even after launch day? Source? Luckily I pre-ordered a couple of days ago. This post has been edited by hsyong: Oct 11 2016, 06:19 PM
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hsyong	Oct 11 2016, 06:30 PM Return to original view \| Post #7
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(yvonnesoo @ Oct 11 2016, 06:22 PM) source from fb. one user ask them » Click to show Spoiler - click again to hide... « Digi, we will not be offering the Digi Postpaid 48 with the iPhone 7 anymore. However, we will still be offering it with Digi 98 and 148 plans with better device discount and rebates and on top of that you will also get an additional 5GB Internet Quota. Oh
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hsyong	Oct 12 2016, 04:49 PM Return to original view \| Post #8
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aka_kepep @ Oct 12 2016, 04:43 PM) just got an email from digi saying that my iphone will be delivered between 12.00am-3.am on the 14th. So will i be given the time by the courier service to inspect the items on the spot.? I also just got en email from Digi with title "iPhone 7 is coming"... but it's just to promote the launch event at D'House, Digi HQ. Damn.
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hsyong	Oct 12 2016, 04:56 PM Return to original view \| Post #9
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(wassap @ Oct 12 2016, 04:51 PM) Apparently no delivery anymore. Launch event walk-in purchase with FREE GrabCar (Klang Valley only) They probably have started or finished preparing the packing for courier. So no more "delivery" option for pre-order. This post has been edited by hsyong: Oct 12 2016, 04:57 PM
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hsyong	Oct 12 2016, 05:00 PM Return to original view \| Post #10
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(wassap @ Oct 12 2016, 04:58 PM) So they sending out tomorrow? Yup. Should reach by Friday or Saturday. (If they follow their track record for the past years haha)
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hsyong	Oct 12 2016, 05:01 PM Return to original view \| Post #11
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aka_kepep @ Oct 12 2016, 05:00 PM) mine is with these specific wordings "Thank you for choosing midnight delivery service. Your brand new iPhone 7 will be delivered to your doorstep from 12am - 3am, 14th October 2016. Head on down to our #TheAmazing7 launch event at D'House, Digi HQ (13 October 2016, 8PM)" I'm in Penang. So no Midnight Delivery option for me.
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hsyong	Oct 13 2016, 10:16 PM Return to original view \| Post #12
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(Alpha700 @ Oct 13 2016, 10:05 PM) Anyone received email of their consignment note? I did not register for an account so I can't check through it. Nope. No consignment number. Last two times preorder (iPhone 5 and 6) also no consignment number. I won't worry much about it.
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hsyong	Oct 14 2016, 01:21 PM Return to original view \| Post #13
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	Got mine from GDEX just now. Went in to MyDigi to activate new SIM card. Anyone already done that? Have to wait how long for the new SIM to be active?
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hsyong	Oct 14 2016, 01:39 PM Return to original view \| Post #14
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(aarex @ Oct 14 2016, 01:35 PM) They called u be4 come? How long need to wait... sigh. wanted to go out but scare later they come deliver. lol. I'm in BM, Penang... They called 10am from GDEX office to inform there will be a delivery today. Then when it arrived, the delivery guy called me one more time (1pm). Not sure how GDEX procedure in other areas.
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hsyong	Oct 14 2016, 02:19 PM Return to original view \| Post #15
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(flamework89 @ Oct 14 2016, 02:16 PM) i never go to click active new simcard, but my old simcard still able to use , and they already activated the new plan for me few days ago. Do i really need to change to new simcard? I think no problem if you use the old SIM card. Just that in the MyDigi website there is a button (which stated to click after you receive new SIM and the old card will then be disabled)... so I put the new SIM in new iPhone 7 and clicked to activate. Now the old SIM is in iPhone 6 and new SIM in iPhone 7.... waiting for the old one to be disabled and new one to be active So you just throw away the new SIM from Digi?
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hsyong	Oct 14 2016, 08:05 PM Return to original view \| Post #16
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	Anyone using the new SIM card sent together with the iPhone 7? Activation okay? Mine still waiting for it to be active (since 1pm). Two years ago, Digi took almost a week to activate the SIM for my new iPhone 6. I think my number is cursed. This post has been edited by hsyong: Oct 14 2016, 08:06 PM
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hsyong	Oct 14 2016, 10:08 PM Return to original view \| Post #17
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(Redundant @ Oct 14 2016, 09:10 PM) call digi to speak to an operator and give them the SIM serial number to activate it... did mine and they activated the new SIM within 2 hours. It's active now, after I called CS. Seems like clicking the 'Activate SIM' in MyDigi didnt't work.
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hsyong	Oct 14 2016, 11:02 PM Return to original view \| Post #18
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(wassap @ Oct 14 2016, 10:52 PM) Odd, I asked DiGi and what they told me is I have to send to Apple reseller. Yes, I think Digi has changed the procedure sometime last year (not sure the exact time). Service/repair is now handled by Apple Authorised Service Providers. You can find the service centers here (you can even enter the telco Digi, Maxis etc etc) : https://locate.apple.com/my/en/
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hsyong	Oct 15 2016, 12:21 PM Return to original view \| Post #19
On my way Senior Member 589 posts Joined: Jul 2008 From: Penang	QUOTE(tmsuxxk @ Oct 15 2016, 10:46 AM) Please go directly to your nearest Digi Store to activate your Sim card, it can be done instantly After clicking ACTIVATE in MyDigi at 1pm yesterday, I waited until 5pm, then call CS, and the new card became active at around 6pm. It seems MyDigi site is not really well managed, first there was no Consignment number updated, and then the ACTIVATE NEW SIM feature does not work.
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