QUOTE(Hellcryer @ Sep 20 2015, 07:48 PM)
lol.how can you say that lah ? they way people type & talk is different lah. maybe you're not used to my style, sorry for that
This post has been edited by buyoq: Sep 21 2015, 08:23 AM
Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time
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Sep 21 2015, 08:23 AM
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1,305 posts Joined: Jan 2010 From: Jitra >> Putrajaya |
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Sep 21 2015, 11:05 AM
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Junior Member
405 posts Joined: Nov 2007 From: Earth |
why did my bill this month had another 50 add in as the hypptv residential? i thought its included?
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Sep 21 2015, 11:05 AM
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Junior Member
405 posts Joined: Nov 2007 From: Earth |
opps additional reply
This post has been edited by liwei92: Sep 21 2015, 11:06 AM |
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Sep 21 2015, 11:05 AM
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405 posts Joined: Nov 2007 From: Earth |
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This post has been edited by liwei92: Sep 21 2015, 11:05 AM |
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Sep 21 2015, 11:06 AM
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Staff
72,799 posts Joined: Sep 2005 From: KUL |
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Sep 21 2015, 11:34 AM
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19 posts Joined: Jun 2015 |
QUOTE(otakotak @ Sep 21 2015, 12:19 AM) crap... feel like "forced to take" the hypptv. Yes, you will be forced to take the hypptv. However, you cam exclude it from the subscription and take the basic free channel only, but the price still remain as the package. This what I'm doing now. i dont even have a tv....what a waste. let wait more until i can subscribe without tv then (if that day ever come) |
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Sep 21 2015, 11:37 AM
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405 posts Joined: Nov 2007 From: Earth |
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Sep 21 2015, 11:40 AM
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Staff
72,799 posts Joined: Sep 2005 From: KUL |
QUOTE(Weng85 @ Sep 21 2015, 11:34 AM) Yes, you will be forced to take the hypptv. However, you cam exclude it from the subscription and take the basic free channel only, but the price still remain as the package. This what I'm doing now. If it is 30Mbps and 50Mbps, it is excluded or separately automatically.Not by request. QUOTE(liwei92 @ Sep 21 2015, 11:37 AM) Any pro-rated amount? |
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Sep 21 2015, 11:43 AM
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405 posts Joined: Nov 2007 From: Earth |
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Sep 21 2015, 11:45 AM
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19 posts Joined: Jun 2015 |
[quote=fruitie,Sep 21 2015, 11:40 AM]
If it is 30Mbps and 50Mbps, it is excluded or separately automatically. Not by request. My mistake for using wrong phrase because when I signed my VIP 5, I said that I don't want any package for hypptv and they just gave me the basic one . BTW, can I terminate the hypptv entirely after 1 year. Do I have any discount for that? |
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Sep 21 2015, 12:08 PM
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Staff
72,799 posts Joined: Sep 2005 From: KUL |
QUOTE(liwei92 @ Sep 21 2015, 11:43 AM) You may want to check with their billing department. QUOTE(Weng85 @ Sep 21 2015, 11:45 AM) My mistake for using wrong phrase because when I signed my VIP 5, I said that I don't want any package for hypptv and they just gave me the basic one . BTW, can I terminate the hypptv entirely after 1 year. Do I have any discount for that? Actually I asked this question before and they said cannot, my Internet package will be terminated as well... |
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Sep 21 2015, 12:11 PM
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19 posts Joined: Jun 2015 |
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Sep 21 2015, 12:14 PM
Show posts by this member only | IPv6 | Post
#233
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1,182 posts Joined: Jan 2003 |
[quote=Weng85,Sep 21 2015, 11:45 AM]
[quote=fruitie,Sep 21 2015, 11:40 AM] If it is 30Mbps and 50Mbps, it is excluded or separately automatically. Not by request. My mistake for using wrong phrase because when I signed my VIP 5, I said that I don't want any package for hypptv and they just gave me the basic one . BTW, can I terminate the hypptv entirely after 1 year. Do I have any discount for that? [/quote] [quote=fruitie,Sep 21 2015, 12:08 PM] You may want to check with their billing department. Actually I asked this question before and they said cannot, my Internet package will be terminated as well... [/quote] I believe the basic ones you mean here are the free channels. The old VIP packages all come with free channels and TM will NOT allow you to unbundle it. |
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Sep 21 2015, 12:18 PM
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19 posts Joined: Jun 2015 |
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Sep 21 2015, 12:23 PM
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All Stars
21,256 posts Joined: Jan 2003 From: Pekopon |
QUOTE(zuhaili87 @ Sep 20 2015, 06:04 PM) Today i cant even download a single thing from appstore. Been downloading facebook messenger for like 1 hour and still have't finished. Seriously F U TM. QUOTE(crusher @ Sep 20 2015, 11:33 PM) my vip 10 mb very slow, but did speedtest can go up to 9mb. stream youtube & update apps very slow. sigh, anyone else facing this same as me in Klang? I tested both VIP30 and VIP5both also having hardtimes connect to appstore leave my phone overnight still cant update IOS 9 |
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Sep 21 2015, 02:27 PM
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Staff
72,799 posts Joined: Sep 2005 From: KUL |
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Sep 21 2015, 03:05 PM
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Junior Member
647 posts Joined: Apr 2010 |
I called 100 twice to try upgrade but the first guy ask me call 100-2-2-4 to ask from customer service (which I realise is actually the same number after closing the phone. So I called in again and the second guy help me to submit a report asking for people from marketing to contact me again, however in the OCC there it shown a report has been closed instead of submitted. Can I not upgrade it directly from 100?
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Sep 21 2015, 03:36 PM
Show posts by this member only | IPv6 | Post
#238
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Senior Member
1,182 posts Joined: Jan 2003 |
QUOTE(LovelyPotato @ Sep 21 2015, 03:05 PM) I called 100 twice to try upgrade but the first guy ask me call 100-2-2-4 to ask from customer service (which I realise is actually the same number after closing the phone. So I called in again and the second guy help me to submit a report asking for people from marketing to contact me again, however in the OCC there it shown a report has been closed instead of submitted. Can I not upgrade it directly from 100? I did my upgrade through TM sales, i.e. 100, then 2-2-4 like you did. If wait for telemarketing, it may take a long time.. |
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Sep 21 2015, 03:46 PM
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Senior Member
3,032 posts Joined: Dec 2011 |
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Sep 21 2015, 04:54 PM
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647 posts Joined: Apr 2010 |
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