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 DiGi iPhone Discussion Thread | V7 , Discussion on DiGi rates & plans only.

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TSyezhacolic
post Oct 17 2015, 12:53 PM, updated 11y ago

iPhone specialist
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Senior Member
2,574 posts

Joined: Mar 2008
From: Puchong

iDiGi Price Plan for iPhone

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Available Plans:
iPhone 6s Plans <---- click


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This post has been edited by yezhacolic: Oct 17 2015, 01:02 PM
TSyezhacolic
post Oct 17 2015, 12:54 PM

iPhone specialist
*******
Senior Member
2,574 posts

Joined: Mar 2008
From: Puchong

Frequently Asked Questions - Informations just for reference

Q1. What is new about the iPhone 6s?
A1. The iPhone 6s is built with new key features, which are:
* 3D multi touch
* 12mp pictures
* A9 chip – with faster graphics and enhanced power efficiency
* advance security for fingerprints
* iOS 9 – the world’s most advanced mobile OS with Apple Maps and Siri


Q2. Do I need to pay an extra fee for the Nano SIM card?
A2. No. The Nano SIM card is FREE if you sign up for an iDiGi plan with DiGi.

Q3. How many iPhone 6s models are there for me to choose from?
A3. DiGi will be launching all two (2) iPhone 6s models, which are: 6s and 6s plus


Q4. Can I choose the colour of my iPhone 6s?
A4. Yes, you can. However, this is subject to stock availability.

Q5. What is the credit limit for each iDiGi plan?
A5. Please refer to the table below (as per current Mass/Enterprise plans) for more information:
user posted image


Q6. What are the payment methods available if I sign up for the iPhone 6s with an iDiGi plan?
A6. You can sign up for the iPhone 6s via cash, credit card or 0% Interest Easy Payment Plan (EPP).

Q7. Do I need to pay a stamping fee?
A7. Yes, a stamping fee of RM10 is applicable to ALL new registrations. This will show up in your first monthly statement.

Q8. Will I enjoy friends and family™ rates with iDiGi?
A8. Yes, you can have up to a maximum of six (6) friends and family™ numbers under your iDiGi plan.

Q9. What is the main benefit of friends and family™?
A9. friends and family™ allows you to make cheaper voice calls, SMS and MMS to six (6) of your favourite DiGi numbers.

Q10. Where can I purchase the iPhone 6s from DiGi?
A10. You can purchase the iPhone 6s from DiGi at your nearest DiGi Store INFO or via DiGi Store Online.

Q11. What are the accepted credit cards for the iPhone 6s payment?
A11. For single-swipe credit card transactions:
- We accept all credit cards except Diners

For 24-month 0% Interest Easy Payment Plan (EPP):
- Maybank, Citibank, CiMB, HSBC, Public Bank & RHB credit cards only.
(For online purchases, EPP is available to Maybankard Visa and Maybankard MasterCard holders only.)


Q12. Can I use my FREE iDiGi voice call, SMS and MMS quota when I am roaming abroad?
A12. No. All voice call, SMS and MMS quota are exclusively for domestic use. When roaming overseas, the prevailing data roaming charges will apply.

Q13. How do I check my FREE quota usage?
A13. At the moment, there is no way for you to check your quota usage or your remaining units. However, you can log on to the Online Customer Service (OCS) portal to view your itemised bill. Usage of free units will appear zero-rated.

Q14. I am on an iDiGi plan. Can I sign up for a supplementary line?
A14. Yes. You can sign up to a maximum of six (6) supplementary lines.

Q15. Is there a penalty fee if I plan to terminate my contract before it expires?
A15. Yes. You will be charged RM500 if you terminate your contract before it expires.

Q16. What is my Internet speed after I have exceeded my monthly quota?
A16. Your Internet speed after you have exceeded your monthly quota is 64kbps.

Q17. Can I perform Internet quota reload?
A17. Sorry, Internet reloads are not applicable with iDiGi at this point of time.

Q18. Can I enjoy International Roaming if I sign up for an iDiGi plan?
A18. Yes. You can enjoy International Roaming if you sign up for an iDiGi plan. Please call 016 221 1800 to activate International Roaming. Before travelling, it is advisable to check the DiGi International Roaming page to see if rates have been revised as well as to learn more about special the promotions/rates that you can enjoy.

Q19. I am currently with another telco. Can I switch over to DiGi by purchasing the iPhone 6S with an iDiGi contract?
A19. Yes. You will be given a Mobile Number Portability (MNP) SIM card. Once you have received the "Welcome SMS" from DiGi, please return to the same DiGi Store to purchase the iPhone 6S within seven (7) days.

Q20. Do I have to make a full payment if I want to switch to DiGi (MNP)?
A20. No. You will receive a new SIM pack from DiGi first. Once your number has been successfully ported over to DiGi, your line will be activated with the iDiGi plan. You are required to return to the same DiGi Store to make payment and collect the iPhone 6S. This process will take approximately five (5) working days if your port-in is successful.

Q21. What is the warranty period for the iPhone 6S?
A21. The iPhone warranty period is 12 months from the date of successful phone activation. In the event where device replacement is necessary, you are advised to bring your iPhone 6S to a DiGi Retail Centre for inspection. Please note that you may be charged a minimum amount of RM1,000 if your iPhone does not comply with the Apple Replacement Policy at the point of inspection by a DiGi Tech Specialist. The minimum amount charged is also subject to change without prior notice.

Q22. My device is faulty. What should I do now?
A22. If your device is faulty, please bring your phone to the nearest DiGi Retail Centre for inspection. Our DiGi Tech Specialist will advise you on whether your iPhone is eligible for a replacement or not, subject to the Apple Replacement Policy. For more info on the Apple iPhone warranty policy, please click here.

Q23. What do you mean by 1-to-1 replacement warranty?
A23. 1-to-1 replacement warranty means that you will receive a replacement unit immediately if your existing iPhone 5 is faulty. This is subject to DiGi and Apple's Terms & Conditions – valid in line with Apple's 1-Year Warranty.

Q24. I already have an iPhone. Can I sign up for the iDiGi plan?
A24. No, iDiGi plans are exclusive to customers who purchase the iPhone 5 device bundle (with 24-month contract) from DiGi.

Q25. Can I just purchase the iPhone 6s from DiGi without a plan?
A25. No. DiGi does not sell the iPhone 6s without a plan.

Q26. I have signed up for the iPhone 5S with DiGi a few weeks ago. Can I upgrade my iPhone 5S to the iPhone 6S?
A26. Sorry, you cannot upgrade your iPhone 5S to the iPhone 6S at the moment. We will keep you updated if there are changes to this policy in the future.

Q27. I am still tied to a DiGi contract. Can I purchase the iPhone 6S at full price and tie it to my existing plan?
A27. We are sorry to announce that we will not sell the iPhone 5 without a new iDiGi contract during the launch. We will keep you updated if there are changes to this policy in the future.

Q28. I have two (2) months to go before my existing DiGi contract ends. Can I sign up for the new iPhone 5?
A28. Yes. You can sign up for the new iPhone 6S via DiGi Store Online or your nearest participating DiGi Retail Centre.

This post has been edited by yezhacolic: Oct 17 2015, 01:08 PM
TSyezhacolic
post Oct 17 2015, 12:54 PM

iPhone specialist
*******
Senior Member
2,574 posts

Joined: Mar 2008
From: Puchong

Guide to track ur current sms and call usage - Strictly for Digi iPhone plan customer ONLY. [Credited to sheahann]

For Digi plan user that wanna track their current SMS and Call usage .
Im using the i88 plan with 200minutes free calls and 200SMS ..
For those who wanna keep track of their usage without having to jailbreak then can have a look here.
As far as i know. Apps store doesnt have those apps to track ur calls and sms(at least for free) while cydia MobileLog(causes FaceTime crash) and CallCounter(not free).
So here's how to do it.

1. Login to Digi OCS .
2. Click Unbilled transaction and the Unbilled Transaction.
user posted image

3. To track SMS usage.

Choose call type as MO SMS.

My billing ends on 15th November and start a new 1 on 16th november. So i choose 16th november as From , and To to the latest day( if today is dec 7 then choose 7th loh, but in this guide i will just take 18th november as an example).

Now just click Submit and u can see the total SMS u currently used.
user posted image

OK done with SMS .. its quite straigh forward ..

Now come to the calls usage part . Digi did provide the list but image if u got around 200calls .. are you going to add up 1 by 1 ?

4. To track Calls Usage.

Calls type choose Originating

My billing ends on 15th November and start a new 1 on 16th november. In this guide i choose date From 15th november to 7 December .

In the printscreen i got 77calls .. imagine if u got 200calls and how u gonna sum it up to track ur usage ?
user posted image

Solution:
1.Click the Download To CSV.
2. Open it up in Excel.
3. Click the "A" column 1 time(to select whole column) .
4.Choose Data > Text to column.
5. In the box choose Delimited then next > Tick Other and put in "|" and then click Finish. Now the data is correctly aligned into column.
6. Click the "D" column(Duration/Volume) then click Home>Format > Format Cells.
7. In the box choose Custom > then replace the word General with hh:mm:ss and then click OK.
8. Now simply click 1 empty cell and type in =SUM(D:D)
9. U can now see the total usage in that box ..

user posted image

As according to above image, has used up to 1hour 33mins & 28secs ( equivalent to 99min 28second ). If you are on iDigi88, with 200mins free call; you have left 100mins & 32secs on free call.

This post has been edited by yezhacolic: Oct 17 2015, 01:09 PM
TSyezhacolic
post Oct 17 2015, 12:55 PM

iPhone specialist
*******
Senior Member
2,574 posts

Joined: Mar 2008
From: Puchong

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