I am using it with Asus RT-N12HP.

You can also go for Asus RT-N14UHP or any of the other higher-end models from Asus.

I don't understand why 5Ghz has better ping over LAN

Maybe the short LAN cable which I crimp for my switch got some issue and causing slightly higher latency?

hello there,

i am experience a weird situation and would like to know if there are similar cases out there and is there a solution to this

just got my unifi (transfer from terrace house to condo , hence modem change but router (d-link) remain the same ) . Everything is ok except, my handphones when connected to the wifi, is unable to download what app images , but messages come thru with no problem. I have even tried to sit in front of the modem to get max signal strength but the problem still happens.

i am facing this only now as this never happens when i was in my terrace house and its the first time it happens to me. Anyone has a solution to this?

thanks in advance

try run ping www.google.com -t BY USING LAN and WIFI, both!

if u getting packet lost on BOTH, den call TM to reset ur port, IF packet lost on WIFI den its the wifi issue, ur place a lot neighbor using same wifi frequency which will be interfere with other same frequency. So try change to either channel 1 or 7 or 6 or 11.

if still same issue den change better router issue. Which is AC and DUAL BAND type.

If changed better router den still same issue den its cable outside ur house issue and call TM to ask technician come to check.



This post has been edited by jusbella: Sep 30 2015, 08:45 AM

Better still, try pinging your default gateway (192.168.1.1 if you did not change it), i.e. your router using both wired & wireless.

Let's say using wireless, pinging default gateway results in a very high ping, >100ms or even timed out, but no such issues with wired, then it is confirmed is the wireless issues.

Hi, those having issues with downloading from Appstore due to the ultra mega slow speed, I wonder if you all have lodged complaint to MCMC before?

Has anyone got an official explanation from TM and get an answer how long it will last?

I changed my router Wireless Mode to 802.11n or mixed (n/g/b) was set as 802.11 mixed (g/b) and now my Wifi speed is faster than LAN speed LOL...

LAN


Wifi (iPad)


Wifi(PC)


This post has been edited by dogcomz: Sep 30 2015, 02:36 PM

I am a streamxy user and I m interest to sign up unifi now. any sales team around?

u can contact bro Xefron
i just upgrade my unifi from 10 > 30

hi guys...

can anyone care to share what steps need to be taken after u receive the email that notify that ur unifi have been succesfully upgraded...

and what did u and tm do after u failed to experience the supposedly upgrade package...

i agreed to upgrade my unifi from 10mbps to 30mbps but my download is still 10mbps but my upload has been reduced to 5mbps which confirms that im on the 30mbps package...on my occ.unifi page also confirms that.
ive reboot,unplug the power source to the router,already filed a report and today the technician come and check and did something in my area but still nothing changed.
i can still menoron at 1.1MBps like any other day while im on the 10mbps.
tomorrow i have to call the technician to report that im still facing the prob...any pointer/s that i can do on my end?
much appreciated

Tweet them. Nope, there's nth u can do

tomorrow im gonna call the technician that visited my area to tell him nothing changed and wait what he's gonna do...is it normal to use ipv6 instead of ipv4?does it affect anything?

Nothing from your end, this needs technician to fix it outside of your house.
I faced this too when I upgraded from VIP 5 to VIP 10, only upload speed was upgraded but not download speed. It was like for 3 days before it was successfully fixed. I requested TM to waive for me those days because I didn't enjoy the real speed. I got waived in my next bill.

I was so worried that it will happen again when I upgraded to 30Mbps but luckily nothing happened, all went well.

Just call tm and tell them your port is being capped at 10mb, after that keep calling them for update and make sure to mention your previous case ID so they can file an Assurance complain...

Usually takes 3 days..

Basically, if you are only a consumer and a web surfer, there shouldnt be anything for you to worry about.
Nonetheless, ipv6 should be a standard real soon as ipv4 is about to be used up completely.

mine aint so seamless as before
i filed last friday and only today they sent someone...even then he received the wrong info stating that i have no internet as to what ive reported...this port u mention,do they need to sent someone or they can do it remotely at the center?

noted

I'm pretty sure it is remotely.

You have to be clear when making complain otherwise they'll file the wrong complain and you'll have to wait for really long..

https://twitter.com/TMConnects

Their customer service there are much more reliable.

miss the days when i never have to call their operator...ever...maybank & umobile are far more friendly