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 DiGi iPhone Discussion Thread | V7 , Discussion on DiGi rates & plans only.

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williams2011
post Nov 1 2015, 12:16 PM

On my way
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Junior Member
615 posts

Joined: Jan 2011


anyone staying around BM, Penang area experiencing poor signal for 3G/4G?

I had signed up for a 2-year contract and I had the worst experience since I got my 6+ plan in December 2014.

I have been a Digi customer since I was a Uni student and along the time I never had such bad experience.

In December 2014, I managed to sign up iPhone 6 plus i108 and I never knew that my nightmare just start.

My internet speed would suddenly slow down from 7pm to 7am, it cannot even connect to Whatsapp, sometimes.

I approached Digi for many times and they feedback to me that my phone having problem and cause the internet speed slowing down mad.gif

At the end, I approached Digi center nearby Sunway Carnival (the store was under renovation) and found that the signal tower at BM area was taken down due to MPSP regulation issue. Take note: there will be no action taken to solve customer problem and I still get yelled by the customer service crew.

After sometimes, Digi technician called and offered me the compensation, I rejected the unreasonable compensation and asked for data performance recovery instead.

Then, the speed of internet become normal after awhile, I thought it was the end of the story...

In mid of Oct 2015, the same issue appear, AGAIN!! I unable to surf during night time and it is extremely frustrated. I would also get NO SERVICE in shopping complex and crowded location.

However, my partner who is using M has no such issue at all since my first complain till now.

In conclusion, I shall change telco once my contract end! Never ever consider DiGi anymore!
williams2011
post Nov 24 2017, 10:50 AM

On my way
****
Junior Member
615 posts

Joined: Jan 2011


QUOTE(rickinson @ Nov 24 2017, 09:53 AM)
Digi pulau tikus (penang) still have stock for all models.
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But my money is yet to dry....still in printing process
williams2011
post Nov 24 2017, 11:06 AM

On my way
****
Junior Member
615 posts

Joined: Jan 2011


QUOTE(rickinson @ Nov 24 2017, 11:00 AM)
Not so hot cake like those time.... Maybe price to high
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agree! the price of ipX stopped me from irrational chasing after iphone series...

But from the scene of queuing of switch, god damn the economy is good! look at those teenager they can buy it and queue overnight there....

duit society mmg ada, people just selectively spend it...
williams2011
post Dec 6 2017, 10:20 AM

On my way
****
Junior Member
615 posts

Joined: Jan 2011


hey, any of your iphone7 plus is going to expire this month and you got call from digi to offer you better plan to stay? I received once but I forget what they offered to me....

 

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