That's not entirely accurate. maxis waives the FaceTime activation SMS charge automatically.

https://forum.lowyat.net/topic/4051614

This post has been edited by attw: Sep 30 2016, 09:32 PM

The thing about telco is choosing one with the right service level that suits your need, especially coverage where you stay, work and play. No point having a cheap plan but no service all the time. I had DiGi on 2 years contract for iPhone 4 and it drove me nuts as the coverage was very bad in my housing area. I heard that it has improved greatly but I've not tried recently. Point is don't just sign a plan with telco because of the overall cost of ownership of a phone. Sign a plan because the telco works for you.

So have you jumped ship from maxis?

Smart

Hehe, I also tried U Mobile for a year. Like you said, cheap but limited coverage. Hopefully improved now.

Not just a DiGi problem. If you call any telco hotline to inquire on when new stocks will arrive, none of them will have an accurate answer.

Depends on what plan you choose

I thought they waive if you’ve been with them for over a year with good payment record, regardless of your plan?

Ya, exactly. Unless of course, if you are claiming your company on phone bills and they don't pay you the advance payment

I see a lot of people complaining of their services on FB though. Seems their line is bad these days.

I think other telcos just mentioned the price of the device after discount, and all exclusive of GST. DiGi mentions the discount off the RRP and so it’s misleading as the device RRP is inclusive of GST.

That particular person handing the FB account at that time is poorly trained in handling inquiries. Try asking again today, you might get a different answer

Congrats bro! Try to get some sleep tonight, ha ha

Just waiting for the moment when TOMEI-R will appear here and go “You again?”

This post has been edited by attw: Nov 30 2017, 06:36 PM

Coz most of the time people walk in to the stores only to be told no stock

Yeah, it’s automatic. Which plan are you going with?

Ok. All the best bro. Hopefully your area has good coverage by the yellow man. Say, have you found stocks yet? Just had drinks with my customer and he was b*tching about DiGi having no stocks of the X for him. We we're at Gardens just now.

He's an old school uncle, bro. Doesn't shop online one. Walk into shop, if got stock, pay cash and go. Otherwise just walk out and try next day, ha ha.

Ya, DiGi has very limited stocks.

Poor customer service is also a big reason why I left DiGi.